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Technical Product Support Manager Jobs in Boca Raton, FL

FitMatch

Technical Product Manager

Fort Lauderdale, FL · On-site +1

$159K - $183K/yr

Match is seeking a Technical Product Manager to sit at the intersection of product and engineering across our full Body AI portfolio - healthcare, sports, and retail. This role owns product strategy ...

Chewy

Senior Technical Product Manager

Plantation, FL · On-site

$141K - $225K/yr

Support architecture and design discussions by understanding system flows, data dependencies, and ... Technical Product Management, Program Management, or related role * Experience delivering cross ...

TransUnion

Senior Technical Product Manager

Boca Raton, FL · On-site

$120K - $158K/yr

Establish success metrics and key performance indicators to measure product performance and support data-driven decision making. * Manage, mentor, and develop Technical Product Managers while ...

Transunion

Senior Technical Product Manager

Boca Raton, FL · On-site

$120K - $158K/yr

Establish success metrics and key performance indicators to measure product performance and support data-driven decision making. * Manage, mentor, and develop Technical Product Managers while ...

NationsBenefits

Senior Technical Product Manager

Plantation, FL · On-site +1

$125K - $165K/yr

Product Manager Employment Type: Full-Time Experience: 5+ Years About the Role We are looking for a ... Compensation & Benefits We believe in supporting our team with meaningful benefits that promote ...

New

Kelly Tractor - Florida

Be Seen First

Product Support Representative

West Palm Beach, FL · On-site

$55K - $57K/yr

Product Support Representative-PSR South Florida Caterpillar dealership seeking a Product Support ... Technical assistance is provided to the customer when needed. Customers are contacted on a ...

Boeing

Customer Product Support

Davie, FL · On-site

$101K - $143K/yr

... Line managers/IPT leaders in specific countries and customer/market segments. This support will ... Technical knowledge/experience such as A&P or equivalent certification or training Credit Check:

The Boeing Company

Customer Product Support

Davie, FL · On-site

$101K - $143K/yr

... Line managers/IPT leaders in specific countries and customer/market segments. This support will ... Technical knowledge/experience such as A&P or equivalent certification or training Credit Check:

Boeing

Customer Product Support

Davie, FL · On-site

$101K - $143K/yr

... Line managers/IPT leaders in specific countries and customer/market segments. This support will ... Technical knowledge/experience such as A&P or equivalent certification or training Credit Check:

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All JobsTechnical Product Support JobsTechnical Product Support Manager JobsTechnical Product Support Manager Jobs in Boca Raton, FL

Technical Product Support Manager information

See Boca Raton, FL salary details

$37.5K

$87.4K

$155.6K

How much do technical product support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for technical product support manager in Boca Raton, FL is $87,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a Technical Product Support Manager do?

A Technical Product Support Manager oversees teams that assist customers with technical issues related to a company’s products. They are responsible for ensuring high-quality support, troubleshooting complex problems, and collaborating with product development teams to resolve recurring issues. Additionally, they analyze support metrics to improve customer satisfaction and often help develop training materials for both customers and support staff. Their role is crucial in maintaining product reliability and customer trust.

How does a Technical Product Support Manager typically collaborate with development and customer success teams to resolve complex product issues?

Technical Product Support Managers play a key role in bridging the gap between customers, support engineers, and product developers. When complex product issues arise, they coordinate with customer success teams to gather detailed feedback and ensure customer concerns are clearly understood. They also work closely with development teams to communicate technical problems, prioritize fixes, and follow up on progress. This collaborative approach helps ensure that issues are resolved efficiently and that product improvements align with customer needs.

What are the key skills and qualifications needed to thrive as a Technical Product Support Manager, and why are they important?

To thrive as a Technical Product Support Manager, you need a solid background in technical troubleshooting, product knowledge, and leadership, often supported by a degree in computer science or a related field. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and ITIL certifications are typically required. Outstanding communication, conflict resolution, and team management skills help build trust with both customers and support teams. These competencies are vital for ensuring efficient issue resolution, high customer satisfaction, and smooth coordination between technical and non-technical stakeholders.

