Technical Communications Manager Jobs in Kansas (NOW HIRING)

Position Summary

The Discipline Technical Manager is responsible for coordinating and managing the execution of quality and efficiency strategies and policies related to engineering work within their discipline and across the organization.   

Essential Job Functions & Accountabilities

Quality & Improvement

• Teams with Discipline Technical Directors to develop and align discipline-specific engineering approaches and quality strategies across the organization.
• Proactively monitors technical quality within the discipline, responding appropriately to areas of concern or opportunities for improvement.
• Provides feedback to inform technical strategies of the discipline.
• Manages quality-assurance tools, processes and databases; ensures judicious application of these resources.
• Provides quality control for projects.
• Tracks and reports on progress toward annual goals and priorities of their technical discipline.
• Serves as a technical resource/expert within the discipline.
• Other duties as assigned.

Training & Mentoring

• Oversees technical training and mentoring needs of the discipline and provides ongoing mentoring to production teams within the discipline and across sectors.
• Identifies, delegates and executes process improvement strategies and tasks.
• Manages vendor relations and coordinates training presentations.
• Partners with sector technical leaders to align and maximize training efforts based on common needs.
• Participates in interviewing to evaluate technical proficiency of potential talent for the discipline.

Core Competencies

Communication

• Keeps others well informed and prioritizes audiences, accuracy, and timeliness.
• Facilitates an efficient, consistent workflow and exchange of information.
• Adjusts communication based on needs and make-up of audience.

Integrity

• Leads by example, challenges assumptions, and creates candid feedback loops.
• Aligns personal actions and words, extends and receives trust, and upholds commitments.
• Maintains the confidence of clients and colleagues, especially when handling sensitive information.

Quality Orientation

• Creates a sense of urgency to tackle problems and rewards responsiveness.
• Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results.
• Holds others accountable for doing their best work.

Teamwork/Inclusion

• Promotes a culture of collaboration across roles and teams.
• Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict.
• Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.

Continuous Learning

• Pursues challenging assignments and new knowledge.
• Encourages experimentation when faced with new challenges.
• Examines mistakes, clarifies lessons learned, and applies to future work.

Functional/Technical Expertise

• Leverages area of expertise to contribute to team and company goals.
• Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
• Maintains knowledge, skills, and abilities relevant to success throughout job functions.

Leadership

INSPIRES THE ORGANIZATION

• Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership.
• Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed.

FOCUSES ON CLIENT EXPERIENCE

• Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction.
• Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results.

DEVELOPS THE STRENGTHS OF OTHERS

• Demonstrates empathy and builds strong relationships with colleagues.
• Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues.

DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION

• Expects and drives high-quality results and welcomes innovative strategies, especially in times of change.
• Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners.

Required Education, Experience, Licenses & Technical Competencies

• Bachelor’s degree in any engineering, construction management, science, or technology preferred. Years of relevant experience will be considered in lieu of requisite education. 
• Eight or greater years of relevant experience required.
• A minimum of two years leadership/management experience preferred.
• Comprehensive knowledge in discipline of expertise and track record of technical excellence in such field.
• History of contributing to technically sound teams, as well as ability to motivate and coach others.
• Knowledge and understanding of the current technical needs of the industry and proven track record of quality monitoring, maintenance and improvement.
• Demonstrated ability to mobilize organizational technical strategies through project execution.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Other Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to read, write and communicate in English.