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Technical Customer Support Manager Jobs in Raleigh, NC

Alphabe Insight Inc

Customer Support Manager

Raleigh, NC · On-site

$63K - $69K/yr

We are seeking a dedicated and experienced Customer Support Manager to lead and elevate our support operations. You will oversee a team of customer service representatives, develop customer support ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

In this role, you will report to the Customer Support Manager and work closely with international ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

In this role, you will report to the Customer Support Manager and work closely with international ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

In this role, you will report to the Customer Support Manager and work closely with international ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

In this role, you will report to the Customer Support Manager and work closely with international ... Technical understanding of WiFi or IoT solutions is considered an advantage * Must be authorized to ...

Xylem

Customer Support Associate

Morrisville, NC · Hybrid

$38/hr

Manage order triage activities and accurately enter software and services orders ranging from ... Handle escalated customer inquiries and technical issues with minimal supervision. * Maintain ...

Xylem

Customer Support Associate

Morrisville, NC · On-site

$34 - $38/hr

Manage order triage activities and accurately enter software and services orders ranging from ... Handle escalated customer inquiries and technical issues with minimal supervision. * Maintain ...

Xylem

Customer Support Associate

Morrisville, NC · On-site

$34 - $38/hr

Manage order triage activities and accurately enter software and services orders ranging from ... Handle escalated customer inquiries and technical issues with minimal supervision. * Maintain ...

VAST Data

Customer Support Engineer

Raleigh, NC · On-site

Support and guide VAST data account teams on account technical status and activities. * Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction ...

PlayMetrics

Customer Support Specialist

Morrisville, NC · Hybrid

$16.75 - $22.75/hr

Customer Support Specialist PlayMetrics, a fast-growing B2B SaaS company in the youth sports space ... The Customer Success Manager is responsible for enabling customers to implement and use the ...

CustomerHD

Customer Support Specialist

Raleigh, NC · On-site

$17.50 - $23.50/hr

We are seeking a dedicated and enthusiastic Customer Support Specialist to join our team. This role ... Proficiency with CRM systems, customer service software, and Microsoft Office Suite. * Ability to ...

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All JobsTechnical Customer Support JobsTechnical Customer Support Manager JobsTechnical Customer Support Manager Jobs in Raleigh, NC

Technical Customer Support Manager information

See Raleigh, NC salary details

$28.7K

$83.5K

$143.4K

How much do technical customer support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical customer support manager in Raleigh, NC is $83,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $101,100.00 per year, depending on experience, location, and employer.

What is the average salary for a technical customer support manager?

The average salary for a technical customer support manager in the US typically ranges from $70,000 to $110,000 annually, depending on experience, location, and company size. Professionals in this role often have strong technical skills, customer service experience, and may hold certifications in relevant tools or systems.

What are the most commonly searched types of Technical Customer Support jobs in Raleigh, NC?

The most popular types of Technical Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Technical Customer Support Manager jobs?

Cities near Raleigh, NC with the most Technical Customer Support Manager job openings:

Infographic showing various Technical Customer Support Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $83,515 per year, or $40.2 per hour.

Customer Support Manager

Raleigh, NC • On-site

Alphabe Insight Inc
Marketing • 51 - 200 employees
Learn more about Alphabe Insight Incexternal

$63K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Company Description
About Us
At Reboot Staff, we specialize in empowering businesses by providing top-tier staffing solutions and operational support. With a focus on professionalism, innovation, and integrity, we are committed to helping companies thrive by connecting them with reliable administrative talent. We believe that excellence starts at the front desk - and we're looking for someone who shares that belief.
Job Description
Job Description
We are seeking a dedicated and experienced Customer Support Manager to lead and elevate our support operations. You will oversee a team of customer service representatives, develop customer support strategies, and ensure a high standard of service delivery across all channels. This is a leadership role requiring excellent communication, analytical skills, and a passion for customer satisfaction.
Responsibilities
  • Lead, coach, and manage the customer support team
  • Develop and implement efficient support procedures and service standards
  • Monitor performance metrics and provide actionable insights
  • Resolve complex customer issues and escalate when necessary
  • Collaborate with other departments to improve customer experience
  • Recruit, train, and onboard new support staff
  • Maintain accurate records of customer interactions and performance reports
  • Conduct regular team meetings and provide continuous feedback

Qualifications
Qualifications
  • Proven experience as a Customer Support Manager or similar role
  • Excellent leadership and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Familiarity with support software and CRM systems
  • Ability to analyze performance data and identify areas for improvement
  • Bachelor's degree in Business Administration, Communications, or related field preferred
  • Outstanding verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment

Additional Information
Benefits
  • Competitive salary: $63,000 - $69,000 per year
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development and growth opportunities
  • Supportive and collaborative work environment
  • Retirement plan options
  • Flexible working hours

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