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Technical Operations Jobs in Atlanta, GA (NOW HIRING)

Indra USA Inc

Deputy Technical Manager

Norcross, GA · On-site

We are seeking a highly motivated and skilled Technical Project Lead to support the Technical Manager in overseeing technical operations and managing the technical aspects of upcoming projects. This ...

May Mobility

Site Operations Manager II

Atlanta, GA

Do you love managing complex technical operations and systems? * Are you an empathetic communicator and collaborative problem solver? Can you bring an exceptional balance of people skills and process ...

May Mobility

Site Operations Manager II

Atlanta, GA · On-site

Do you love managing complex technical operations and systems? * Are you an empathetic communicator and collaborative problem solver? Can you bring an exceptional balance of people skills and process ...

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Showing results 21-40

All JobsTechnical Operations JobsTechnical Operations Jobs in Atlanta, GA

Technical Operations information

See Atlanta, GA salary details

$34.1K

$87.8K

$139K

How much do technical operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical operations in Atlanta, GA is $87,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,200.00 per year, depending on experience, location, and employer.

What is technical operations?

A Technical Operations job involves managing and optimizing the technical infrastructure, processes, and systems that support a company's operations. This can include troubleshooting technical issues, maintaining hardware and software, ensuring system reliability, and improving efficiency. Professionals in this role work closely with engineering, IT, and production teams to ensure seamless operations. They may also be responsible for implementing technical best practices, monitoring performance metrics, and ensuring compliance with industry standards. The role varies by industry but generally focuses on ensuring technical systems run smoothly and efficiently.

What does a technical operations professional do?

Professionals in Technical Operations are typically responsible for monitoring system performance, addressing technical incidents, and maintaining the reliability of key infrastructure. Daily tasks may include reviewing alerts, troubleshooting service disruptions, implementing operational procedures, and coordinating with engineering or product teams to resolve complex issues. You may also participate in system upgrades, document processes, and contribute to operational improvements. The role often involves working collaboratively in a fast-paced, 24/7 environment to support continuous business operations and minimize downtime.

What skills and qualifications are needed for technical operations?

To thrive in Technical Operations, you need strong analytical abilities, technical troubleshooting skills, and a background in IT, engineering, or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and relevant certifications like ITIL or AWS Certified Solutions Architect is highly beneficial. Excellent problem-solving, communication, and teamwork skills help you respond quickly to incidents and collaborate effectively across departments. These abilities ensure seamless operational performance, efficient issue resolution, and support the organization’s technical infrastructure.

Is technical operations a high paying job?

Technical operations roles often offer competitive salaries, especially for positions requiring specialized skills such as network management, systems administration, or cybersecurity. Compensation varies based on experience, location, and industry, with higher pay typically associated with advanced certifications and technical expertise.

What is a technical operations job?

A technical operations job involves managing and supporting the technical infrastructure, systems, and processes within an organization. It often includes tasks such as system administration, troubleshooting, monitoring, and ensuring the reliability and efficiency of technology services, requiring skills in IT, networking, and sometimes automation tools.
What are the most commonly searched types of Technical Operations jobs in Atlanta, GA? The most popular types of Technical Operations jobs in Atlanta, GA are:
What are popular job titles related to Technical Operations jobs in Atlanta, GA? For Technical Operations jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Technical Operations jobs in Atlanta, GA look for? The top searched job categories for Technical Operations jobs in Atlanta, GA are:
Technical Operations jobs near you
Infographic showing various Technical Operations job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,782 per year, or $42.2 per hour.

Director of Technical Operations (MSP)

Leapfrog Services, Inc.

Atlanta, GA

$125K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Leapfrog Services is seeking a Director of Technical Operations to lead our technical execution organization within our MSP/MSSP environment.


This Director-level role provides leadership across Network Operations (NOC), Security Operations (SOC), Support Engineering, Infrastructure, Cloud, Endpoint, Project Delivery, Co-Managed IT, and related technical functions. The position oversees multiple technical managers and is responsible for operational performance, accountability, and structured execution across all technical practice areas.


Reporting to the COO, this role plays a key part in continuing the maturity of our Centers of Excellence operating model and strengthening operational discipline across teams.


If you are a structured, performance-driven leader who thrives on building clarity, accountability, and measurable improvement, this role offers meaningful impact within a stable, growth-focused organization.


What You’ll Do
Lead Technical Operations

  • Lead and develop managers across Network Operations (NOC), Security Operations (SOC), Support Engineering, Infrastructure, Cloud, Endpoint, and Project Delivery functions.
  • Establish clear performance expectations and accountability standards across technical teams.
  • Monitor and improve KPIs, including SLA adherence, escalation trends, utilization, and project timelines.
  • Identify systemic issues and implement sustainable operational improvements.

Strengthen Structure & Maturity

  • Support the continued development of structured technical practice areas aligned to service offerings.
  • Strengthen ownership boundaries and reduce operational friction between teams.
  • Standardize workflows, documentation expectations, and cross-functional handoffs.

Drive Performance & Efficiency

  • Improve operational discipline across execution teams.
  • Support capacity planning and operational efficiency aligned with company performance goals.
  • Enhance governance in co-managed IT environments.

Collaborate Across the Organization

  • Partner closely with Client Experience leadership to ensure seamless execution.
  • Collaborate with executive leadership to align operational performance with company strategy.

What You Bring

  • 8+ years of IT operations leadership experience within an MSP, MSSP, or multi-client environment.
  • Experience leading multi-disciplinary technical teams (operations, infrastructure, cloud, security, or project delivery).
  • 3+ years managing managers or senior technical staff.
  • Strong understanding of SLA management, escalation frameworks, utilization metrics, and service operations KPIs.
  • Demonstrated success improving operational maturity within service organizations.

Preferred:

  • Experience in co-managed IT environments.
  • Familiarity with ITIL-based service frameworks.
  • Experience working within structured practice or Centers of Excellence models.


What Success Looks Like

  • Consistent SLA performance and reduced escalations.
  • Predictable and disciplined project execution.
  • Clear ownership and accountability across technical practice areas.
  • High-performing managers leading engaged technical teams.


Why Leapfrog?

We believe strong people deserve strong support. Here’s what you can expect:

  • Competitive salary range of $125,000–$150,000 annually
  • Medical, dental, and vision insurance
  • HSA plan with company contribution
  • 401(k) with company match
  • Company-paid life and disability insurance
  • Paid time off, paid holidays, and birthday off
  • Telemedicine and virtual mental health support available from day one
  • Professional development support (certifications, training, industry memberships)
  • Milestone anniversary rewards and long-term service recognition
  • A collaborative, in-office environment in Atlanta


About Leapfrog Services

Leapfrog Services has delivered managed IT and cybersecurity services since 1998. We’re serious about service, accountability, and doing things the right way — and we believe culture plays a meaningful role in performance.


We value ownership, professionalism, collaboration, and steady improvement. If you’re looking for a place where strong systems and strong leadership matter, this might be the Pond you’re looking for!


Compensation details: 125000-150000 Yearly Salary


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