Technical Operations Assistant Jobs in Pittsfield, MA

Experience. Innovation

GCOM Software is changing the way governments work.  And we are supporting our clients in a new way.  We are reliable, capable, and agile.  Our fast paced and energetic culture allows our employees to make an impact. 

We are proud to do work that matters – and to be viewed as a national player in the government arenas of regulatory and inspection automation, customer engagement and criminal justice systems and the Women Infant and Children (WIC) programs. We also specialize in product development, custom off the shelf (COTS) Implementations, and system integration services, including full application development lifecycle.  

At GCOM, we are known as being a great place to work and a place to build your career!  You will work with awesome technical teams to design and implement solutions for clients in a multiplatform environment.  You will be encouraged to be creative and given the opportunity to leverage a wide variety of technical tools.  Your energy, analytical, technical, and business skills will drive real impact in your community.

Are you looking to Collaborate, Innovate and Thrive?  Come join our growing team doing great work to make lives easier for the constituents of state and local governments.

GCOM is looking for candidates, to fill a role of Technical Architect, to join our GCOM Business Unit Senior Leadership Team.   As our Full Stack Technical Architect, you will provide technology direction, ensure project implementation compliance, and utilize technology research to innovate, integrate, and manage technology solutions.

As a Technology Driver and hands-on architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects. You will assist in defining scope and sizing of work, and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs.

Key Responsibilities:

• Own and aggressively drive forward specific areas of technology architecture. Provide architectural solutions/designs to project execution teams for implementation.
• Provide architectural assessments, strategies, and roadmaps for one or more technology domains.
• Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.
• Work with application developers, users, operational leadership, and subject matter experts to understand current and future operational data analysis goals. Recommend modern technology stacks to meet those goals and help engineering teams migrate towards their use.
• Project and solution estimation and team structure definition.
• Develop Proof-of-Concept projects to validate new architectures and solutions.
• Support multiple Agile Scrum teams with planning, scoping, and creation of technical solutions for the new product capabilities, through to continuous delivery to production.
• Liaise with client’s teams for resolving technical dependencies, issues, and risks.
• Mentor and provide architectural guidance to multiple teams building innovative applications.
• Drive common vision, practices, and capabilities across teams.
• Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions.
• Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs.
• Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change.

Qualifications:

• Minimum 15 years of professional experience with Full Stack JAVA or .NET development and experience in developing UI and Services solutions.

• At least 10 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks.
• At least 5 years of experience with the Services development (REST and SOAP), JavaScript Frameworks (Angular, REACT).
• Experience working with product teams/owners and UX to translate business requirements to technical requirements
• Experience leading teams and mentoring other developers
• Solid understanding of UI development including HTML/CSS, jQuery, and responsive design
• At least 2 years of experience with the Node.js, npm etc.
• Knowledge of Caching systems and patterns - Redis, Memcached, etc.
• Deep understanding of messaging systems like Kafka, RabbitMQ, IBMMQ, etc.
• Experience in event driven architecture and service orchestration
• Experience in defining new architectures and ability to drive an independent project from an architectural standpoint.
• Experience in complete project life cycle activities on development and maintenance projects.
• Knowledge and experience in developing software using agile methodologies.
• Skilled in building relationships with clients and in practice development activities.
• Demonstrated success in performing work and managing complex and/or large consulting projects.
• Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
• Bachelor’s degree in Computer Science
• Master’s degree in Computer Science or related field
• Certification in Agile development practices
• Leadership and team management experience with ability to provide strategic planning and oversight
• Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices
• Track record of leadership roles delivering solutions within defined timeframes
• Experience with authoring, editing, and presenting technical documents
• Experience in proposal development

At GCOM, we work hard to enable creators of all kinds to succeed and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We are committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.  We encourage everyone to reach out to us and join the GCOM family!

If you think you are a good fit for us, we encourage you to apply on our company career website.