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Technical Account Manager Jobs in San Ramon, CA (NOW HIRING)

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Chooch

Technical Account Manager

San Mateo, CA · Remote

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Varonis

Technical Account Manager

San Francisco, CA · Remote

$160K - $185K/yr

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Chooch

Technical Account Manager

San Mateo, CA · On-site

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

DepthFirst

Technical Account Manager

San Francisco, CA · On-site

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

DepthFirst

Technical Account Manager

San Francisco, CA · On-site

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

Socket.dev

Technical Account Manager

San Francisco, CA · On-site

As a Technical Account Manager, you'll own the technical customer relationship throughout the post-sales journey, serving as a trusted advisor from onboarding and implementation through adoption and ...

Cartesia

Technical Account Manager

San Francisco, CA · On-site

$220K - $280K/yr

About the Role We're looking to hire a Technical Account Manager to own the enterprise customer technical relationship from signed contract through production and beyond. As a key member of our early ...

Bland

Technical Account Manager

San Francisco, CA · On-site

$120K - $180K/yr

That's the founding Technical Account Manager: the person who owns outcomes, commands the customer relationship, and turns our product into an undeniable business impact at speed. What you'll do

Ambient AI

Technical Account Manager

Redwood City, CA · On-site

$150K - $165K/yr

Technical Account Managers at Ambient own the customer success journey from signed contract through full operational adoption for some of the world's largest enterprises. This is a true hybrid role ...

Lambda

Technical Account Manager

San Francisco, CA · On-site

$231K - $342K/yr

The Technical Account Manager owns the technical health of the post-sales relationship for Lambda's public cloud accounts, spanning AI-native startups, Enterprises, and Fortune 500 companies. Where ...

Lambda Inc.

Technical Account Manager

San Francisco, CA · On-site

The Technical Account Manager owns the technical health of the post-sales relationship for Lambda's public cloud accounts, spanning AI-native startups, Enterprises, and Fortune 500 companies. Where ...

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Technical Account Manager information

See San Ramon, CA salary details

$44.7K

$96.6K

$188.9K

How much do technical account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for technical account manager in San Ramon, CA is $96,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $112,300.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What job categories do people searching Technical Account Manager jobs in San Ramon, CA look for?

The top searched job categories for Technical Account Manager jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Technical Account Manager jobs?

Cities near San Ramon, CA with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $96,582 per year, or $46.4 per hour.

Technical Account Manager

San Mateo, CA • On-site

Chooch
51 - 200 employees
Learn more about Choochexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

We are looking for a Technical Account Manager to join our team at Chooch, a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully deploy, manage, and grow their use of Chooch's AI Vision platform.
The Technical Account Manager will serve as a key link between our customers and internal teams, helping drive customer projects forward while ensuring a high level of responsiveness, organization, and technical coordination. This role combines project management, customer communication, and support ticket ownership. You will work closely with customers across industries such as healthcare, manufacturing, retail, and public sector, helping them navigate onboarding, implementation, ongoing support, and long-term success with Chooch's solutions.
This role requires someone who is highly organized, customer-focused, technically fluent, and comfortable managing multiple priorities at once. The ideal candidate can communicate clearly with both technical and non-technical stakeholders, keep projects on track, coordinate across internal teams, and ensure customer issues are addressed efficiently and professionally.
Requirements
Experience in technical account management, project management, enterprise SaaS, AI, machine learning, or computer vision
Strong customer-facing communication skills with the ability to manage both technical and non-technical conversations
Experience managing customer implementations, timelines, deliverables, and follow-up actions
Familiarity with support ticket workflows and tools such as Jira, Zendesk, Freshdesk, or similar systems
Ability to gather technical details from customers and translate them into actionable internal tasks
Strong organizational skills and attention to detail
Ability to work independently and cross-functionally in a fast-paced remote environment
Comfort coordinating between customers, solutions engineering, product, and engineering teams
Strong problem-solving and troubleshooting mindset
Familiarity with APIs, cloud platforms, deployment workflows, or technical software implementations
Experience supporting enterprise customers in industries such as healthcare, manufacturing, retail, or security
Understanding of customer onboarding, escalation management, and post-deployment support processes
Experience working with globally distributed teams and customers
Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent practical experience
Customer Relationship Management
  • Serve as a primary point of contact for assigned Chooch customers during onboarding, deployment, and ongoing account support
  • Build trusted relationships with customer stakeholders and maintain clear, professional communication throughout the customer lifecycle
  • Lead regular customer meetings, project updates, follow-ups, and status reviews
  • Understand customer goals, deployment requirements, and business priorities, and ensure alignment with internal teams
  • Help customers navigate questions related to platform usage, implementation progress, and issue resolution
Project Management
  • Manage customer-facing projects from kickoff through launch and post-deployment follow-up
  • Track project plans, milestones, timelines, deliverables, dependencies, and risks
  • Coordinate with internal teams including solutions engineering, machine learning, product, and support
  • Ensure action items are documented, assigned, and completed on time
  • Proactively identify project risks, delays, or blockers and help drive resolution
  • Maintain visibility across multiple customer accounts and internal workstreams simultaneously
Support Ticket Ownership
  • Oversee support tickets and customer-reported issues for assigned accounts
  • Help triage incoming requests, gather relevant technical and business context, and route issues appropriately
  • Track customer issues from intake through resolution, ensuring timely updates and strong follow-through
  • Coordinate escalations with engineering and product teams when needed
  • Help identify recurring support themes, product pain points, and process gaps to improve customer experience over time
  • Ensure customers feel informed, supported, and confident when issues arise
Cross-Functional Collaboration
  • Work closely with Chooch's internal teams to align customer needs with technical execution
  • Translate customer feedback into meaningful insights for product, engineering, and solutions teams
  • Support internal process improvement by helping refine project workflows, escalation paths, and customer communication practices
  • Contribute to a high-quality customer experience that supports retention, adoption, and long-term account growth

Qualifications
  • Experience in technical account management, customer success, project management, technical support, or solutions delivery
  • Strong written and verbal communication skills
  • Experience managing customer projects, timelines, and deliverables
  • Familiarity with support ticketing systems such as Jira, Airtable, Zendesk, or similar tools
  • Strong problem-solving and troubleshooting skills
  • Ability to work independently and as part of a team
  • Strong organizational and interpersonal skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent experience

Benefits
Chooch offers extensive benefits including health, dental, vision insurance, 401K with 3% match, extensive PTO, and life insurance policies included.

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