Technical Representative Jobs in Solomons, MD (NOW HIRING)

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

The Technical Writing Specialist is responsible for developing clear, accurate, and user-friendly operator manuals and other customer-facing technical documentation for Advanced Patient Monitoring devices. Content is created and refined using product requirements, SME input, and device simulators to translate complex technical information into step-by-step instructions complemented by appropriate GUI images and visual workflows.

This remote-based position must be within Pacific Standard Time (PST) time zone to ensure effective collaboration with cross-functional teams, including periodic onsite visits to our Irvine, California office (approximately once per quarter).

Key Responsibilities:

• Develop and edit operator's manuals and other user facing technical documentation such as Service Manuals using technical specifications and input from project SMEs and/or Senior Technical Writers. Convert SME input into user instructions of text and images of appropriate graphical user interface (GUI) steps. SME input comes from System Engineers, Software Engineers, Regulatory Specialists, and Quality Engineers to refine content for regulatory submission and translation.

• Maintain documentation in a standard format, following established guidelines.

• Partner with team members to facilitate clarification or explanation of reference materials and technical documentation

• Review documents for style, clarity, grammar, and punctuation

• Identify and correct inconsistencies of thought, development, or organization and gain consensus with collaborators to make appropriate adjustment

• Other duties assigned by Leadership

Education and Experience required:

• Bachelor's degree.

• 2 years of relevant technical writing experience within the healthcare industry, including developing service manuals, interpreting requirements, and collaborating closely with cross functional teams to distill complex inputs into clear documentation. Skilled at filtering large volumes of technical information to identify what is essential for end users.

• Candidates must be prepared to submit writing samples demonstrating their technical writing capabilities.

Knowledge and Skills required:

• Strong technical writing capability, with the ability to translate complex technical specifications into clear, precise, and user-friendly documentation under tight deadlines. Strong editing and proofreading skills ensure clarity, consistency, and accuracy across all materials.

• Highly collaborative communicator, skilled at building consensus across cross functional teams on content changes that promote consistency and content reuse. Adept at developing strong peer, departmental, and cross business relationships that support best practice sharing and team effectiveness.

• Strong stakeholder engagement, with the ability to work effectively within interdepartmental project teams and represent the organization in discussions with senior internal and external personnel on high impact, cross organizational matters.

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and demonstrated ability to quickly learn and adopt new software tools and technologies.

• Exceptional problem solving and critical thinking skills, with the ability to manage competing priorities and maintain high performance in fast paced environments.

• Independent and accountable work style, consistently producing high quality, accurate outputs while effectively integrating feedback and maintaining strict attention to detail.

• Excellent written and verbal communication skills, including negotiation, relationship management, and the ability to tailor complex information to diverse audiences.

Preferred qualifications:

• Prior experience in the Medtech and/or medical device industry.

• Preferred prior experience interpreting and clearly deciphering clinical terminology, and translating complex scientific and clinical concepts into accessible, accurate language for clinicians, regulatory stakeholders, and FDA facing documentation.

• Degree in Stem, Science or closely related field preferred.

• Ability to produce and edit content in FrameMaker and Photoshop, with prior experience using DITA based Content Management Systems strongly preferred.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

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At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

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