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Technical Relationship Manager Jobs in Georgia (NOW HIRING)

Corpay

Relationship Manager III

Atlanta, GA · On-site

Demonstrate market, product, and technical expertise by assessing client needs, coordinating ... management, relationship management, or sales experience supporting complex enterprise clients.

Socket.dev

Business Relationship Manager

Atlanta, GA · On-site

$119 - $127/hr

The Business Relationship Manager (BRM) serves as the strategic interface between business ... The role requires strong business acumen, technical fluency, process improvement expertise ...

New

Morgan Stanley

Relationship Manager, VP

Alpharetta, GA · Remote

... their Morgan Stanley Wealth Management relationships. Our approach will be highly scalable ... Demonstrated competency with common technology and technical concepts, including but not limited to ...

Keybank

Senior Relationship Manger - Atlanta

Atlanta, GA · On-site

Senior Relationship Managers drive financial performance through profitable cash management/deposit ... Continuously improve functional/technical sales and credit expertise and transfer this knowledge to ...

Relativity

Senior Technical Account Manager

Atlanta, GA · On-site

$134K - $202K/yr

The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking ...

Nexus One

Technical Account Manager

Atlanta, GA · On-site

$180 - $240/hr

Credibility is earned through technical depth, not relationship tenure. The 30% is the connective ... managers -- not just the architecture leadership * Support the AE/SAD on technical pre-renewal ...

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All JobsTechnical Relationship JobsTechnical Relationship Manager JobsTechnical Relationship Manager Jobs in Georgia

Technical Relationship Manager information

See Georgia salary details

$23.6K

$68.1K

$118.6K

How much do technical relationship manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical relationship manager in Georgia is $68,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $89,100.00 per year, depending on experience, location, and employer.

How does a Technical Relationship Manager collaborate with technical and non-technical teams to resolve client issues?

Technical Relationship Managers act as a bridge between clients and internal teams, ensuring clear communication and timely resolution of issues. They work closely with technical support, engineering, and product teams to understand client requirements and translate them into actionable solutions. Additionally, they often facilitate meetings or calls with clients and internal stakeholders, providing updates and advocating for the client’s needs. Strong collaboration and communication skills are essential for managing expectations and driving successful outcomes.

What are the key skills and qualifications needed to thrive as a Technical Relationship Manager?

To thrive as a Technical Relationship Manager, you need a solid understanding of IT solutions, project management, and client engagement, often backed by a relevant degree and experience in tech account management. Familiarity with CRM platforms, ticketing systems, and IT service management tools such as Salesforce or ServiceNow is typically required. Outstanding communication, problem-solving abilities, and the capacity to build trust with stakeholders set top performers apart in this role. These skills and qualities are crucial for ensuring customer satisfaction, fostering long-term partnerships, and aligning technical solutions with business goals.

What is the difference between Technical Relationship Manager vs Customer Success Manager?

AspectTechnical Relationship ManagerCustomer Success Manager
Primary FocusManaging technical relationships and ensuring technical satisfactionEnsuring customer satisfaction and retention
Required SkillsTechnical knowledge, communication, relationship managementCustomer service, communication, problem-solving
Work EnvironmentTechnical teams, client sites, cross-functional teamsCustomer accounts, sales, support teams
CertificationsIT or technical certifications often preferredCustomer service or management certifications beneficial

While both roles focus on client relationships, the Technical Relationship Manager emphasizes technical expertise and managing technical aspects of client accounts, whereas the Customer Success Manager concentrates on overall customer satisfaction and retention. Understanding these differences helps organizations assign the right roles to meet client needs effectively.

What is a technical relationship manager?

A technical relationship manager is a professional who acts as a bridge between a company and its clients, ensuring technical needs are met and solutions are effectively implemented. They often coordinate with technical teams, understand client requirements, and may use tools like CRM software to manage relationships. Strong communication skills and technical knowledge are essential for success in this role.

What are popular job titles related to Technical Relationship Manager jobs in Georgia?

For Technical Relationship Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technical Relationship Manager jobs in Georgia look for?

The top searched job categories for Technical Relationship Manager jobs in Georgia are:

What cities in Georgia are hiring for Technical Relationship Manager jobs?

Cities in Georgia with the most Technical Relationship Manager job openings:

Technical Relationship Manager jobs near you
Infographic showing various Technical Relationship Manager job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $68,146 per year, or $32.8 per hour.

