Technical Operations Manager Jobs in Front Royal, VA

Summary
The Airway Transportation Systems Specialist serves as a NAS Operations Manager within the Technical Operations Service Unit, NAS Security & Enterprise Operations (NASEO) Directorate, National Operations Group (NOG), National Operations Control Center (NOCC).
Learn more about this agency
Duties
Help
The NAS Operations Manager serves as a technical expert in the operations, facilities and services of the National Airspace System (NAS). Performs work requiring agency-wide leadership for highly complex and challenging technical activities associating with maintaining the NAS facilities and services for which the FAA is responsible. Applies experience and expert technical knowledge of the NAS operations and resolve complex issues that often cross-organizational boundaries. Work directly supports the objectives of the agency and the safe and continual operation of the NAS.
Contacts are both internal and external. Collaborate with multiple customers to shutdown and restore facilities, systems, and services to minimize disruption of services to the flying public. Works independently, with technical staff and lower level specialists. Provides updates to management on the accomplishment of work assignments and program operations. Provides expert guidance and instruction to address diverse, complex issues and challenging technical NAS modernization issues that may cross multiple projects, programs, or functional areas. Performs the following duties and responsibilities:
Conducts real-time oversight and operational status monitoring of the National Airspace System (NAS) facilities and services. Manages the NAS by keeping abreast of the latest equipment outages, delays, etc., and coordinating restoration efforts.
Focal Point for the Technical Operations Vice President. Acts as the central entity to apprise the field, VP, Chief Operating Officer, FAA Administrator, etc., of the status of the entire NAS infrastructure. Participates in multiple daily briefings with top FAA officials. Provides summary reporting and performance analyses of the NAS. Provides oral and written briefing status of an operational impact to the NAS to all level of the FAA.
Formulates and recommends organizational positions on major agency activities to senior management. Represents the FAA as a senior technical authority on NAS major projects and programs. Leads and guides lower level specialists on coordinating restoration efforts through ATO Technical Operations Headquarters and Field Offices, ATO Service Areas, and external stakeholders.
Directs facilitation of 2nd level engineering support to prevent, resolve, or mitigate failures and outages across the NAS. Organizes cross-organizational coordination in accordance with national priorities to prevent or minimize impact of NAS service interruptions.
Oversees coordination among the Control Centers and ATO Lines of Business to support NAS operations and facilitate transition to future concept of operations and has broad automated system and networking responsibilities providing complete services to air traffic stakeholders on a national level/over large geographic area.
Incumbent performs a wide variety of very complex assignments with a high degree of independence from supervision. Contacts are internal and external. Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
Develops plans, techniques, and policies to address current or anticipated problems and issues with the NAS. Work is reviewed for success in achieving desired results.
The NAS Security & Enterprise Operations (NASEO) maintains a global 24/7 situational awareness of the NAS infrastructure and services; therefore, to meet operational requirements, the employee will be required to work or must be available to work a 24/7 rotating shift.
The position is designated as essential in the event of a snow or other emergency. The employee will be subject to work rotating shifts so as to provide continuous coverage 24 hours a day, 7 days a week. The duties have direct impact to the NAS, therefore, the incumbent must successfully obtain a Secret Clearance.
Requirements
Help
Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• Designated or Random Drug Testing required.

Qualifications
There is no timeframe requirement at the Level IV/FV-I to compete. Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level Pay Band I/ Level IV or GS/GS-13 or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below.
Specialized Experience is: : Experience applying technical knowledge of the National Air Space (NAS) operations and resolve complex issues that often cross-organizational boundaries.
Qualifications must be met by the closing date of this vacancy announcement.
You MUST provide a NARRATIVE statement for each Demonstrated Ability. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position.
NOTE: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration.
Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number and be signed by the Supervisor. You may upload your document with your application or fax to (609) 485-8995.
Supervisor Endorsement to Career Level V must be received by closing date of the vacancy announcement. Failure to submit the supervisor endorsement will remove the applicant from receiving further consideration.
For ingrade/downgrade candidates, a Supervisor Endorsement is not required.
Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.
If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list.
Education
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Demonstrated Ability, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s) if applicable, may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.