What is the difference between Technical Product Support Manager vs Technical Support Specialist?

AspectTechnical Product Support ManagerTechnical Support Specialist
CredentialsTypically requires a bachelor's degree in IT, engineering, or related field; certifications like CompTIA or ITIL are commonSimilar credentials; often holds certifications like CompTIA A+ or Network+
Work EnvironmentManages support teams, oversees product issue resolution, and collaborates with development teamsProvides direct technical support to end-users or clients, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, software firms, and hardware manufacturersCommon across IT service providers, tech support centers, and customer service departments

The Technical Product Support Manager focuses on overseeing support teams and managing product-related issues, while the Technical Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but differ in scope and responsibilities.

What cities near Boca Raton, FL are hiring for Technical Product Support Manager jobs?

Cities near Boca Raton, FL with the most Technical Product Support Manager job openings:

Technical Product Manager

Fort Lauderdale, FL • On-site, Remote

FitMatch
See more jobs at FitMatchexternal

$159K - $183K/yr

Full-time

Re-posted 6 days ago

Job description

Role Overview
Fit:Match is seeking a Technical Product Manager to sit at the intersection of product and engineering across our full Body AI portfolio - healthcare, sports, and retail. This role owns product strategy and execution while staying close enough to the technical architecture to make sound trade-offs on feasibility, sequencing, and system design alongside engineering. You'll work across QuadraScan and our clinical platform, translating requirements from a range of domains - clinical, athletic, retail/apparel - and business and technical constraints into a coherent, well-sequenced roadmap.
This is a hands-on role for someone who can move fluidly between writing a spec, reviewing an architecture diagram, and explaining a trade-off to leadership. A nice-to-have: prior hands-on software engineering experience, particularly having helped shape the technical foundation of an early-stage product or company before moving into product management.
Responsibilities
  • Own the product roadmap for one or more areas of the Body AI portfolio, balancing requirements across healthcare, sports, and retail with consumer needs and technical constraints
  • Translate ambiguous problems - domain-specific workflows, computer vision capabilities, data pipelines - into clear specs, requirements, and prioritized backlogs
  • Partner directly with engineering on system design and architecture decisions, understanding trade-offs well enough to make informed calls on scope and sequencing
  • Define and track success metrics for product initiatives, using data and product analytics to guide prioritization and identify what's working
  • Work cross-functionally with domain experts - clinicians, sports scientists, retail and apparel partners - along with design and leadership, to align product decisions with both user needs and technical reality
  • Manage the full product lifecycle: discovery, definition, delivery, and post-launch iteration
  • Help establish and evolve product processes, tooling, and documentation standards as the company scales
  • Communicate roadmap, trade-offs, and progress clearly to both technical and non-technical stakeholders, including senior leadership
Qualifications
  • A minimum of 5 years of professional experience in product management, with direct, ongoing collaboration with engineering teams
  • A minimum of 2 years of professional experience with computer vision, machine learning, or 3D/spatial data products, or Prior hands-on software engineering and/or data architecture experience
  • Demonstrated ability to understand and reason about technical architecture - comfortable in conversations about system design, data flow, APIs, and technical trade-offs, even without writing production code day to day
  • A track record of shipping complex, technically demanding products from ambiguous requirements to launch, guided by sound product judgment
  • Comfort defining success metrics and working with product analytics to inform decisions
  • Strong written and verbal communication skills, with the ability to translate between technical and non-technical audiences
  • Comfort operating in a fast-moving, resource-constrained startup environment, including experience establishing product processes at an early-stage company
Preferred Qualifications
  • Experience in measurement-critical or performance-critical domains, such as healthcare, sports/athletic performance, retail/apparel, or comparable fields
  • Experience designing products that present probabilistic or ML-driven output in a clear, trustworthy manner
  • Experience working directly with domain experts such as clinicians, athletic trainers, or retail/apparel partners to translate specialized requirements into product decisions

Department Product Role Technical Product Manager Locations Fort Lauderdale, New York, NY, San Francisco, CA, Seattle, WA Remote status Fully Remote

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