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Technical Interviewer Jobs in California (NOW HIRING)

Newegg

CS Technical Support Supervisor

Diamond Bar, CA · On-site

Own recruiting and onboarding for the team - headcount planning, screening, and ramp serving as technical interviewer. * Own the operational rollout of the onsite-troubleshooting pilot: staffing ...

LifeBook Memoirs

Freelance Interviewer

Orange, CA · On-site

As a LifeBook Memoirs interviewer, you will help guide the author to tell their story in a logical ... You will be given full training to cover the technical and soft skills required for this position.

New

Moon

Technical Recruiter

Glendale, CA · On-site

$95K - $125K/yr

... and interviewer discipline - trained panels, fast turnarounds, honest signals. Qualifications • 3+ years of technical recruiting, in-house at a startup or top agency. • Has personally closed ...

Quince

Sr. Technical Recruiter

Palo Alto, CA

$155K - $180K/yr

Partner with Recruiting, Engineering, People, and business leaders to improve interview design, interviewer calibration, and overall process efficiency. * Raise the technical hiring bar. Improve ...

Crusoe

Manager, Technical Recruiting

San Francisco, CA · On-site

As the Manager, Technical Recruiting, you will lead Crusoe's technical recruiting function during ... Establish and monitor recruiting KPIs, pipeline health, forecast accuracy, interviewer utilization ...

Crusoe

Manager, Technical Recruiting

San Francisco, CA · On-site

As the Manager, Technical Recruiting, you will lead Crusoe's technical recruiting function during ... Establish and monitor recruiting KPIs, pipeline health, forecast accuracy, interviewer utilization ...

Poshmark, Inc

Senior Technical Recruiter

Redwood City, CA · On-site

$98K - $145K/yr

Improve playbooks, systems, interviewer readiness, and cross-functional ways of working; use AI ... Strong technical fluency and the curiosity to understand architectures, engineering domains, data ...

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Technical Interviewer information

What is a technical interviewer?

A Technical Interviewer is responsible for assessing candidates' technical skills and knowledge during the hiring process. They design and conduct interviews, asking questions related to coding, system design, algorithms, or domain-specific topics. Their goal is to evaluate problem-solving abilities, technical proficiency, and cultural fit within the company. Technical Interviewers often collaborate with hiring managers and recruiters to ensure the selection of qualified candidates.

What are the key skills and qualifications needed to thrive as a technical interviewer?

To thrive as a Technical Interviewer, you need a solid understanding of relevant technical domains, experience in evaluating coding or engineering skills, and often a background in software development or a related field. Familiarity with online coding assessment platforms, applicant tracking systems, and video conferencing tools is typically essential. Strong interpersonal communication, objectivity, and critical thinking are standout soft skills for this role. These abilities ensure fair, effective technical evaluations and create a positive candidate experience while meeting hiring standards.

What are some of the typical challenges faced by technical interviewers, and how can they be managed?

Technical Interviewers often face the challenge of accurately evaluating a candidate's technical skills within a limited time frame while minimizing bias and ensuring consistency. Balancing technical rigor with a supportive interview atmosphere can be demanding, especially when candidates have varying backgrounds or levels of experience. Developing clear evaluation rubrics, ongoing training, and collaborating with engineering and recruiting teams help address these challenges. Staying updated with industry trends also ensures that the interview process remains relevant and effective.

What are popular job titles related to Technical Interviewer jobs in California?

For Technical Interviewer jobs in California, the most frequently searched job titles are:

What job categories do people searching Technical Interviewer jobs in California look for?

The top searched job categories for Technical Interviewer jobs in California are:

Technical Interviewer jobs near you
Infographic showing various Technical Interviewer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

