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Technical Customer Support Jobs in Nevada (NOW HIRING)

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

North Las Vegas, NV · On-site

$18 - $20/hr

Provide seamless customer communication and technical support. * Execute precise order processing and management. * Deliver accurate quotes and effectively communicate product value positioning.

Orbus Visual Communications

Be Seen First

Customer Support Associate

North Las Vegas, NV · On-site

$18 - $20/hr

Provide seamless customer communication and technical support. * Execute precise order processing and management. * Deliver accurate quotes and effectively communicate product value positioning.

Vay

Customer Support Representative

Las Vegas, NV

$15.25 - $20.75/hr

Log and document all interactions accurately in our CRM * Follow escalation protocols for technical ... in support (ride-hailing, mobility, car rental, banking, or similar preferred) * Clear and ...

Vay

Customer Support Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

Log and document all interactions accurately in our CRM * Follow escalation protocols for technical ... in support (ride-hailing, mobility, car rental, banking, or similar preferred) * Clear and ...

TensorWave

Technical Account Manager

Las Vegas, NV · On-site

Responsibilities : • Independently own 5-10 customer accounts across the full lifecycle ... opportunities and support commercial conversations with technical depth • Contribute to the ...

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Technical Customer Support information

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How much do technical customer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical customer support in Nevada is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $22.50 per hour, depending on experience, location, and employer.

What are common challenges faced by technical customer support professionals, and how can they be managed effectively?

Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues over the phone or chat, managing high volumes of customer inquiries, and communicating technical information to non-technical users. To manage these effectively, it's important to stay patient, use clear and simple language, and leverage team knowledge bases or escalation procedures when needed. Building strong problem-solving skills and continuously updating product knowledge can also make handling these challenges more manageable and rewarding.

What is the difference between Technical Customer Support vs Technical Support Specialist?

AspectTechnical Customer SupportTechnical Support Specialist
Required CredentialsTypically an associate degree or equivalent, certifications like CompTIA A+ are commonSimilar credentials, often with specialized certifications depending on the industry
Work EnvironmentCustomer service centers, call centers, remote supportIT departments, technical service teams, remote or on-site
Employer & Industry UsageTech companies, telecom, software firmsIT service providers, hardware companies, software firms
Common Search & ComparisonYes, often compared for support roles involving customer interactionYes, but more technical and problem-solving focused

Technical Customer Support and Technical Support Specialist roles overlap in credentials and work environment but differ mainly in focus. Technical Customer Support emphasizes customer interaction and troubleshooting, while Technical Support Specialists often handle more complex technical issues within organizations.

What is technical customer support?

Technical Customer Support professionals assist customers by troubleshooting and resolving technical issues related to a company's products or services. They serve as the main point of contact for customers experiencing problems, providing solutions via phone, email, chat, or remote access tools. These roles require strong technical knowledge, communication skills, and the ability to explain complex concepts in simple terms. Technical Customer Support may also escalate complex issues to engineering teams and document solutions for future reference.

What are the key skills and qualifications needed for technical customer support?

To thrive as a Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the company's products or services, and typically a background in information technology or a related field. Familiarity with ticketing systems like Zendesk or Salesforce, remote support tools, and sometimes certifications like CompTIA A+ are common requirements. Outstanding communication, patience, and problem-solving skills help specialists address customer issues efficiently and build rapport. These competencies are crucial to resolving technical problems quickly while ensuring a positive customer experience and upholding company reputation.
What are the most commonly searched types of Technical Customer Support jobs in Nevada? The most popular types of Technical Customer Support jobs in Nevada are:
What cities in Nevada are hiring for Technical Customer Support jobs? Cities in Nevada with the most Technical Customer Support job openings:
Technical Customer Support jobs near you
Infographic showing various Technical Customer Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,043 per year, or $18.8 per hour.

Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)

UVeye

Las Vegas, NV • On-site, Remote

$36 - $43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Technical Customer Support Engineer Tier II to join our Support team. You'll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products-while serving as a key problem-solver for our customers and internal teams. In this role, you'll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
This position includes working second shift, hours 2:00 pm - 10:00 pm PST. Fully remote.
A day in the life and how you'll make an impact:
  • Assist in the installation, configuration, and calibration of UVeye products for clients
  • Provide on-site technical support during product installations to ensure proper setup and operation
  • Troubleshoot and resolve customer technical issues related to machine performance and software
  • Monitor, maintain, and update systems to ensure continuous product functionality
  • Prepare detailed documentation and reports on installation and calibration activities
  • Act as a technical point of contact for clients during installation, calibration, and troubleshooting
  • Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
  • Ensure effective incident management by tracking and resolving technical issues promptly

Requirements
  • 3+ years of experience in Tier II support, systems administration, or QA engineering
  • Bachelor's degree in Computer Science or a related field
  • Proficiency with Linux, Docker, and Kubernetes
  • Strong troubleshooting skills across hardware and software domains
  • Hands-on experience with hardware setup, installation, and calibration
  • Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
  • Team-oriented with a customer-first mindset
  • Experience with cloud platforms like AWS, Azure, or GCP
  • Familiarity with networking equipment (switches, routers, firewalls, load balancers)
  • Comfortable using tools like Zendesk, JIRA, and Confluence
  • Able to work independently and manage multiple priorities under pressure
  • Ability and willingness to work on second shift - hours 2:00 pm - 10:00 pm PST

Ideally, we're looking for:
  • Experience working in startup environments
  • Proficiency in scripting (Bash, Python)
  • Experience with deployment and automation tools such as Terraform and Helm

Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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