1

Technical Desktop Support Jobs in Florida (NOW HIRING)

desktop support

Tampa, FL

$19.25 - $24.25/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Job ID: # S2L5DY Location: TAMPA ,FL ...

Desktop Support Technician

Malabar, FL

$17.25 - $22/hr

Desktop Support Technician Job Code: 40830 Job Location: Malabar, FL Job Schedule: 9/80: Employees ... This position demands strong analytical skills, technical expertise, and the ability to thrive in ...

As a member of the K&L Gates Information Technology Department, the Senior Desktop Support Analyst ... technical support role, preferably supporting a national or international client base • Solid ...

Description RESPONSIBILITIES The IT Technical Support Engineer position is one that provides ... Manage engine desktop central for imaging, citrix, use imprivata, global protect vpn, direct access ...

Description RESPONSIBILITIES The IT Technical Support Engineer position is one that provides ... Manage engine desktop central for imaging, citrix, use imprivata, global protect vpn, direct access ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and ...

Hybrid - onsite and remote Hours: 40.0 Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and ...

Be Seen First

Desktop Support Technician This role will be to provide overall hardware/software support to ... technical training ● Knowledge of Windows and Macintosh platforms, (including portables) and ...

Desktop Support Technician

Pensacola, FL · On-site

$19.25 - $24.25/hr

... Technical Skills: Troubleshooting and ticketing systems (ServiceNow) Windows 10 experience ... Desktop imaging (MDT, LTI, ZTI) Microsoft Office/365, Outlook, IBM Lotus Notes Printer support (HP ...

Desktop Support I

Melbourne, FL · On-site

$18 - $20/hr

Vision insurance Desktop Support I Reports to: Assistant Director, IT FLSA Status: Hourly (Non ... of technical issues (Mark 10:45) • Prioritize, identify, and escalate help desk tickets as ...

Showing results 41-60

Technical Desktop Support information

What is the difference between Technical Desktop Support vs Technical Help Desk Support?

AspectTechnical Desktop SupportTechnical Help Desk Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user devices, hardware/software issuesRemote or on-site, troubleshooting, user inquiries
Employer & Industry UsageIT departments, corporate, educationIT service providers, corporate, customer support
Common Search/ComparisonYesYes

Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.

What are some common challenges faced by technical desktop support professionals, and how can they be managed effectively?

Technical Desktop Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex hardware or software issues, and communicating technical solutions to non-technical users. To handle these effectively, it's important to prioritize tasks, stay organized, and develop strong interpersonal skills. Leveraging a knowledge base, collaborating with team members, and maintaining continuous learning about new technologies can also help address these challenges and ensure efficient problem resolution.

What does a technical desktop support specialist do?

A Technical Desktop Support specialist is responsible for assisting users with issues related to their computers, software, and connected devices. They diagnose and resolve hardware and software problems, perform routine maintenance, and provide guidance on using technology effectively within an organization. Their role often involves troubleshooting, installing updates, and ensuring systems are secure and up-to-date. They may provide support in person, remotely, or over the phone to resolve technical issues quickly. Ultimately, they help keep employees productive by ensuring their technology works smoothly.

What are the key skills and qualifications needed to thrive as a technical desktop support specialist?

To thrive as a Technical Desktop Support specialist, you need strong troubleshooting, problem-solving, and customer service skills, typically supported by knowledge of operating systems, hardware, and a relevant IT certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is commonly required. Excellent communication, patience, and the ability to stay calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving user issues, maintaining productivity, and ensuring a positive IT experience for end-users.
What job categories do people searching Technical Desktop Support jobs in Florida look for? The top searched job categories for Technical Desktop Support jobs in Florida are:

$19.25 - $24.25/hr

Full-time

Re-posted 27 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Hello,

My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position.

If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly 

Job Title: Deskside Support Representative Distributed Client Services

Job ID: # S2L5DY

Location: TAMPA ,FL 33609

Duration: : 1 year (with possible extension)

  • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
  • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
  • The support platform is Microsoft OS including Win7 and some Win10 (piloting).
  • OS troubleshooting, imaging, and builds.
  • Outlook PST files.
Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992