Client Relationship Manager

Flextechnologygroup

Duluth, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
FlexTG | Position Description
CLIENT RELATIONSHIP MANAGER
Modern Position Description
Position Title
Client Relationship Manager
Department
Sales / Client Account Management
FLSA Status
Exempt
Travel
As needed to support client and internal business needs
COMPANY OVERVIEW
FlexTG provides managed print and workplace technology services with a national footprint. Our teams are focused on delivering a consistent client experience, strong operational execution, and practical solutions that help customers run their business more effectively.
JOB SUMMARY
The Client Relationship Manager, or CRM, is the primary relationship owner for an assigned portfolio of clients after implementation. The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health.
This role combines relationship management, operational follow-through, account planning, business review preparation, data analysis, and cross-functional leadership. The CRM works closely with Sales, Service, Operations, Supply Chain, Billing, Contracts, Project Management, and Leadership to make sure client needs are understood, documented, prioritized, and driven to resolution.
Role Focus
A successful CRM keeps the client experience organized, responsive, and professional while protecting revenue, identifying opportunities, and ensuring internal teams have clear direction on account priorities.
KEY RESPONSIBILITIES
Client Relationship and Account Ownership
  • Serve as the primary day-to-day point of contact and trusted advisor for assigned client accounts.
  • Build and maintain strong working relationships with executive sponsors, operational stakeholders, site contacts, and end-user communities.
  • Understand each client's business objectives, contract scope, service expectations, billing requirements, technology goals, and operational priorities.
  • Own customer satisfaction, retention, growth, profitability, and overall account health for the assigned client portfolio.
  • Act as the primary point of contact for all aspects of the contractual relationship with the customer.

Operational Support and Issue Resolution
  • Support customers' day-to-day needs with clear communication, urgency, and ownership.
  • Coordinate internal resources to fulfill service level agreements, resolve client issues, and maintain customer satisfaction.
  • Provide the interface between customers, end users, technical support, service, operations, and other internal resources.
  • Investigate customer complaints or concerns, develop practical solutions, and manage open items through completion.
  • Escalate high-risk service, supply, billing, contract, or operational issues appropriately while maintaining client communication.

Business Reviews and Account Planning
  • Prepare for and lead regular client business reviews, executive partnership reviews, account planning sessions, and strategic check-ins.
  • Use reporting, metrics, and account data to bring value to the client and align recommendations with short-term and long-term technology goals.
  • Identify risks, opportunities, usage trends, service patterns, supply activity, billing concerns, and areas for improvement.
  • Develop clear action plans for renewals, expansions, fleet changes, program improvements, and additional phases of business.

Cross-Functional Coordination
  • Work closely with Sales, Service, Operations, Supply Chain, Billing, Contracts, Project Management, and Leadership to ensure a coordinated approach to customer needs.
  • Support onboarding for new customers and partner with implementation teams on deployment, inventory collection, device management, consumables management, and service readiness.
  • Communicate client feedback, operational gaps, and process improvement opportunities to the appropriate internal teams.
  • Recommend and help implement operational practices that improve productivity, efficiency, cost control, service quality, and customer outcomes.

Documentation, Reporting, and Process Improvement
  • Maintain accurate account documentation, meeting notes, action items, contact records, contract details, fleet information, and follow-up commitments.
  • Use Microsoft 365, CRM systems, reporting platforms, and internal business systems to manage account information and prepare client-facing materials.
  • Document current-state and future-state business processes when needed to support client planning, program changes, and internal alignment.
  • Develop continual process improvements that strengthen the customer experience and improve internal execution.

PREFERRED SKILLS AND COMPETENCIES
  • Strong client relationship management skills with the ability to build trust and credibility.
  • Excellent written and verbal communication skills, including the ability to communicate effectively with client executives and operational contacts.
  • Strong customer focus, sound judgment, and a sense of urgency in all work.
  • High level of organization, follow-through, and ability to manage multiple accounts, priorities, deadlines, and open issues at the same time.
  • Strong analytical and reasoning abilities with the ability to review data, identify trends, and recommend practical solutions.
  • Experience managing projects with cross-functional or multi-disciplined team members.
  • Ability to develop and strengthen customer relationships while balancing client needs, contractual requirements, and business outcomes.
  • Comfortable working independently, remotely, and across multiple internal departments.
  • Professional presence, mature judgment, flexibility, and well-developed interpersonal skills.
  • Proficiency with Microsoft 365, including Outlook, Teams, Excel, PowerPoint, and SharePoint.
  • Experience with CRM, ERP, service management, reporting, or managed print platforms preferred.

EDUCATION AND EXPERIENCE
  • College degree preferred, ideally in Business, Communications, Information Technology, Operations Management, Marketing, or another applicable field.
  • Equivalent combination of education, professional experience, and demonstrated success may be considered in lieu of a degree.
  • Previous Managed Print Services, or MPS, experience preferred.
  • Experience in account management, customer success, managed services, technology services, office technology, document management, or another related client-facing role preferred.
  • Experience supporting enterprise, healthcare, legal, education, or multi-location customers is a plus.

SUCCESS IN THIS ROLE LOOKS LIKE
  • Clients know who to call and trust the CRM to follow through.
  • Account issues are documented, owned, and driven to resolution.
  • Internal teams have clear direction on client needs, account priorities, and next steps.
  • Client risks are identified early and escalated appropriately.
  • Renewals, business reviews, account planning, and improvement opportunities are managed proactively.
  • Account data, documentation, and communication are accurate, current, and useful.
  • The client experience feels organized, responsive, and professional.

Client Relationship Manager | Modern Role Description

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