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Technical It Support Jobs in Utah (NOW HIRING)

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our ... Ability to communicate technical information to non-technical personnelAbility to learn and support ...

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our ... Ability to communicate technical information to non-technical personnel * Ability to learn and ...

Donor Connect

IT Support Specialist

Salt Lake City, UT · Hybrid

IT Support Specialist DonorConnect is looking for a full-time IT Support Specialist to add to our ... Ability to communicate technical information to non-technical personnel * Ability to learn and ...

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

GSP Marketing Technologies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 ... Technical Troubleshooting & Resolution: * Provide high-quality technical support for enterprise ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through ... Technical Troubleshooting & Resolution: * Provide high-quality technical support for enterprise ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

How you'll contribute An IT Support Technician provides first-level technical support to internal customers across the facility, serving as the primary point of contact for hardware, software, and ...

Lifepoint Health

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

How you'll contribute An IT Support Technician provides first-level technical support to internal customers across the facility, serving as the primary point of contact for hardware, software, and ...

Navitas Semiconductor

Provide both frontline and escalated technical support, handling the full range of incidents and ... Share knowledge across the IT team and help end users build self-service skills to reduce repeat ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The ... Technical Troubleshooting & Resolution: * Provide high-quality technical support for enterprise ...

Davis Behavioral Health

IT Support Technician II

Layton, UT · On-site

$19.50 - $26.75/hr

Job Summary The IT Support Technician II is responsible for the day-to-day management, maintenance ... Provide Level 2 technical support and troubleshooting for employees (hardware, software, and ...

New

Lease End

IT Support Engineer

Lehi, UT · On-site

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Lease End

IT Support Engineer

Lehi, UT

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

Tech Legion

IT Support Specialist Level 2

Orem, UT · On-site

Primarily on-site and field-based Compensation: $24.00-$36.50/hour (based on experience) --- Role Summary The IT Support Specialist II is a senior, on-site technical support role responsible for ...

3form

IT Support Specialist

West Valley City, UT · On-site

The IT Support Specialist position is an AWI position. This position is based in Salt Lake City, UT ... As the junior-most role in the technical track, the Specialist focuses on executing defined tasks ...

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All JobsTechnical It Support JobsTechnical It Support Jobs in Utah

Technical It Support information

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Cybersecurity Manager tend to have the highest salaries in the technical support field, often exceeding $100,000 annually. These positions typically require advanced certifications, extensive experience, and strong technical skills in areas like network infrastructure, security, and systems administration.

What are popular job titles related to Technical It Support jobs in Utah?

For Technical It Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Technical It Support jobs in Utah look for?

The top searched job categories for Technical It Support jobs in Utah are:

Technical It Support jobs near you
Infographic showing various Technical It Support job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IT Support Specialist

Murray, UT • On-site

DonorConnect
Health Care and Social Assistance • 51 - 200 employees
Learn more about DonorConnectexternal

$23.20 - $29.03/hr

Full-time

Posted 15 days ago

Job description

IT Support SpecialistDonorConnect is looking for a full-time IT Support Specialist to add to our team. This position is perfect if you are a natural problem solver, with a solid background in helpdesk or desktop support. If you enjoy working with tech and with people, apply now!DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs, tissues, and eyes to be used for life-saving transplants. Our employees help save and heal lives! We offer an attractive salary designed to attract and retain qualified individuals.Working as an IT Specialist for DonorConnect will give you the opportunity to do lots of different things. You will assist our Manager of Information Technology with the day-to-day operations of our IT program. You will be the go-to for any first level IT support issues including hardware and software troubleshooting, fixing network issues, operating system errors, printing, and account access issues. You will install software and hardware as necessary, help move and change computer workstations, printers, phones, conference rooms, and other peripheral devices. You will analyze logs and identify potential issues. As the IT Specialist you document, track, and monitor our problem resolution process and ensure that user requests are completed accurately and on time. Finally, we at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect, and expertise.MINIMUM QUALIFICATIONSTraining/Education/Certification:Associate's degree in Information Technology or similar field preferred, and/or equivalent combination of education and relevant work experienceExperience Required:1-2 years experience in a similar position.Knowledge/Skills/Abilities:Ability to communicate technical information to non-technical personnelAbility to learn and support new systems and applicationsSkill in organizing resources and establishing prioritiesExcellent verbal and written communication skillsSupport on operating systems, such as WindowsSupport on a wide range of applications, including Office 365 and Microsoft OfficeSupport for conference room/hybrid workforce solutionsSupport for various phone and voice applicationsProlonged periods sitting at a desk and working on a computerMust be able to move up to 10 pounds at times with or without reasonable accommodationAbility to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writingDonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!Must be able to pass a comprehensive background check and drug screen.
Job Posted by ApplicantPro