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Technical Communications Manager Jobs in Nebraska

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

Manage complex technical issues and escalations, ensuring timely resolution and clear communication. * Facilitate major incident response, including root cause analysis and post-incident reviews.

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

Manage complex technical issues and escalations, ensuring timely resolution and clear communication. * Facilitate major incident response, including root cause analysis and post-incident reviews.

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

Manage complex technical issues and escalations, ensuring timely resolution and clear communication. * Facilitate major incident response, including root cause analysis and post-incident reviews.

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

Manage complex technical issues and escalations, ensuring timely resolution and clear communication. * Facilitate major incident response, including root cause analysis and post-incident reviews.

Apex Systems

Senior Technical Program Manager

Omaha, NE · On-site

Job#: 3047683 Senior Technical Program Manager Location: Remote (Anywhere in the U.S.) or hybrid in ... Exceptional communication, presentation, and stakeholder management skills. * Proven ability to ...

Relativity

Senior Technical Account Manager

Omaha, NE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Strongwritten and verbal communication skills * Ability to work efficiently under pressure, drive ...

Apex Systems

Senior Technical Program Manager

Omaha, NE · On-site

$100 - $125/hr

Senior Technical Program Manager Location: Remote (Anywhere in the U.S.) or hybrid in Omaha, NE ... Exceptional communication, presentation, and stakeholder management skills. * Proven ability to ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

Has executive-level communication and presentation skills * Has independent judgment in ... Technical Account Management Salary Range: $63,899.00 - $95,151.00 The pay listed in this posting ...

Staffingine LLC

Technical BA

Omaha, NE · On-site

The role involves translating business needs into technical specifications, managing API-related ... Document and communicate process flows, sequence diagrams, and data mapping across services.

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Showing results 21-40

All JobsTechnical Communications JobsTechnical Communications Manager JobsTechnical Communications Manager Jobs in Nebraska

Technical Communications Manager information

See Nebraska salary details

$48.6K

$145.2K

$184.5K

How much do technical communications manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical communications manager in Nebraska is $145,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,100.00 and $172,600.00 per year, depending on experience, location, and employer.

What does a technical communications manager do?

A Technical Communications Manager oversees the creation and delivery of technical documents, manuals, and other communication materials that explain complex information in a clear and accessible way. They manage teams of technical writers, editors, and content developers, ensuring that all documentation meets quality standards and aligns with organizational goals. Additionally, they collaborate with engineers, product managers, and other stakeholders to gather information and ensure accuracy. Their role is crucial in helping users and employees understand technical products, systems, or services.

What are the key skills and qualifications needed to thrive as a technical communications manager?

To thrive as a Technical Communications Manager, you need expertise in technical writing, project management, and a solid understanding of the relevant industry, usually backed by a degree in communications, English, or a related field. Familiarity with documentation tools like MadCap Flare, Adobe FrameMaker, and content management systems, as well as certifications such as CPTC, is highly valuable. Exceptional leadership, collaboration, and interpersonal skills set top performers apart by enabling them to manage teams and bridge gaps between technical and non-technical stakeholders. These skills and qualities are crucial for producing clear, accurate documentation and ensuring consistent messaging across complex technical projects.

How does a technical communications manager typically collaborate with engineering and product teams?

Technical Communications Managers work closely with engineering and product teams to gather accurate technical information and ensure documentation aligns with product releases. They often attend cross-functional meetings, translate complex technical concepts into user-friendly content, and coordinate review cycles with subject matter experts. Building strong relationships with these teams is key to creating clear, timely, and effective documentation. This collaboration also helps Technical Communications Managers anticipate upcoming changes and proactively update resources for end-users.

What is the difference between Technical Communications Manager vs Technical Writer?

AspectTechnical Communications ManagerTechnical Writer
CredentialsBachelor's degree in Communications, Technical Writing, or related field; often with project management experienceBachelor's degree in English, Communications, or related field; certifications like STC are common
Work EnvironmentLeads teams, manages communication projects, collaborates with multiple departmentsCreates technical documents, manuals, and guides independently or in small teams
Industry UsageUsed across tech, manufacturing, and engineering companies for overseeing documentation teamsCommonly employed in software, engineering, and technical fields for producing documentation

The Technical Communications Manager oversees documentation teams and manages communication projects, while the Technical Writer focuses on creating technical content. Both roles require strong writing skills and technical knowledge, but the manager has additional responsibilities in leadership and project management.

What are popular job titles related to Technical Communications Manager jobs in Nebraska?

For Technical Communications Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Technical Communications Manager jobs in Nebraska look for?

The top searched job categories for Technical Communications Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Technical Communications Manager jobs?

Cities in Nebraska with the most Technical Communications Manager job openings:

Technical Communications Manager jobs near you
Infographic showing various Technical Communications Manager job openings in Nebraska as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $145,198 per year, or $69.8 per hour.

Sr Technical Account Manager

ACI Worldwide

Omaha, NE • On-site

Full-time

Re-posted 7 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19696)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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