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Technical Desktop Support Jobs in Florida (NOW HIRING)

Artech Information System LLC

desktop support

Jacksonville, FL · On-site

$18.75 - $23.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desktop Support Representative Distributed Client Services Location: jacksonville,fl Duration:1+ ...

ApTask

Desktop Support

Juno Beach, FL

$20.25 - $25.75/hr

Desktop Support Location - Juno Beach FL ... Position Type: Full Time Ability to interpret and execute tasks using technical instructions. Image ...

ApTask

Desktop Support

Juno Beach, FL · On-site

Desktop Support Location - Juno Beach FL ... Position Type: Full Time • Ability to interpret and execute tasks using technical instructions ...

Volto USA

Desktop Support

Pensacola, FL · On-site

Provide on-site technical support for desktops, laptops, printers, peripherals, and mobile devices * Diagnose and resolve hardware, software, and network connectivity issues * Perform equipment ...

Infosys

Desktop Support Associate

Orlando, FL · On-site

$20.50 - $24/hr

The Desktop Support Associate should have technical knowledge and hands-on experience on the following technologies: * Microsoft Client OS (Win10,11) * Active Directory & it's services, DHCP, DNS

Syntricate Technologies

Desktop Support

Miami, FL · On-site

$19.25 - $24.50/hr

Syntricate Technologies is seeking a Desktop Support professional to provide technical assistance and support for computer systems and users. The role involves troubleshooting incidents, managing ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Tampa, FL · On-site

$20 - $23/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Deliver first- and second-level technical support to end users for hardware, software, and ...

Resource Logistics

Desktop Support

Tampa, FL · On-site

Perform technical support to client via telephone, chat, emails, or self-service tickets across all ... Ethernet desktop configuration issues * Knowledge of Mobile OS like iOS, iPadOS & Android ...

New

Artech Information System LLC

DESKTOP SUPPORT

Tampa, FL · On-site

$19.25 - $24.25/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Job ID: # S2LCCZ Location: Tampa, FL ...

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Technical Desktop Support information

What does a technical desktop support specialist do?

A Technical Desktop Support specialist is responsible for assisting users with issues related to their computers, software, and connected devices. They diagnose and resolve hardware and software problems, perform routine maintenance, and provide guidance on using technology effectively within an organization. Their role often involves troubleshooting, installing updates, and ensuring systems are secure and up-to-date. They may provide support in person, remotely, or over the phone to resolve technical issues quickly. Ultimately, they help keep employees productive by ensuring their technology works smoothly.

What are the key skills and qualifications needed to thrive as a technical desktop support specialist?

To thrive as a Technical Desktop Support specialist, you need strong troubleshooting, problem-solving, and customer service skills, typically supported by knowledge of operating systems, hardware, and a relevant IT certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is commonly required. Excellent communication, patience, and the ability to stay calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving user issues, maintaining productivity, and ensuring a positive IT experience for end-users.

What are some common challenges faced by technical desktop support professionals, and how can they be managed effectively?

Technical Desktop Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex hardware or software issues, and communicating technical solutions to non-technical users. To handle these effectively, it's important to prioritize tasks, stay organized, and develop strong interpersonal skills. Leveraging a knowledge base, collaborating with team members, and maintaining continuous learning about new technologies can also help address these challenges and ensure efficient problem resolution.

What is the difference between Technical Desktop Support vs Technical Help Desk Support?

AspectTechnical Desktop SupportTechnical Help Desk Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user devices, hardware/software issuesRemote or on-site, troubleshooting, user inquiries
Employer & Industry UsageIT departments, corporate, educationIT service providers, corporate, customer support
Common Search/ComparisonYesYes

Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.

What are popular job titles related to Technical Desktop Support jobs in Florida?

For Technical Desktop Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Technical Desktop Support jobs in Florida look for?

The top searched job categories for Technical Desktop Support jobs in Florida are:

Technical Desktop Support jobs near you

desktop support

Artech Information System LLC

Jacksonville, FL • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 21 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services
Location: jacksonville,fl

Duration:1+ year (with possible extension)

Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support

end user trouble shooting skills

Installation, configuration and maintenance of windows, hardwares and softwares.

Desktop and laptop installation ,configuration and upgradation

Support and troubleshoot windows XP and windows 7/Migrations

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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