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Technical Account Manager Managed Services Jobs

Nokia

Technical Account Manager

Coppell, TX · On-site

Comprises selling of products, services and solutions, and building and maintaining relationships with customers and potential customers. Contains management of customers, partners, and accounts ...

Axon

Sr Software Technical Account Manager

Boston, MA · Remote

Coordinate resolution efforts across Support, Product, Engineering, Professional Services ... Technical Account Management, Customer Success Engineering, field deployment, solutions delivery ...

Bear Robotics

Technical Account Manager I

Dallas, TX · On-site

$79K - $113K/yr

This Technical Account Manager / Technical Project Manager (TAM/TPM) owns the end-to-end execution of unmanned forklifts, acting as the key technical and project liaison between our Korea-based ...

ISHE

$80 - $100/hr

... Services teams * Manage escalations and ensure timely resolution of customer-impacting issues ... Experience in technical account management, customer-facing technical delivery, deployment support ...

Socket.dev

Technical Account Manager Lead, AMER

Boston, MA · On-site

$130K - $150K/yr

Oversee the day-to-day operations of the AMER Technical Account Management team, ensuring high-quality service delivery and client satisfaction * Transition the team toward a proactive model by ...

Pinwheel

Technical Account Manager (CSM)

New York, NY · On-site

$110K - $135K/yr

Deliver superior, proactive customer success services to Pinwheel customers What qualifications are we looking for? * 2-4 years of experience in a Customer Success or Technical Account Manager role

Yokohama Tire Corporation

Summary The Senior Technical Account Manager-OE serves as the main technical liaison with vehicle manufacturers and facilitates coordination between the customer, the tire development team, and ...

ScaleOps

Technical Account Manager - US

They are seeking a Technical Account Manager to work closely with customers, providing technical support and serving as a trusted advisor while collaborating with sales, product, and engineering ...

Altana

Technical Account Manager, Logistics

New York, NY · On-site

$125K - $150K/yr

Manage strategic accounts across the world's largest logistics service providers, driving ... technical and commercial audiences. This role is currently based in Brooklyn, NY, USA until a ...

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Technical Account Manager Managed Services information

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$40K

$86.4K

$169K

How much do technical account manager managed services jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical account manager managed services in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Technical Account Manager Managed Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Technical Account Manager - MSP

Wilmington, NC • On-site

CW IT SUPPORT INC
See more jobs at CW IT SUPPORT INCexternal

$74K/yr

Full-time

Re-posted 2 days ago

Job description

Technical Account Manager

Job Purpose:  The purpose of this role is to manage approximately 90 of our smallest clients, with monthly recurring revenue of about $1,500 or less.  Managing an account involves a few key outcomes:

  1. Client Retention and Attention - working to resolve any issues or frustrations they might have through regular client check-in calls (you would work with management / technical support teams to fix the issues, you would not be the one fixing technical problems directly). 
  2. Client MRR Growth - Making appropriate recommendations so that the client's monthly spend increases approximately 20% annually due to new products or services they purchase through CW IT Support that have a recurring component, such as additional cyber security, new users / device licenses, M365 products, etc. 
  3. Project Sales / One-time Revenue Sales - Creating, presenting, and closing proposals for projects that would benefit the client, such as network upgrades, phone systems, M365 migrations, computer replacements, etc.

Position Metrics / KPIs:

  1. Key Activities
    1. # of client check-in calls or visits
    2. # of TBRs Performed (Technology Business Reviews)
    3. # of Proposals Delivered
  2. Key Results
    1. # of Proposals Won
    2. One-time Revenue Sold
    3. Monthly Recurring Revenue Sold (upticks)
    4. Total MRR under Management

Key Competencies:

  • Customer Service and Communication Skills, in person, over video, and on the phone.  First and foremost, this is a customer service position with client retention as the number 1 goal.
  • Technical Knowledge:
    • M365 Technologies in terms of features, benefits, how it works
    • Microsoft Azure Fundamentals
    • Intune / Endpoint Management Fundamentals
    • Microsoft Windows 10 / 11 Fundamentals
    • VoIP Technology Fundamentals
    • Competency in using Word, Excel, PowerPoint
    • Typing of 50+ WPM
    • Networking Fundamentals
      • Firewalls / Routers, Switches, Cabling, Network Rack Setups, WiFi Technology
  • Sales Ability
    • Estimating / Quoting Experience
    • Presentation / Closing Experience (with existing clients)
    • Prior Account Management Experience

Compensation:  $50,000 base salary + bonuses + profit sharing + benefits.  Total comp expected to be $60,000+

Bonus Structure:  Bonuses are based your personal contribution of OTR sales (one time revenue) as well as for overall MRR growth (retention, new client MRR / upticks) of existing accounts you manage. 

Project Revenue Bonus on Personal Sales:

$50,000 per quarter - $0 Bonus (QUOTA)

$60,000+ per quarter - $1,000 Bonus

$75,000+ per quarter - $2,000 Bonus

$90,000+ per quarter - $3,000 Bonus

MRR Bonus (based upon MRR growth for accounts you manage):

$2,000 per quarter QUOTA = no bonus

Red Goal:  $3,000 per quarter = $1,500 Bonus

Yellow Goal:  $4,000 per quarter = $2,000 Bonus

Green Goal:  $5,000 Per quarter = $2,500 Bonus

Bonus Structure would allow for $74,000 annual total comp with estimate profit sharing of $500 per quarter

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