Technical Operations Manager Jobs in Albany, GA (NOW HIRING)

Job Summary:
Navaide is a company that partners with federal clients to deliver mission-focused solutions across financial management, ERP, and digital transformation. They are seeking an experienced Program Manager to lead Navy ERP augmentation efforts for the Depot Maintenance Activity Group and Supply Management Activity Group, overseeing system support activities and ensuring compliance with operational standards.
Responsibilities:
• Serve as on-site Program Manager and primary point of contact for government clients, DFAS representatives, and Navaide leadership — managing task order execution across cost, schedule, performance, and staffing, and ensuring all deliverables meet DoD FMR and applicable operational standards.
• Act as the bridge between the data analytics team, Navy ERP functional SMEs, and government stakeholders, keeping data products aligned with NWCF business rules and DMAG/SMAG reporting requirements, and providing regular updates on program status, risks, and issues.
• Lead Navy ERP augmentation support for DMAG and SMAG — including functional system support, process improvement, requirements analysis, and corrective action coordination — while managing and mentoring a distributed team with up to 25% travel to satellite locations.
• Provide senior-level subject matter expertise in Navy ERP (SAP) processes within the context of DMAG accounting and SMAG supply management operations, including work order processing, supply and financial transaction processing, cost accounting, and operational reporting.
• Translate Navy ERP Tier 2/3 technical and system nuances into actionable solutions for DMAG and SMAG operational teams and client stakeholders, ensuring issues are addressed effectively and sustainably.
• Oversee the development and governance of data products within the Advana/War Data Platform — including dashboards, data pipelines, and reporting tools — ensuring deliverables meet DoD data standards, Advana platform policies, and DMAG/SMAG financial reporting and decision support requirements.
• Identify root causes of system and process discrepancies within DMAG and SMAG Navy ERP environments and lead the development and implementation of sustainable process and system improvement recommendations.
• Maintain awareness of evolving DoD financial management policy, Advana platform developments, and Navy ERP system changes as they relate to DMAG and SMAG operations, proactively adjusting program approach as needed.
Qualifications:
Required:
• Ideal candidates will have 8–10 years of progressive experience in DoD financial or supply management, ERP consulting, or ERP augmentation support, with at least 3 years in a program or team lead capacity. Although DoD is preferred, commercial experience will be considered with the appropriate ERP knowledge.
• Demonstrated expertise in ERP (SAP ECC or S/4HANA) functional support.
• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field required.
Preferred:
• Experience in DMAG and/or SMAG operational environments or comparable Navy Working Capital Fund depot maintenance and supply management accounting activities.
• Hands-on experience with Navy ERP at Tier 2 or Tier 3 support levels, with strong functional knowledge of processes and system configurations relevant to depot-level maintenance accounting and supply management operations.
• Strong understanding of Navy ERP modules related to FI, FM, SD, MM, PM, and CO, with demonstrated ability to troubleshoot and advise on cross-functional processes within a DMAG or SMAG context.
• Proven experience managing teams and programs within a DoD financial management, depot maintenance, supply management, or ERP consulting environment.
• Familiarity with the Advana/War Data Platform including experience overseeing or directing the development of data analytics products, dashboards, or decision support tools within a DoD enterprise data ecosystem.
• Ability to bridge Navy ERP functional domain knowledge with data analytics capabilities, translating DMAG and SMAG business and operational requirements into actionable data product specifications for a technical analytics team.
• Excellent communication and stakeholder management skills with demonstrated ability to operate effectively across technical, operational, and executive domains.
Company:
NavAide provides business systems, data management, enterprise, energy, and cyber solutions. Founded in 2016, the company is headquartered in San Diego, USA, with a team of 51-200 employees. The company is currently Growth Stage.