Job Summary : Tech Rage IT is an award-winning technology firm providing Managed IT Services and IT consulting. They are seeking an IT Support Desk Technician to provide technical support and ...
Job Summary : Tech Rage IT is an award-winning technology firm providing Managed IT Services and IT consulting. They are seeking an IT Support Desk Technician to provide technical support and ...
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Tech information
What are tech jobs?
How does a tech professional typically collaborate with other departments within a company?
What are the key skills and qualifications needed to thrive as a tech professional, and why are they important?
What is the difference between Tech vs Software Developer?
| Aspect | Tech | Software Developer |
|---|---|---|
| Required Credentials | Typically a degree in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft are common | Usually a degree in Computer Science, Software Engineering, or related; certifications like Microsoft Certified, AWS Developer are beneficial |
| Work Environment | Often in IT departments, technical support, or network management settings | Primarily in software development teams, coding, testing, and deploying applications |
| Employer & Industry Usage | Used across IT services, telecommunications, and tech companies | Common in software firms, tech startups, and companies with in-house development teams |
While both Tech and Software Developer roles require technical skills and related certifications, Tech generally covers a broader range of IT functions such as network management and technical support. Software Developers focus specifically on coding and creating software applications. The roles often overlap but serve different primary functions within the tech industry.
What are the most commonly searched types of Tech jobs in DeLand, FL?
The most popular types of Tech jobs in DeLand, FL are:
What cities near DeLand, FL are hiring for Tech jobs?
Cities near DeLand, FL with the most Tech job openings:

Full-time
Re-posted 17 days ago
Job description
Tech Rage IT is an award-winning technology firm providing Managed IT Services and IT consulting. They are seeking an IT Support Desk Technician to provide technical support and troubleshooting assistance to end-users, while gaining hands-on experience with various technologies.
Responsibilities:
โข Maintain reliable attendance and punctuality.
โข Receive and triage incoming support requests.
โข Provides first-level telephone, email, remote and onsite support for computers, networking, software, and other technical issues; average 10-20 support tickets per day.
โข Work with third parties and vendors to assist with warranty, support, and/or service issues.
โข Document technical support issues and resolutions.
โข Achieve and maintain a 90% or higher customer satisfaction average score.
โข Maintain proper time tracking and time management discipline to achieve efficiency goals.
โข Continually train and earn certifications to stay up to date on new technologies and processes.
Qualifications:
Required:
โข High School Diploma or equivalent.
โข Minimum 1 years' experience providing stellar customer service by interacting with customers in a professional and courteous manner.
โข Demonstrated interest, education, or hands-on experience in IT/technology field.
โข Understand basic operations of computer hardware, software, and networking.
โข Available 40 hours per week, Monday-Friday - 8am to 5pm with 1 hour lunch.
โข Participation in on-call rotation; ability to work overtime, including nights, weekends and holidays as needed.
โข In-office attendance in Winter Springs, FL.
โข Able and willing to do local travel to Central Florida client sites; reliable transportation, valid driverโs license, and vehicle insurance.
โข Wear company-provided shirt onsite.
โข Successfully pass pre-employment verification checks.
Preferred:
โข 4 year degree in Computing and Information Sciences or Information Technologies field
โข CompTIA IT Foundations and/or A+, Net+, Secure+ or similar certifications
โข Formal Microsoft training
โข Previous I.T support or internship experience (any combination of education and experience that has provided the knowledge, skills, and abilities necessary will be considered.)
Company:
IT Support Services Company Founded in 2015, the company is headquartered in Winter Springs, USA, with a team of 2-10 employees. The company is currently Early Stage.