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Technical Customer Success Manager Jobs in Rutherford, NJ

Dreamdata

Technical Customer Success Manager

Manhattan, NY · On-site

$110K - $130K/yr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...

Dreamdata

Technical Customer Success Manager

Manhattan, NY · On-site

$110K - $130K/yr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...

Dreamdata

Technical Customer Success Manager

New York, NY · Hybrid

$110K - $130K/yr

The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for ... technical acumen as well as marketing expertise. Requirements Ideal candidates will have: * 5+ ...

BlinkOps

Customer Success Manager

Manhattan, NY · On-site

$100K - $170K/yr

About this Role Customer Success Managers at Blinkops serve as the trusted technical advisors for our customers being a critical intersection of technical expertise and a focus on customer value.

New

MongoDB

Customer Success Manager

New York, NY

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...

MongoDB

Customer Success Manager

Manhattan, NY · On-site

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...

MongoDB

Customer Success Manager

New York, NY · On-site

By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our ... The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... Technical skills required, as they relate to the use of the product or service * Accountability and ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220 ... non-technical stakeholders Proven track record of renewals, retention, and expansion Highly ...

Violet

Customer Success Manager

Manhattan, NY · On-site

Additionally, this role will require some technical expertise. The Customer Success Manager will be responsible for building/maintaining dashboards to track customer success metrics, analyzing large ...

Campfire

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a ... Strong technical aptitude and ability to learn complex platforms quickly * Bachelor's degree or ...

Sweep Inc.

Customer Success Manager

Manhattan, NY · On-site

$120K - $170K/yr

As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex ... You'll act as both strategic advisor and technical expert, ensuring seamless integration into each ...

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All JobsTechnical Customer Success JobsTechnical Customer Success Manager JobsTechnical Customer Success Manager Jobs in Rutherford, NJ

Technical Customer Success Manager information

See Rutherford, NJ salary details

$52K

$155.2K

$197.3K

How much do technical customer success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical customer success manager in Rutherford, NJ is $155,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,800.00 and $184,500.00 per year, depending on experience, location, and employer.

What is a technical customer success manager?

A Technical Customer Success Manager (TCSM) is responsible for ensuring customers successfully adopt and utilize a company's technical products or services. They bridge the gap between customers and internal teams, providing technical guidance, troubleshooting issues, and optimizing product usage. TCSMs work closely with sales, support, and product teams to drive customer satisfaction, retention, and long-term success. Their role often includes onboarding new customers, providing training, and identifying opportunities for upselling or expansion. Ultimately, they help customers achieve their desired outcomes while driving business growth.

What are the typical daily responsibilities of a technical customer success manager?

Technical Customer Success Managers typically spend their days onboarding new clients, addressing technical questions or issues, and ensuring customers are maximizing the value of the company's products or services. This role often involves collaborating closely with engineering, product, and sales teams to resolve escalated issues and advocate for customer needs. Regular responsibilities may include conducting training sessions, monitoring customer health metrics, and identifying upsell or renewal opportunities. Effective communication and multitasking are essential, as you'll be managing multiple client accounts and projects simultaneously. This dynamic environment offers a great balance of technical problem-solving and relationship management.

What are the key skills and qualifications needed to thrive in the technical customer success manager position, and why are they important?

To thrive as a Technical Customer Success Manager, you need a strong background in account management, technical troubleshooting, and customer relationship management, often supported by experience in SaaS or IT environments and a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and relevant certifications (e.g., Salesforce, ITIL, or technical support certificates) are highly valuable. Exceptional communication, proactive problem-solving, and strong organizational skills set top candidates apart. These competencies are crucial for driving customer satisfaction, ensuring smooth onboarding and support, and successfully bridging the gap between technical teams and clients.

What job categories do people searching Technical Customer Success Manager jobs in Rutherford, NJ look for? The top searched job categories for Technical Customer Success Manager jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Technical Customer Success Manager jobs? Cities near Rutherford, NJ with the most Technical Customer Success Manager job openings:
Technical Customer Success Manager jobs near you

Technical Customer Success Manager

Dreamdata

Manhattan, NY • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision

Re-posted 12 days ago

Job description

About Dreamdata:
Dreamdata is the industry leader in B2B marketing attribution and revenue optimization. We're on a mission to help B2B marketing leaders finally connect their efforts directly to real revenue - solving a complex problem that has plagued the industry for years.
Founded in 2019 by ex-Trustpilot (TRST:LSE) product and engineering leaders, Dreamdata was born from a real-world need, building the platform they always wished they'd had.
We have achieved strong product-market fit and have driven triple-digit YoY growth. This momentum is now backed by a recent $55MM Series B funding round that's fueling our continued global scale-up.
The Opportunity
As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. This position is perfect for individuals passionate about CS and data-driven results, offering the opportunity to help companies solve their most challenging problems around revenue and marketing attribution. You will become an expert on the Dreamdata platform and its integrations, supporting both existing customers and the sales team during pre-sales. If you're excited about this opportunity, you might be the CSM we are looking for!
This is initially a non-commercial role focused on being a day-to-day contact and strategic advisor, driving adoption and usage, and involves technical acumen as well as marketing expertise.
Requirements
Ideal candidates will have:
  • 5+ years of experience as a CSM within B2B SaaS, preferably MarTech or Big Data
  • A proven track record of driving results for your customers and your company
  • A strategic approach to customer management, with strong business acumen
  • Ability to navigate complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth.
  • Entrepreneurial mindset. You will have to wear many hats, all while operating independently
  • SQL, JavaScript, and/or Website Script Tracking skills would be a significant advantage.
  • This is a hybrid role, in office at our Manhattan location (near MSG) Tuesday, Wednesday and Thursday each week. No exceptions for a full-time remote environment.

Benefits
  • Base Salary of $110,000-$130,000 with Customer Retention Bonus up to $30,000+
  • Health/Dental/Vision Insurance 100% Covered
  • Equity

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