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Technical Assistant Jobs in Atlanta, GA (NOW HIRING)

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Technical Assistant information

See Atlanta, GA salary details

$18.3K

$42.6K

$73.6K

How much do technical assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical assistant in Atlanta, GA is $42,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $42,300.00 per year, depending on experience, location, and employer.

What do you need to be a technical assistant?

To become a technical assistant, candidates typically need a high school diploma or equivalent, along with technical skills related to the specific field, such as familiarity with software, hardware, or troubleshooting. Relevant certifications or training in areas like information technology or engineering can be beneficial. Strong communication skills and the ability to work in a team are also important for success in this role.

What is the difference between Technical Assistant vs Laboratory Technician?

AspectTechnical AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffices, research facilities, technical support settingsLaboratories, research centers, healthcare facilities
Employer & Industry UsageTech companies, research institutions, manufacturingHospitals, research labs, pharmaceutical companies
Common Search & Comparison IntentUnderstanding roles, qualifications, job dutiesLaboratory work, technical support, scientific procedures

While both roles support technical and scientific functions, a Technical Assistant typically provides broader technical support across various industries, whereas a Laboratory Technician specializes in conducting experiments and tests within laboratory settings. The roles often overlap in credentials and work environment, but their specific duties and industry focus differ.

What are some common challenges technical assistants face when supporting multiple departments, and how can they be managed?

Technical Assistants often work with several departments, which can lead to competing priorities and tight deadlines. Managing these challenges requires effective communication, strong organizational skills, and the ability to quickly adapt to shifting needs. Setting clear expectations with each department and regularly updating task lists can help ensure nothing falls through the cracks. Collaborating closely with team leads and proactively seeking feedback can also make it easier to balance workload and deliver quality support across functions.

What is a technical assistant?

A technical assistant provides technical and administrative support to a company. In this career, you can work in a variety of industries, including healthcare, education, banking, computer science, or manufacturing. Your job duties vary based on industry, but they may involve providing technical support to company employees or their customers. Regarding your administrative duties, you may complete data entry or organize company files. You must be detail-oriented and have excellent IT and organizational skills. Minimum qualifications include a high school diploma, but a bachelor’s degree and proven experience are helpful.

What are the key skills and qualifications needed to thrive as a technical assistant, and why are they important?

To thrive as a Technical Assistant, you need a solid understanding of technical processes, problem-solving skills, and often a relevant associate’s degree or certification in your field. Familiarity with industry-specific software, tools, and data management systems is typically required. Strong organizational abilities, attention to detail, and effective communication skills help you stand out in this role. These competencies are crucial for ensuring efficient support, accurate documentation, and smooth technical operations within an organization.
More about Technical Assistant jobs
What are the most commonly searched types of Technical jobs in Atlanta, GA? The most popular types of Technical jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Technical Assistant jobs? Cities near Atlanta, GA with the most Technical Assistant job openings:
Technical Assistant jobs near you
Infographic showing various Technical Assistant job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $42,569 per year, or $20.5 per hour.

Specialty Technical Assistant/Jr. Underwriting Assistant

Westfield

Alpharetta, GA • On-site

$35K - $41K/yr

Full-time

Re-posted 5 days ago

Westfield Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

70th of 304 rated insurance

Job description

Experienced Technical Assistant/Jr. Underwriting Assistant supporting Westfield Specialty Insurance's growing E&S Casualty Team.

  • Bachelor's degree or relevant work experience required.

  • Proficient in MS Office, with exceptional skills in Microsoft Excel. ImageRight experience a plus.

  • Ability to work onsite in our Alpharetta Office 4 days per week.  (1 day work from home)

  • Review and analyze incoming transactions and related information for completeness accuracy and quality.

  • Excess Casualty new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner.

  • Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes/enhancements.

  • Manage underwriting relationships with timely responses relative to service inquiries.

  • Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions.

  • Compliance with state rules and regulations relative to cancellations and reinstatements.

  • Gathering and analyze underwriting information including experience reports, final audits, loss control reports, financial reports, loss runs, MVRs, and FEINs.

  • Ability to manage internal report updates based on manager discretion.

  • Participates in peer review and quality control for team(s) as needed.

  • Special projects, including participation of Home Office projects, as needed.

Knowledge, Skills & Competencies

  • Understanding of the Excess Casualty Product.

  • Strong desk management, written and verbal communication skills.

  • Strong comfort level with developing rapport with business partners, underwriters, agents and co-workers by phone, email or in person.

  • Ability to prioritize competing demands and requests to complete work within required time constraints with a high volume of work.

  • Demonstrate strong analytical skills and mathematical aptitude.

  • Proficiency in using online reference manuals and multiple electronic systems.

  • The ability to work in a team environment and handle multiple deadlines with ease.

  • Self-starter that is energized by independent learning and research.

  • Review and provide feedback on quality review of other team members to management based on required checklist.

What Westfield Insurance employees say

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