Technical Operations Assistant Jobs in Prosper, TX

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

As an IT department Technical Lead, will play a pivotal role in spearheading software development initiatives, fostering innovation, and ensuring the success of our technical projects. Leadership will be integral in achieving our business objectives, enhancing our software products, and ensuring a seamless collaboration among team members.

• Lead a team, work on exciting projects, and grow in a collaborative and innovative environment.
• Provide technical leadership to development teams, setting high standards for software design, coding, testing, build, deployment, and operations.
• Define, design, and deliver technical improvements and capabilities based on technical debt identification, strategic architectural direction, and business needs.
• Write high-quality, well-documented, and efficient code.
• Bring extensive software development experience to the team, staying current with industry best practices and emerging technologies.
• Stay current with emerging technologies and industry best practices, guiding the team in adopting innovative solutions and maintaining technical excellence.
• Implement and uphold software development standards and quality assurance processes to deliver reliable, secure, and scalable solutions.
• Collaborate with architects and senior developers to design scalable, maintainable, and efficient software solutions.
• Collaborate with infrastructure, DevOps, and other technical teams to define and deliver solutions.
• Collaborate with product owners and stakeholders to define project scope, requirements, and timelines.
• Conduct code reviews to ensure adherence to coding standards and best practices, and to improve other team members.
• Assist with estimation of responsible technical area and applications.
• Assist in resolving complex technical challenges and provide guidance to team members.
• Mentor and coach junior developers, helping them grow their technical skills.
• Oversee quality assurance processes to ensure the delivery of high-quality, bug-free software.
• Identify and address performance bottlenecks and optimize Java, .NET, PowerBuilder applications for maximum efficiency.
• Collaborate with cross-functional teams to ensure seamless integration of software solutions into the business process.
• Creation and maintenance of comprehensive technical documentation, including design specifications, code documentation, and deployment guides.

Education Level: Bachelor’s Degree
Major: Information Systems, Computer Science, Computer Engineering

• Degree must be from an accredited college or university.
• Master's degree preferred

Job-Related Experience

• 8+ years software development experience.
• Proven experience in .NET or Java development, SQL, and related technologies.
• Proficiency in version control systems. (e.g.: Git)
• Proficiency with Agile methodologies.

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Requires superior teamwork skills.
• Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
• Strong analytical and troubleshooting skills.
• Must possess a personal sense of urgency.
• Ability to effectively lead technical design sessions.
• Ability to lead user story grooming sessions.
• Ability to effectively multi-task and adapt to changing business priorities.
• Outstanding customer service skills.
• Excellent time management and organizational skills are required.
• Excellent attention to detail.
• Large scale multi-site IS operations experience.
• PC Hardware and peripheral experience.
• Understanding of operating systems such as Windows and OS X/iOS.
• Experience in PowerBuilder development preferred.
• Experience with Atlassian Jira and Confluence preferred.
• Healthcare experience preferred.
• Ability to adapt to different solution approaches, new skills and tools, product requirements, and priorities.
• Mindset of continuous improvement where fostering environment of acquiring new skills, staying up to date with industry and technology, and improving processes and work collaboration is implemented within the team.

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.