Technical Operation Manager Jobs in Worcester, MA

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Full Time Marlborough, MA, US

Salary Range: $100,000.00 To $140,000.00 Annually

Payment Platform & Treasury Operation Manager

FLSA Status: Exempt

Business Unit: Finance

This position reports to: Chief Financial Officer

Remote-Northeast Area

Overview: At Atlas Travel & Technology Group, our purpose is to Stand-Up, Stand-Out. To do something every day that makes the next day better for all. We value creativity to build new paths forward, collaborate respectfully, have the drive to get up and do it, open ourselves to grow, do what we say, love what we do and have fun along the way. This is who we are, our culture.

As the Payment Platform & Treasury Operations Manager, you will sit within the Finance organization as the single DRI (Directly Responsible Individual) for our corporate payment infrastructure, merchant services, and payout capabilities within The Roam Payment Platform by Atlas. Operating at the intersection of treasury strategy, platform cost optimization, and cross-functional product delivery, you will ensure our financial rails are scalable, cost-efficient, and compliant across all markets.

In this role, you will manage cash settlement flows, optimize card processing fees, and ensure financial data integrity across our ERP and payment rails. Simultaneously, you will serve as the strategic bridge between Finance, Engineering and Go-To-Market teams, translating customer feedback into IT roadmap requirements, driving platform cost efficiencies and partnering with commercial teams to enable and onboard key clients onto our payment platforms.

The Payment Platform & Treasury Operation Manager will be required to travel to our HQ in Marlborough, MA on occasion. Defining Success in This Role: Success in this role is defined by the financial efficiency, security and scalability of our payment platforms. You will have succeeded when:

• Roam Finance runs seamlessly with continuously optimized unit economics/interchange fees and automated reconciliation and reporting.
• Treasury operations, cash settlement flows and general ledger reconciliations achieve near-perfect accuracy.
• The Engineering team receives clear, market-informed product specifications derived from customer usage, feedback and operational needs with clear prioritization.
• Commercial teams are equipped with deep platform knowledge, enabling smooth client onboarding and clear articulation of program benefits.

The ideal candidate will combine deep treasury and payment rail experience with proactive cross-functional leadership across product, IT and commercial teams.

• Serve as the end-to-end administrator and operational owner of our finance and payment solutions, overseeing processing capabilities, feature rollouts and transactional flows.
• Continuously monitor, analyze and optimize payment platform processing costs, interchange rates, acquiring fees, and transaction economics to minimize operational expense.
• Maintain direct oversight of vendor relationships, platform SLAs and reporting tools associated with key payment processing rails.
• Work to expand our relationships to support additional vendors, currencies as we globalize the solution.

• Apply strong corporate finance and treasury expertise to manage cash liquidity, transaction settlement schedules, card issuing/acquiring mechanics and balance reconciliations.
• Partner with core accounting/finance to ensure accurate configuration and posting logic within our ERP (e.g., Unit4), guaranteeing ledger accuracy from transaction capture to financial reporting.
• Implement robust validation rules, risk mitigation strategies and exception-handling frameworks across KYC, AML, credit underwriting and fraud prevention.
• Act as the primary liaison between Finance, Commercial teams and Engineering to shape and prioritize the internal payment product roadmap.
• Gather direct insights from customer feedback, sales engagements and internal operational friction points to define actionable technical requirements for engineering.
• Partner with engineering to automate financial middle-layer workflows, replacing manual processes with auditable, scalable software solutions.

• Collaborate with business development and sales teams to identify suitable customers and communicate the core financial benefits of our payment programs.
• Participate in client solution design as a payment platform SME, helping translate complex financial capabilities into easy-to-understand value propositions.
• Work closely with implementation teams and customer IT contacts to ensure seamless, timely onboarding onto Atlas Roam and payment platform solutions.

• Payment Rails Expertise: Hands-on experience managing modern payment gateways and processing platforms like Stripe, Brex and Revolu (including deep knowledge of processing fee structures, interchange optimization, APIs and portal tools).
• Treasury & Core Finance: Strong foundation in corporate treasury, liquidity management, B2B billing dynamics, card issuing/acquiring and general ledger reconciliation.
• IT & Product Interface: Demonstrated ability to act as the business owner to IT/Engineering—translating user/client needs into roadmap priorities and technical requirements.
• Commercial & Enablement Aptitude: Comfort operating in client-facing settings to explain platform benefits, support solution design and guide customer IT teams through onboarding.
• Analytical & Cost-Driven Mindset: Proven track record of auditing payment costs, identifying fee leakages and optimizing platform economics.
• Execution & Autonomy: Strong project ownership mindset with the ability to balance day-to-day treasury controls with forward-looking software and process enhancements.

• Initiative and Creativity
• Judgment
• Cooperation / Teamwork
• Quality of Work
• Reliability
• Support Diversity / CSR

• Degree: Bachelor’s degree in Finance, Accounting, Economics, Information Systems, or a related field.
• Experience: 5–8+ years of experience in corporate treasury, payments operations, financial systems, or fintech platform management.
• Payment Platforms: Stripe, Brex, Revolut and comparable payment gateways/virtual card processors and card issuing platforms.
• ERP & Accounting: Unit4 or similar enterprise ERP tools.
• Project & Product Software: Jira, Confluence and roadmapping software.
• Workspace: Google Workspace (GSuite).

Ability to communicate in standard business English both written and spoken. Ability to read and comprehend simple instructions, correspondence and memos. Ability to effectively present information in one‑on‑one, small group situations to customers, clients and other employees of the organization.

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Requires an adequate range of body motion and mobility to enable the individual to perform the essential functions of the job.
• Requires ability to remain in a stationary position for prolonged periods of time throughout the workday.
• Requires ability to move about to access file cabinets, office equipment, etc.
• Requires ability to operate a computer, telecommunication devices and other office equipment for prolonged periods of time throughout the workday.
• Requires ability to express or exchange ideas by means of the spoken word. Talking is important for those activities in which the employee must impart oral information to other employees, clients and customers, in person or via telephone, and in those activities in which they must convey detailed or important spoken instructions and information to others accurately, clearly and quickly.
• Requires the ability to perceive the nature of sounds. Hearing is important for those activities that require the ability to receive detailed information through oral communication, in person or via telephone and to make fine discriminations in sound.
• Requires clarity of near vision.This factor is important when special and or minute accuracy is demanded and defective near acuity would adversely affect job performance and/or safety of self and others.
• Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds to exchange ideas, information and opinions to facilitate the task at hand.

• Requires ability to travel by car, plane and train for prolonged periods of time domestically and internationally and to move and transport personal luggage.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a hybrid remote / office environment.