Reporting to the IT Manager, the Senior Technology Support Analyst provides advanced, high-touch technical support to attorneys, executives, professional staff, and other firm personnel. The role ...
Reporting to the IT Manager, the Senior Technology Support Analyst provides advanced, high-touch technical support to attorneys, executives, professional staff, and other firm personnel. The role ...
Reporting to the IT Manager, the Senior Technology Support Analyst provides advanced, high-touch technical support to attorneys, executives, professional staff, and other firm personnel. The role ...
Reporting to the IT Manager, the Senior Technology Support Analyst provides advanced, high-touch technical support to attorneys, executives, professional staff, and other firm personnel. The role ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
The IT Support/Network Services Specialist will assist our customers in utilizing today's technologies to solve business challenges. We are looking for customer-focused candidates with strong ...
IT Support Services II-Help Desk
Wilmington, DE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
IT Support Services II-Help Desk
Wilmington, DE · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
IT Support Tech I
Voorhees Township, NJ · On-site
$23 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Level I IT Field Support Technician provides front-line technical support and field service to Axia Women's Health care centers across their designated region. This role is responsible for ...
IT Support Tech I
Voorhees Township, NJ · On-site
$23 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Level I IT Field Support Technician provides front-line technical support and field service to Axia Women's Health care centers across their designated region. This role is responsible for ...
IT Support Tech I
Voorhees, NJ · On-site
$21.75 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Level I IT Field Support Technician provides front-line technical support and field service to Axia Women's Health care centers across their designated region. This role is responsible for ...
IT Support Tech I
Voorhees, NJ · On-site
$21.75 - $30/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Level I IT Field Support Technician provides front-line technical support and field service to Axia Women's Health care centers across their designated region. This role is responsible for ...
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
PTO
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
Quick apply
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
PTO
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
PTO
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
Quick apply
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
PTO
IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering exceptional ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
New Castle, DE · On-site
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support I
$21 - $24/hr
THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering ...
Quick apply
IT Support Technician II MSP
Cherry Hill, NJ · On-site
$55K - $65K/yr
Medical
Dental
Vision
Retirement
PTO
Paid time off IT Support Technician II (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time About Waytek MSP Waytek MSP is a growing Managed Service Provider dedicated to delivering ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
IT Support Specialist
Medical
Dental
Vision
Retirement
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Tech Support information
See Pitman, NJ salary details
$25.7K - $29.1K
0% of jobs
$29.1K - $32.5K
3% of jobs
$35.8K is the 25th percentile. Wages below this are outliers.
$32.5K - $35.9K
22% of jobs
The median wage is $37.8K / yr.
$35.9K - $39.2K
43% of jobs
$39.2K - $42.6K
6% of jobs
$42.8K is the 75th percentile. Wages above this are outliers.
$42.6K - $46K
6% of jobs
$46K - $49.4K
6% of jobs
$49.4K - $52.8K
5% of jobs
$52.8K - $56.1K
3% of jobs
$56.1K - $59.5K
3% of jobs
$59.5K - $62.9K
1% of jobs
$25.7K
$41.4K
$62.9K
How much do tech support jobs pay per year?
What is a tech support specialist?
What are the qualifications to get a job in tech support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?
What are some common challenges faced by tech support professionals and how can they be managed?
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
What is entry level tech support?
What is the job of a tech support?
What skills do I need for tech support?
What cities near Pitman, NJ are hiring for Tech Support jobs?
Cities near Pitman, NJ with the most Tech Support job openings:

Full-time
Posted 24 days ago
Job description
Reporting to the IT Manager, the Senior Technology Support Analyst provides advanced, high-touch technical support to attorneys, executives, professional staff, and other firm personnel. The role combines strong troubleshooting skills with independent ownership, sound judgment, and consistent follow-through. This position serves as a senior technical resource for the support team and is expected to resolve complex issues, coordinate across IT groups, mentor colleagues, and ensure work is carried through to completion.
This position will reside in the Philadelphia office and will work a daily schedule of 9:00 am - 5:30 pm ET.
Responsibilities Include:
- Provide advanced support for Windows 11 devices, Microsoft 365 applications, iManage, remote access, printing, peripherals, and firm-standard business applications.
- Troubleshoot modern identity and access issues involving multifactor authentication, Microsoft Authenticator, Windows Hello for Business, and related tools.
- Support endpoint provisioning, configuration, encryption, patching, and lifecycle activities using tools such as Microsoft Intune, Windows Autopilot, BitLocker, and related device-management platforms.
- Provide advanced support for iOS and Android devices, mobile application access, enrollment, compliance, authentication, and secure connectivity.
- Support Zscaler and other secure access technologies, including troubleshooting connectivity, authentication, policy, and remote-user issues.
- Take full ownership of incidents and service requests from initial contact through resolution, including timely communication, documentation, escalation, and follow-up.
- Maintain strong ServiceNow ticket discipline, including accurate categorization, detailed work notes, clear resolution documentation, and proactive review of aging or stalled tickets.
- Provide calm, responsive support during urgent and high-pressure situations involving attorneys, executives, clients, and critical business activities.
- Support new-hire onboarding, device readiness, account access, application setup, and first-day technical support.
- Assist with conference-room technology, Microsoft Teams Rooms, audiovisual equipment, and meeting support when needed.
- Analyze recurring issues, identify root causes, recommend process improvements, and contribute to knowledge articles and support documentation.
- Serve as a senior technical resource for the team by mentoring analysts, sharing knowledge, reviewing difficult issues, and helping improve support consistency.
- Coordinate effectively with infrastructure, identity and access management, security, applications, mobility, networking, and other IT teams.
- Participate in testing, pilots, deployments, upgrades, and other technology initiatives affecting the user environment.
Experience and qualifications:
- Several years of progressively responsible experience providing enterprise desktop, endpoint, mobility, or technical support in a professional services environment.
- Strong working knowledge of Windows 11, Microsoft 365, Microsoft Teams, endpoint hardware, mobile devices, and remote-access technologies.
- Demonstrated experience troubleshooting identity, authentication, endpoint management, and device-compliance issues.
- Ability to diagnose complex problems independently, identify the appropriate next steps, and drive issues to resolution without constant direction.
- Excellent customer-service, communication, prioritization, and organizational skills.
- Ability to remain professional and effective under pressure while managing multiple priorities and time-sensitive requests.
- Strong documentation habits and experience working within an IT service-management or ticketing platform such as ServiceNow.
- Ability to work collaboratively across teams while maintaining personal accountability for assigned work.
- Availability to provide on-site support and adjusted-hours coverage when business needs require it.
Preferred qualifications:
- Experience supporting attorneys, executives, or other high-demand users in a law firm or professional services organization.
- Experience with Microsoft Entra ID, Intune, Configuration Manager/SCCM, Autopilot, BitLocker, Zscaler, iManage, and mobile-device management.
- Experience mentoring support staff, creating knowledge documentation, or leading small technical initiatives.
- Relevant Microsoft, ITIL, CompTIA, or endpoint-management certifications.
#LI-TS1
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
About Morgan Lewis
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Philadelphia, PA, US
Year founded
1873