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Technical Assistance Engineer Jobs (NOW HIRING)

GROB-WERKE GmbH & Co. KG

... providing technical assistance to customers both remotely and if needed on-site. Strong ... Collaborate with engineering, manufacturing, and service teams to resolve complex technical issues.

Axis Communications

NY · On-site

Technical Services Engineer## **Axis, a leading technology company, is pleased to announce an ... Deliver comprehensive technical assistance to our partners and customers across the Northern ...

Catalyx

Technical Service Engineer

Newtown, PA

Provide emergency field support and technical assistance to customers. Document service activities ... Collaborate with engineering, project management, and customer teams to ensure successful project ...

Catalyx

Technical Service Engineer

Newtown, PA

$70K - $85K/yr

Provide emergency field support and technical assistance to customers. * Document service ... Collaborate with engineering, project management, and customer teams to ensure successful project ...

Amentum

Project Support Engineer

Norfolk, VA · On-site

... technical assistance, engineering, repair, assessment, and modernization work accomplished on assigned ships. The position will be located at MARMC, Naval Station Norfolk, VA. Some of the services ...

Pae

Project Support Engineer

Norfolk, VA · On-site

... technical assistance, engineering, repair, assessment, and modernization work accomplished on assigned ships. The position will be located at MARMC, Naval Station Norfolk, VA. Some of the services ...

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Technical Assistance Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do technical assistance engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for technical assistance engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Assistance Engineer vs Technical Support Specialist?

AspectTechnical Assistance EngineerTechnical Support Specialist
Required CredentialsBachelor's in Engineering, IT, or related field; certifications like CompTIA or Cisco often preferredHigh school diploma or associate degree; certifications like CompTIA A+ beneficial
Work EnvironmentTypically in technical or engineering teams, providing advanced support and solutionsCustomer service centers, help desks, or remote support roles
Employer & Industry UsageTech companies, manufacturing, IT servicesIT companies, telecom, consumer electronics
Common Search & Comparison IntentUnderstanding technical problem-solving roles, career pathsBasic troubleshooting, customer support roles

In summary, Technical Assistance Engineers focus on providing advanced technical support, often requiring engineering knowledge and certifications, while Technical Support Specialists handle more general customer support and troubleshooting. Both roles are essential in tech industries but differ in complexity and scope.

What is a technical assistance engineer?

A technical assistance engineer provides technical support and troubleshooting for products or systems, often assisting customers or internal teams. They typically have strong problem-solving skills, technical knowledge, and may use tools like remote support software or diagnostic equipment to resolve issues efficiently.

What cities are hiring for Technical Assistance Engineer jobs?

Cities with the most Technical Assistance Engineer job openings:

What are popular job titles related to Technical Assistance Engineer jobs?

For Technical Assistance Engineer jobs, the most frequently searched job titles are:

Technical Assistance Engineer jobs near you
Infographic showing various Technical Assistance Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Services Engineer

Harleyville, SC • On-site

QUIKRETE Companies
Construction Materials Wholesalers • 10K+ employees
Learn more about QUIKRETE Companiesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Quikrete rating

7.2

Company rating: 7.2 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

348th of 547 rated manufacturers

Job description

We are looking for a Technical Services Engineer to join our team. The Technical Service Engineer provides technical assistance to customers and maintains communication between both the plant production quality teams and sales teams within the Cement Segment. The role provides assistance to customers with cement, cementitious, concrete, and mortar issues. Establishes and maintains contact with production and industry associations, the architectural/engineering community, and the relevant specifying committees. Note: Position involves travel as needed to meet with customers, attend business unit and district meetings, and attend industry events. This position supports a good standing in the community, sustainable operations, and adheres to and upholds all company policies, safety standards and federal / state regulations.
Why apply?
  • Competitive wages.
  • Opportunities for overtime.
  • Company provided benefits: Medical, Dental, Vision, disability, Company paid life and disability benefits, paid vacation, and 401K.

About the Role
Responsibilities:
  • Provide proactive consultation to cement commercial group customers in the areas of product performance, best practices, technical information research, troubleshooting, and technical training.
  • Act as liaison between sales and production on plant quality teams.
  • Ability to understand the technical aspects of a customer's products, systems, and applications.
  • Coordinate and facilitate competitive analyses for establishment and review of internal quality objectives.
  • Provide internal technical training and education to the cement commercial sales force, the cement and/or masonry customer base and industry personnel.
  • Active involvement in technical organizations such as the American Concrete Institute (ACI) and ASTM, as well as various ready-mix concrete and precast/prestress organizations with emphasis at the local or regional level.
  • Proactively participate in promotion efforts relating to cement based and related products in coordination with Sales team.
  • Provide technical assistance to any cement account that requires support for issues relating to concrete with cement.
  • Assist with resolution of customer product issues and maintains internal company records.
  • Acts as a technical liaison as required with Regional Technical Directors, Concrete Labs, Sales, and Manufacturing facilities
  • Keeps up to date on product performance of internal products verses competitive products
  • Assist with plant and terminal internal audits and improvements
  • Participates in resolution of long-term product development and product issues.
  • Interacts with architects, engineers and specifying agencies to promote and specify company products
  • Develops relationships with DOTs and other specifiers
  • Provides regular correspondence on product performance and customers results
  • Identification and incorporation of service and product improvement opportunities
  • Oversees timely concrete testing program and sample management policy
  • Rapid identification of product changes to Sales and Marketing
  • Solid understanding of customer needs and operations leveraging Performance Innovations, and delivering customer solutions
  • Continuous improvement of market and industry knowledge

About You
We Require:
  • 5-10 years of experience in the construction industry, ideally cement or concrete materials.
  • Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries is preferred.
  • Technical knowledge of concrete and other building materials with a clear understanding of industry standards and codes.
  • Proven incident and problem solving (troubleshooting) skills with an emphasis on timely resolution.
  • Excellent project management & problem-solving abilities and attention to detail are required.
  • Excellent analytical skills, with the ability to use data to develop insights and actions, are required.
  • Ability to follow established process and procedures and ability to multi-task and prioritize multiple projects at a time
  • Interpersonal skills including building relationships, developing trust, and resolving conflict.
  • Ability to communicate effectively both verbally and in writing is required.
  • Presentation skills with the ability to communicate with leadership teams are preferred.
  • Ability to travel with minimal notice; travel requirement approximately 40%.

About Us
Each day brings new challenges, and we make sure you are prepared for it all. Our dedication to continual improvement and hands-on training ensures you are ready for the many new experiences and challenges that you will face.
We offer:
  • A friendly and team-oriented work environment, with a supportive management team.
  • Hands-on training for our employees and opportunities for advancement.
  • A company dedicated to continuous improvement.

Ready to Apply?
  • The process is simple. Click on the "apply" button to get started. Good luck!

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