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Technical Operations Assistant Jobs in Puerto Rico

AES

Lead Technician, BOP

San Juan, PR · On-site

$43K - $55K/yr

Maintain accurate maintenance records, operational logs, inspection reports, and technical documentation. * Write and assist with Plant Orders, Plant Procedures, Operating Instructions, and other ...

The Condado Collection

PR · On-site

$12.25 - $15.75/hr

  • Retirement

Work closely with other bar staff and hotel team members to ensure smooth operations. * Assist with ... Technical beverage knowledge and expertise. * Fully bilingual (English and Spanish) Benefits ...

The Condado Collection

PR · On-site

$12.25 - $15.75/hr

  • Retirement

Work closely with other bar staff and hotel team members to ensure smooth operations. * Assist with ... Technical beverage knowledge and expertise. * Fully bilingual (English and Spanish) Benefits ...

The Condado Collection

PR · On-site

  • Retirement

Work closely with other bar staff and hotel team members to ensure smooth operations. * Assist with ... Technical beverage knowledge and expertise. * Fully bilingual (English and Spanish) Benefits ...

The Condado Collection

Assistant Chief Engineer

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support the coordination and supervision of engineering staff by providing technical guidance, task ... minimize operational disruptions. * Assist in controlling departmental operating expenses ...

MENTOR TECHNICAL GROUP CORP

PR · On-site

$12/hr

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Support day-to-day human resources operations and administrative activities. * Coordinate ...

MENTOR TECHNICAL GROUP CORP

PR · On-site

Counsel employees about work-related issues and assist employees to correct job-skill deficiencies ... Provide technical support and advice to assure that operational activities are performed in ...

Mentor Technical Group

Environmental Operator

Cidra, PR · On-site

$15 - $19.50/hr

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... May assist in the development of environmental remediation devices. Responsibilities: * Ensure ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are popular job titles related to Technical Operations Assistant jobs in Puerto Rico?

For Technical Operations Assistant jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Technical Operations Assistant jobs in Puerto Rico look for?

The top searched job categories for Technical Operations Assistant jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Technical Operations Assistant jobs?

Cities in Puerto Rico with the most Technical Operations Assistant job openings:

Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Puerto Rico as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Facilities Supervisor

Mentor Technical Group

Vega Baja, PR • On-site

Full-time

Re-posted 22 days ago

Job description

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada and South America.
Responsabilidades:
  • Direct supervision and coordination of assigned utilities operators, installers, and mechanics guaranteeing reliable, top quality service during the execution of the following activities that may include but are not limited to the operation of: steam units, potable and purified water systems, chilled water systems, compressed air systems.
  • Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
  • Monitor employees' work levels and review work performance.
  • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
  • Requisition materials and supplies, such as tools, equipment, and replacement parts.
  • Interpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers.
  • Conduct or arrange for workers training in safety, repair, and maintenance techniques, operational procedures, or equipment use.
  • Ensure the recordkeeping of documentation of client's utilities equipment operations parameters are met.
  • Ensure that the utilities equipment have the necessary operating procedures according to the manufacturers operation manual and/or recommendations
  • Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.
  • Exhibit a customer-oriented behavior, by clearly understanding customers' needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
  • Manage technical issues/problems appropriately and efficiently.
  • Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
  • Issue Performance Review Report to employees under his/her supervision
  • Create/develop customer relations and new business opportunities. Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent MTG at all levels and places.
  • Alerts management when problems are identified and make recommendations for improvements.
  • Must be a team player committed to developing and working in a quality environment.
  • Complies with MENTOR's administrative requirements timely and consistently in areas such as: weekly reports, updating of CV's, yearly updates of medical/training records, attendance to work, etc.
  • Attend Project Leaders/Managers meeting, as part of job position strategic commitments, and follow-up on action items discussed.

Minimum Requirements:
  • Bachelor's degree in a Science or Engineering discipline; MBA, MS or ME preferred.
  • At least five (5) years of experience in plant utilities operations related fields within the regulated industry (Pharmaceutical, Biotechnology, Medical Device, Food and Beverage, and Healthcare) with thorough working knowledge of cGMPs.
  • At least three (3) years of experience leading teams.
  • Strong knowledge of CMMS systems and related systems/software.
  • Strong knowledge of work management processes, labor estimating, resource balancing, etc.
  • Good working knowledge of utilities/facilities equipment and O&M requirements.
  • Strong understanding of proper OSHA safety practices and procedures.
  • Good organization skills.
  • Technical writing ability.
  • Strong oral and written communications skills.
  • Knowledge of the purchase order system and requisition procedures.
  • Must be flexible and responsive to the needs of the business.
  • Must have the ability to overcome obstacles and have the organizational skills necessary to complete assignments promptly.
  • Demonstrated ability to be proactive in problem solving and to lead the resolution of equipment problems.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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