Technical Operations Manager Jobs in Landing, NJ

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

The Technical Packaging Manager oversees technical activities across multiple dosage forms, working with contract manufacturing organizations and internal manufacturing sites to support product transfers and new product introductions (NPIs). This role partners with QA, Commercial, R&D, central technical teams, and internal sites to meet business needs.

As the Technical Packaging Manager, you will lead technical troubleshooting and continuous improvement in CAPA effectiveness, ensure effective and efficient fit for purpose technical processes are in place to support Product Transfer, NPI, registration and launch. You will work as Haleon's single point of contact for all technical activities across multiple CMO's producing Haleon's products.

Role responsibilities:

• Product / Process assessments and continuous improvement at CMO's.

• Oversight and implementation of validation activities impacting Haleon products.

• Troubleshooting and CAPA implementation / effectiveness for technical related issues.

• Product transfer and NPI technical oversight and accountability.

• Support the North America Technical Support Lead in development and application of standard work across the CMO network, including implementation of Product Lifecycle Management (PLM) and Performance Management activities.

• Work effectively within the matrix management structure to properly engage and drive performance from CMO Technical teams and pull in proper support from wider Haleon network technical resources when needed.

• Support regional governance routines to track site performance vs plan and facilitate complex issue resolution.

• Develop and maintain the knowledge system to leverage troubleshooting experience and improve CAPA effectiveness.

• Coach and develop technical talent within CMO's and internal sites.

• Represent the technical function and actively participate in regular SRT leadership meetings to drive business and Quality performance goals in the CMO network.

• Independently manage most assignments, with primary accountability for identifying and prioritizing assigned projects and activities.

Why you?

Basic Qualifications

• Bachelor's degree in Life Sciences or Engineering.

• 6 years' engineering experience in pharmaceutical, CPG, food manufacturing or technical environments.

• Experience in technical troubleshooting, root cause analysis (RCA) and CAPA effectiveness.

• Leadership and execution of scale-up, technology transfer, and process validation projects.

• Strong project management, communication, negotiation, and problem-solving skills.

• Travel 25-30%.

Preferred Qualifications

• Advanced degree (Master's or PhD) in Life Sciences or Engineering.

• Experience in a CMO (Contract Manufacturing Operations) environment and knowledge of internal site capabilities.

• Demonstrated technical capability in a global, matrixed environment within the pharmaceutical, food, or cosmetic industry.

• Ability to drive continuous improvement and engage with external company teams on behalf of Haleon.

• Strong stakeholder management skills across a matrix organization, with the ability to deliver results in ambiguous situations and under short deadlines.

• Ability to summarize ideas and problems clearly and communicate effectively with cross-functional stakeholders.

• Effective motivator and communicator with strong influencing skills.

• Excellent relationship management and presentation skills.

Location: This role is Hybrid based in Warren, NJ and will require 3 days a week in the office.

The salary range for this role is $104,283 - $143,389 + a 12% Target Bonus.

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to HR.AmericasSC-CS@haleon.com. Please include the following in your email:
Use subject line: 'Haleon Careers: Job Accommodation Request'
Your Name and contact information
Requisition ID and Job Title you are interested in
Location of Requisition (city/state or province/country)
Description of specific accommodation you are requesting
Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.