Technical Operations Specialist Jobs in Raleigh, NC

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Shift: Day Hours

Position Summary:

The Technical Document Specialist / Senior Technical Document Specialist provides functional administrative support for the CMMS (Maximo) system, including access management, master data maintenance, and documentation control for the Manufacturing Maintenance, Engineering, and Utility Operations departments. This role is responsible for initiating, updating, and maintaining a wide range of controlled documents, tracking them through the approval lifecycle, and ensuring accurate revision control and archival of historical records. The position requires frequent computer use to complete daily tasks and core responsibilities.

The role supports both the Manufacturing Maintenance & Engineering teams and the Utility Operations department.

Key Responsibilities:

1. CMMS (Maximo) Administration

• Serve as the Subject Matter Expert (SME) for Maximo, including master data entry, Level I technical support, reporting, data requests, CAPEX-related bulk data entry, and access management.

• Provide administrative support for Maximo, including updates to related procedures (e.g., CS-000-AD-103).

• Support audits by generating and providing CMMS reports.

1. Documentation & Change Control

• Act as SME for documentation systems such as Maximo, SAP, Autodesk, and other related platforms.

• Author and maintain departmental documentation, including SOPs, job plans, and other controlled documents.

• Track documents through the approval process and maintain accurate revision histories.

• Assist with change control processes, including development, routing, tracking, and closure.

• Track overdue quality items such as incidents, CAPAs, and change controls.

1. CAPEX & Financial Tracking

• Manage Requests for Capital Expenditures (RCEs) and CAPEX processes, including submissions, tracking, forecasting, goods receipt, and accruals.

• Manage purchasing activities, including purchase requests, bid waivers, SAP entries, tracking, accruals, P-Card purchases, and expense reports.

• Manage vendor invoicing, including CMMS reconciliation, cost center accuracy, and cross-charging.

1. Operational Support

• Coordinate maintenance tool purchases, distribution, and tracking.

• Coordinate production maintenance tool and uniform orders.

• Manage chemical and ethanol ordering for Utility Operations, including PRM documentation (monthly government reporting for industrial alcohol) and records archiving.

1. Documentation Archiving & Compliance

• Handle paper and electronic documentation archiving in accordance with SOP requirements.

• Manage SDA-3A deliveries, weekly utility packets, and quarterly Maximo P2 overdue reports.

1. General Administrative Support

• Coordinate departmental administrative needs, including training, travel, expense reports, office supplies, safety supplies, service awards, and computer equipment ordering.

Education and Experience:

Technican Document Specialist I : Bachelors Degree Professional registration and/or certification as appropriate. 2 years experience in a manufacturing environment preferred. Knowledge in CMMS (Computer Maintenance Management System), Maximo Software.

Sr. Technician Specialist: BS/BA degree and 5 years of related experience. An equivalent combination of education and experience may be considered. In addition must be a SME in 4+ Unit Operations and 2 functions or 2 departments. Knowledge in CMMS (Computer Maintenance Management System), Maximo Software.

Equivalency:

Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor's degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate's degree with 6 years of experience, or a Master's degree with 2 years of experience.

Third Party Agency and Recruiter Notice:

Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Learn more about Grifols (https://www.grifols.com/en/what-we-do)

Req ID: 536349

Type: Regular Full-Time

Job Category: ENGINEERING / MAINTENANCE