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Tech Support Jobs in Newark, NJ (NOW HIRING)

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

3B Staffing LLC

IT Support

Manhattan, NY · On-site

IT Support Must have: * Azure - Entra ID, MFA support, User account management, Account creation * hands on experience as an Admin for this tech* * Office 365 admin - Exchange group support, Teams ...

3B Staffing LLC

IT Support

Manhattan, NY · On-site

IT Support Must have: * Azure - Entra ID, MFA support, User account management, Account creation * hands on experience as an Admin for this tech* * Office 365 admin - Exchange group support, Teams ...

CHELSEA PIERS LP

Technology Support Associate

Manhattan, NY

$18.75 - $24.25/hr

Chelsea Piers is seeking a customer-focused Technology Support Associate to join our Information Technology team. This role serves as the first point of contact for technical support across our New ...

Anthropic

Manager, IT Support

New York, NY

About the Role We're looking for a Manager, IT Support to lead our Americas support team. IT Support is the front door for every employee technology need at Anthropic: our Claude-backed support ...

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects. Position Summary End User Support * Serve as the first point of contact ...

RIT Solutions, Inc.

IT Support Engineer

Manhattan, NY · On-site

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout their global enterprise. This role involves exposure to multiple IT ...

Anthropic

Manager, IT Support

New York, NY · On-site

$230K - $265K/yr

About the Role We're looking for a Manager, IT Support to lead our Americas support team. IT Support is the front door for every employee technology need at Anthropic: our Claude-backed support ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly. You'll handle device setup, account provisioning, light troubleshooting, and support for client ...

McDermott

Technology Support Analyst

Manhattan, NY · On-site

$107 - $136/hr

## Technology Support AnalystApplylocations: New Yorktime type: Full timeposted on: Posted Yesterdayjob requisition id: R-100853Build your big career with the firm that does **Big Law, Better*

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All JobsTech Support JobsTech Support Jobs in Newark, NJ

Tech Support information

See Newark, NJ salary details

$28.2K

$45.5K

$69K

How much do tech support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for tech support in Newark, NJ is $45,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

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For Tech Support jobs in Newark, NJ, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Newark, NJ look for?

The top searched job categories for Tech Support jobs in Newark, NJ are:

What cities near Newark, NJ are hiring for Tech Support jobs?

Cities near Newark, NJ with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Newark, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,468 per year, or $21.9 per hour.

IT Support Analyst

Norgate Technology

Garden City, NY • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical support to staff.
Responsibilities:
• Applications administrator
• Liaise with infrastructure and database consultants
• Aid in database management
• Generate and distribute reports from queries to appropriate parties
• Update Microsoft Excel spreadsheets and CSV files from queries
• Act as a jack of all trades in basic computer and tech. support (software and hardware)
• Utilize Google and/or Microsoft search engines to come up with solutions quickly and effectively
• Collaborate with outside vendors on select technical support and database management
• Aid in training staff, onboarding
• Manage recurring and ad-hoc IT projects
Qualifications:
Required:
• Minimum of four years of experience
• Ability to prioritize and focus on the task at hand
• Is proactive, eager to learn, naturally curious, has a high attention to detail
• Has basic knowledge of Word and Excel
• Is organized
• Communicates effectively, both verbally and in written form
• Proficient in basic algebra
• Interest in computer programming
• Basic knowledge of Microsoft Access, SQL server
• Advanced knowledge of Excel, Word
• Excel tables, pivot tables, x-lookups
• Mail merges
• Intermediate coding experience, VBA, SQL, Python, or other languages
Preferred:
• Knowledge of database theory, management, structure, reporting
• Capable of using Power BI or other data automation solutions
Company:
Norgate Technology is an IT company that provides technology staffing services. Founded in 1993, the company is headquartered in Garden City, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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