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Technical It Support Jobs in Utah (NOW HIRING)

WholesomeCo Cannabis

IT Support Technician

Bountiful, UT · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an IT Support Technician to manage a broad range of responsibilities, from technical support ticketing to physical hardware deployment. This role offers the opportunity to engage with ...

Orion180

IT Support Specialist

Draper, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you'll provide top-notch technical support to our end users, ensuring smooth day-to ... IT Support Specialist Role * Proven experience of Microsoft Office Suite, Microsoft Teams, and ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The ... Technical Troubleshooting & Resolution: * Provide high-quality technical support for enterprise ...

ServiceSource (Virginia)

IT Support

Clearfield, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide on-going support to computer users, both on-site and off-site, and respond to software ... Document all pertinent end user identification information, including name, department, contact ...

ServiceSource

IT Support

Clearfield, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide on-going support to computer users, both on-site and off-site, and respond to software ... Document all pertinent end user identification information, including name, department, contact ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Lease End

IT Support Engineer

Lehi, UT

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

RELQ TECHNOLOGIES LLC

UT · On-site

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...

3form

IT Support Specialist

West Valley City, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... As the junior-most role in the technical track, the Specialist focuses on executing defined tasks ...

3form

IT Support Specialist

West Valley City, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... As the junior-most role in the technical track, the Specialist focuses on executing defined tasks ...

University Of Utah

IT Support Technician

Salt Lake City, UT · On-site

$20.75 - $28.50/hr

Overview This position will provide remote IT services for Patients and Staff. About 19 hours per ... Identifies, researches, and resolves technical problems. * Documents, tracks and monitors problems ...

U.S. Navy

IT Support Specialist

Delta, UT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milford, UT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Haven, UT

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsTechnical It Support JobsTechnical It Support Jobs in Utah

Technical It Support information

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Cybersecurity Manager tend to have the highest salaries in the technical support field, often exceeding $100,000 annually. These positions typically require advanced certifications, extensive experience, and strong technical skills in areas like network infrastructure, security, and systems administration.

What are popular job titles related to Technical It Support jobs in Utah?

For Technical It Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical It Support jobs in Utah look for?

The top searched job categories for Technical It Support jobs in Utah are:

Technical It Support jobs near you
Infographic showing various Technical It Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Support Technician

WholesomeCo Cannabis

Bountiful, UT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title: IT Support Technician
Compensation: $22-$25 Per Hour
Schedule: Typically Monday through Friday, with weekend work as needed
Location: Bountiful, Utah
Status: Full-Time
Benefits: Medical insurance, dental insurance, vision insurance, 401(k), health savings account (HSA), employee assistance program (EAP), paid time Off (PTO), paid holidays, employee discount, life insurance
About WholesomeCo: At WholesomeCo, you're not just taking a job; you're joining a team that's constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We're committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture.
WholesomeCo is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah's population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of WholesomeCo-branded products showcase our innovative, vertically integrated approach. Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join WholesomeCo, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people's lives.
We are seeking an IT Support Technician to manage a broad range of responsibilities, from technical support ticketing to physical hardware deployment. This role offers the opportunity to engage with multiple facets of our technology operations and contribute significantly to our organization.
Responsibilities include:
  • Act as the primary internal support for our POS software and state compliance workflows. Validate and triage software bugs before escalation to engineering/leadership.
  • Own ticketing system internally, having the knowledge to prioritize the different requests that come in, I/E front end, back end, etc
  • Diagnose and resolve hardware and software issues on PCs, laptops; thermal and standard printers, mobile devices, and other advanced peripherals
  • Maintain, troubleshoot and provision our mobile and retail payment terminals
  • Collaborate with leadership as well as our Systems Administrator on prioritization of tasks to be completed in a timely manner
  • Assist with password resets, account unlocks, and routine user account management tasks; Escalation to management when/as necessary
  • Perform routine user account, hardware, and security badge access onboarding
  • Ensure IT equipment in multiple locations is functioning correctly.
  • Provide training and assistance to staff members on IT systems and POS systems.
  • Help troubleshoot the State-mandated compliance software and work with the provider to resolve the issues.

Qualifications:
  • An educational background in a technical field preferred but not required
  • At least 1 year of previous experience in an IT support role is preferred
  • COMPTIA A+, Network+, or Security+ certifications preferred but not required
  • Ability to work independently and collaboratively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility to be on call for urgent issues with facility and retail locations, occasionally outside of normal business hours
  • Strong organizational skills, ready to pivot as the role demands it
  • Must be a self starter, you are someone who is motivated to do your best each and every day
  • Ability to stand, sit, bend, crouch for extended periods
  • Ability to carry up to 25 lbs without any assistance
  • Must have a valid drivers license and vehicle to commute from our retail location to our supply facility and vice versa
  • Must pass a pre-employment/post-offer background check
  • Must be 21 years of age or older

Benefits:
  • Paid time off (PTO)
    • 2 weeks accrued annually during the first two years of employment
    • 3 weeks accrued annually after two years of continuous employment
    • 4 weeks accrued annually after five years of continuous employment
  • Seven (7) paid holidays per year
  • 30 minute paid lunches per working day over 5 hours
  • Employer paid 60% of the total medical insurance premium
  • Employer paid 75% of the total dental insurance premium
  • Employer paid 75% of the total vision insurance premium
  • HSA with match up to $150 per month
  • 401(k) with 100% employer match up to 3% and 50% match for the following 2%
  • Employee Assistance Program (EAP)
  • Employer paid $25,000 of basic life coverage
  • Optional additional life insurance
  • Optional accident insurance
  • Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products

WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required.

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