CS Technical Support Supervisor

Newegg

Diamond Bar, CA • On-site

Full-time

Posted 11 days ago

Newegg rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Key Responsibilities
  • Directly supervise the PC / technical support team (Specialists) - hiring, onboarding, coaching, and performance management.
  • Set clear goals and deliver regular feedback, development plans, and career growth; conduct one-on-ones and performance reviews.
  • Build a customer-first culture - model empathy, professionalism, and low-effort service across the team.
  • Own team KPIs - CSAT, AHT, ASA, abandon rate, QA, and service levels - monitoring daily performance and driving improvements.
  • Manage staffing, scheduling, and workforce coverage across phone, chat, and callbacks, including peak-season planning.
  • Partner with QA and Training on calibration, quality, and continuous skill development (formal certification delivered through external programs).
  • Execute the pre-sales and post-sales strategy - turn consultations into confident purchases (conversion, attach, AOV) and resolve issues that prevent returns.
  • Stand up and scale new capabilities - on-site troubleshooting, callback scheduling, and remote screen-share / live assist.
  • Measure and prove pre-sales revenue impact; report results to leadership.
  • Partner with PMs and Marketing on an education-first Knowledge Base and FAQs - improving self-service and reducing repeat contacts.
  • Enable the broader CS frontline - cheat-sheets, warm-transfer standards, and knowledge sharing so more technical contacts resolve at first touch.
  • Own the training and certification program - onboarding curriculum, CompTIA A+ and Network+ attainment tracking, voucher and budget management, and completion rates - partnering with the Lead on technical content.
  • Run quality assurance: call and chat monitoring, scorecards, calibration sessions, and targeted coaching based on observed gaps.
  • Own team-level service metrics - SLA attainment, first-contact resolution, escalation rate, handle time, and CSAT - and report performance and trends to CS leadership.
  • Own executive and complex escalations end to end; analyze root causes and implement fixes that prevent recurrence.
  • Partner cross-functionally with Product Management (category collaboration and escalation path), Tech / Genesys (routing, IVR, chatbot), Logistics, and Marketplace to resolve customer-impacting issues.
  • Ensure the team maintains deep technical expertise - personally credible, and developing a senior specialist as the designated technical escalation point (especially where no separate Lead role exists).
  • Translate the teams technical root-cause findings into concrete training, process, and staffing actions, and route product or vendor-facing issues to the right partners.
  • Own recruiting and onboarding for the team - headcount planning, screening, and ramp serving as technical interviewer.
  • Own the operational rollout of the onsite-troubleshooting pilot: staffing model, scheduling, cost tracking, and success criteria, with the Lead owning the technical protocol.
  • Leverage AI to raise quality and efficiency - agent-assist (CS Co-Pilot), AI-driven QA, and analytics for root-cause and contact-driver insights - and build it into the team's workflow and self-service.
  • Embraces AI and automation to improve the customer experience and scale the team.
  • Handle customer contacts directly during peak volume, coverage gaps, and complex cases - staying hands-on, credible with the team, and close to the customer experience.

Qualifications
Required
  • Experience supervising or formally leading a customer-facing support, contact center, or technical services team.
  • Working understanding of PC hardware and technical support workflows - sufficient to assess quality, coach effectively, and make sound prioritization calls.
  • Demonstrated experience with quality assurance practices - monitoring, scorecards, and calibration - in a support environment.
  • Experience with scheduling, coverage planning, or workforce management for a shift-based team.
  • Track record of developing people: onboarding programs, certification or skills tracking, and performance improvement.
  • Ability to deliver direct, specific feedback and manage performance conversations with professionalism.
  • Ability to work on-site in Diamond Bar with a schedule aligned to team coverage needs, including some evenings, weekends, and holidays.

Preferred
  • CompTIA A+ or an equivalent technical credential.
  • Experience in e-commerce, retail, or technical-retail customer service at scale.
  • Experience standing up a new service channel, program, or pilot from the ground up.
  • Familiarity with CRM/ticketing platforms and support reporting tools.
  • Experience managing a team that includes a senior technical individual contributor.

Leadership & Core Competencies
  • Builds capability rather than dependency - develops Specialists so that escalation volume falls over time.
  • Comfortable managing someone with deeper technical expertise than their own, and secure enough to defer on technical calls.
  • Manages by evidence - uses QA data and service metrics to decide where to coach, staff, and invest.
  • Direct and fair in feedback; addresses performance issues early rather than letting them compound.
  • Stays composed and organized through peak-season volume and staffing crunches.
  • Connects day-to-day service quality back to what it costs the business - returns, repeat contacts, and customer retention.

What Newegg employees say

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