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Technical Program Assistant Jobs in Connecticut (NOW HIRING)

Charles IT

Technical Solutions Architect

Stamford, CT · On-site

... * Assist with creation of roadmaps for our clients' futures * Assist with providing ballpark ... program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses.

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Support the upkeep of the technical knowledge base and customer communication programs * Participate in operations and engineering-related initiatives as directed * Assist with maintenance of the ...

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Support the upkeep of the technical knowledge base and customer communication programs * Participate in operations and engineering-related initiatives as directed * Assist with maintenance of the ...

908 Devices

Technical Service Engineer

Danbury, CT · On-site

$75K - $85K/yr

Support the upkeep of the technical knowledge base and customer communication programs * Participate in operations and engineering-related initiatives as directed * Assist with maintenance of the ...

ACI Infotech

Program Manager

Hartford, CT · On-site

Create, edit and follow-up on project plans and budgets. * Assist in the identification of resource ... Ability to clearly articulate technical matters to non-technical staff. Be a Team Player

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All JobsTechnical Program JobsTechnical Program Assistant JobsTechnical Program Assistant Jobs in Connecticut

Technical Program Assistant information

Is EA a dead-end job?

A Technical Program Assistant role is typically an entry-level position that offers opportunities for skill development and career growth in project coordination, communication, and technical support. While it may serve as a stepping stone, advancement depends on experience, performance, and additional qualifications such as certifications or further education.

What are Technical Program Assistants?

Technical Program Assistants provide administrative and technical support to program managers and teams in organizations that run technical projects or initiatives. Their responsibilities often include scheduling meetings, maintaining documentation, assisting with project tracking, and coordinating communication between team members. They may also handle basic technical tasks, data entry, and help with reporting to ensure that programs run smoothly and efficiently. This role is essential for keeping projects organized and ensuring deadlines are met.

What jobs pay 4000 a week without a degree?

A Technical Program Assistant typically does not earn $4,000 a week without a degree, as this role often requires relevant experience or education. High-paying jobs that can reach this level without a degree include roles like sales managers, real estate brokers, or certain skilled trades, but these often require specific skills, certifications, or experience. Most jobs paying this amount without a degree are in sales, entrepreneurship, or specialized trades rather than entry-level or administrative roles.

What is the highest salary for a tech assistant?

The highest salary for a Technical Program Assistant varies depending on experience, location, and organization, but it can reach up to $70,000 or more annually in some industries. Advanced skills in project management, technical tools, and certifications can contribute to higher compensation levels.

What do technical assistants do?

A technical program assistant supports project teams by coordinating schedules, managing documentation, and assisting with technical tasks. They often handle communication between departments, track project progress, and use tools like spreadsheets or project management software to ensure deadlines are met.

What are the key skills and qualifications needed to thrive as a Technical Program Assistant, and why are they important?

To thrive as a Technical Program Assistant, you need strong organizational skills, attention to detail, and a background in project coordination or administration, often supported by a relevant associate's or bachelor's degree. Familiarity with project management tools (such as Asana or Trello), office software, and sometimes basic technical knowledge or certifications like PMP support the role. Excellent communication, problem-solving abilities, and the capacity to multitask distinguish top performers in this position. These skills ensure efficient program operations, clear team coordination, and the successful delivery of technical projects.

What types of projects and teams does a Technical Program Assistant typically support, and how does this impact daily tasks?

Technical Program Assistants usually support cross-functional teams working on technology-driven projects, such as software development, IT infrastructure upgrades, or research initiatives. This means your daily tasks may include coordinating meetings, tracking project milestones, managing documentation, and facilitating communication between technical staff and stakeholders. The role often requires adaptability, as priorities can shift rapidly depending on project needs. Working closely with project managers, engineers, and other specialists allows you to gain broad exposure to technical processes and develop valuable organizational and problem-solving skills.

What is the difference between Technical Program Assistant vs Technical Project Coordinator?

AspectTechnical Program AssistantTechnical Project Coordinator
CredentialsTypically requires an associate's or bachelor's degree in a related fieldUsually requires a bachelor's degree, often with project management certifications
Work EnvironmentSupports technical teams in office or lab settings, often in tech or engineering industriesCoordinates technical projects, working closely with teams in similar environments
Employer & Industry UsageUsed by tech companies, research institutions, and government agenciesCommon in IT, engineering, and software development sectors
Search & Comparison IntentOften compared for entry-level technical support rolesCompared for roles involving project coordination and management

The Technical Program Assistant and Technical Project Coordinator roles share similarities in supporting technical teams and requiring related educational backgrounds. However, the assistant typically provides administrative and technical support, while the coordinator manages project timelines and resources. Both roles are vital in tech and engineering industries, but their focus and responsibilities differ slightly.

What are the most commonly searched types of Technical Program jobs in Connecticut? The most popular types of Technical Program jobs in Connecticut are:
What are popular job titles related to Technical Program Assistant jobs in Connecticut? For Technical Program Assistant jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Technical Program Assistant jobs in Connecticut look for? The top searched job categories for Technical Program Assistant jobs in Connecticut are:
What cities in Connecticut are hiring for Technical Program Assistant jobs? Cities in Connecticut with the most Technical Program Assistant job openings:
Technical Program Assistant jobs near you
Infographic showing various Technical Program Assistant job openings in Connecticut as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Lead Technical Service Representative

Lead Technical Service Representative

Laticrete International, Inc.

Bethany, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Classification:
Salary
Job Description:
Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?
At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We've been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut's top family-owned companies in 2017!
We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate.
We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!
Just some of our benefits:
  • Medical
  • Dental
  • Vision
  • 401k
  • Tuition reimbursement
  • 13 paid holidays in addition to paid vacation and sick time
  • Flexible spending
  • Life Insurance, AD&D and Supplemental Insurance

This position supports the installation and use of physical building materials. It is not an IT, software, or systems support role.
POSITION SUMMARY
The Lead Technical Services Representative provides advanced technical services to both internal and external customers through phone calls, website chats, emails, etc and works to provide information on proper material selection, installation methods and supporting information. Additionally, the Lead Technical Service Representative helps train Technical Service Representatives and works with the Technical Service Managers/Supervisor to provide workload balances across the team and guidance on customer escalation. This position regularly interfaces with management and cross functionally to provide recommendations to drive improvements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional duties and responsibilities may be assigned, as necessary.
1. Customer Interactions (70%)
  • Provide technical services to architects, contractors, distributors, specifiers, engineers, homeowners, and internal customers through phone calls, website chat feature, emails, etc. to provide information on proper material selection, installation methods and supporting information.
  • Work on the investigation and settlement of customer complaints as assigned through SalesForce diplomatically and in a professional manner within authorized limits. Place complaint settlement product orders and/or check requests.
  • Handle cases and inquiries above the Technical Services Representative I and II.
  • Coordinate incoming requests for technical support and training with sales and field Technical Representatives.
  • Follow up requests from field representatives and distributors to establish contact between contractors and design teams.
  • Coordinate and participate in job site visits.
  • Update complaints in Salesforce as new information is attained.
  • Resolve complaints quickly and in a mutually beneficial manner.
  • Help Technical Service Supervisor ensure departmental procedures and adequate internal controls are followed through the department.
  • Assist Supervisor with analysis of Technical Services activities and report trends and needs, as necessary.

2. Internal Support (20%)
  • Assist Supervisor to train Technical Services Representatives and assist with team workload balancing and customer escalations.
  • Maintain strong interface with other departments and make recommendations to management concerning staff and help drive process improvements.
  • Assist Supervisor to prioritize and allocate work: Delegate and allocate manageable goals to employees to support company priorities and drive results. Clearly define to team-members project responsibilities and performance expectations for long- and short-term work plans. Set clear priorities for team and individuals, including appropriate allocation of resources (time, money and people).
  • Support Technical Services training programs, as directed.
  • Create and update technical data sheets and technical advisories.
  • Review and approve technical literature, packaging, data sheets, and Marketing collateral.
  • Represent Technical Services ISO quality system reviews and audits.
  • Serve as a subject matter expert for Technical Services Representatives I and II.
  • Assist Technical Services Supervisor in ensuring performance goals and tasks are met with a constant eye on improvement.

4. Special Projects, Housekeeping, and Assignments (10%)
  • Assist Supervisor to manage associations with outside service vendors.
  • Participate in implementation or improvement initiatives associated with Technical Services.
  • Help design and implement procedures and online tools for vendor supplied products.
  • Work with Marketing to provide specifications, CAD details and BIM content to third party vendors for inclusion on their websites or specification generating tools.
  • Create and update FAQs for inclusion on website FAQ page.
  • Help DEVOPS develop tools for LATICRETE website for STRATA_HEAT and custom shower pans and drains to aid customer in choosing and ordering products.

REQUIRED SKILLS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of 6 yrs. experience in construction industry.
  • Minimum of 4 yrs. of experience in Technical Services or comparable industry experience.
  • Experience with Salesforce and JD Edwards preferred.
  • Strong knowledge of architecture and construction methods.
  • Expert knowledge of LATICRETE product lines, applications, construction practices and materials.

Specialized Skills, Requirements and Experience:
  • Associates degree or equivalent work experience.
  • Demonstrated success solving complex issues.
  • Demonstrated success participating on cross functional project teams.
  • Leadership skills.
  • Strong interpersonal, written, and verbal communications skills.
  • Computer skills: Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, etc....) and Outlook.
  • Fluency in second language, preferred.
  • Team cooperation - maintain positive cooperative attitude with all employees at LATICRETE and all customers (internal and external).

Physical Requirements:
  • Physical ability to lift and carry 50 lbs. (22.7 kg) repeatedly.
  • Push/pull: Must be able to push/pull 50 lbs.
  • Stand: Must be able to stand 20% of the day or more.
  • Sitting: Must be able to sit for 80% of the day or more.
  • Twisting/Bending: Must be able to twist/bend 25% of the day.
  • Squatting, climbing and/or crawling: 10% of the day

Travel Requirement:
Must be able to travel up to 30%

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