Fort Lauderdale, FL · On-site
Medical
Dental
Vision
Required Skills: 3 + years' experience working in a Tier 3 helpdesk or IT support environment Experience working in a Windows 7 / 10 environment Experience utilizing a ticketing system Experience ...
Fort Lauderdale, FL · On-site
Medical
Dental
Vision
Required Skills: 3 + years' experience working in a Tier 3 helpdesk or IT support environment Experience working in a Windows 7 / 10 environment Experience utilizing a ticketing system Experience ...
Miami, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP ...
Miami, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP ...
Miami, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP ...
Quick apply
Miami, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
JOB TITLE: IT Support Specialist III EMPLOYER: A-CAP Services LLC DEPARTMENT: Financial Technology REPORTS TO: Chief Technology Officer LOCATION : Onsite in Miami (Brickell) ABOUT THE COMPANY A-CAP ...
$20.50 - $28.25/hr
Octagon Talent Solutions is seeking an IT Support Team Lead for one of our explosively growing client companies! This is an exceptional opportunity for a proactive problem-solver who is passionate ...
Quick apply
$20.50 - $28.25/hr
Octagon Talent Solutions is seeking an IT Support Team Lead for one of our explosively growing client companies! This is an exceptional opportunity for a proactive problem-solver who is passionate ...
We are looking for an IT Support Manager who genuinely enjoys the craft of IT and wants to own the day-to-day operations of a growing company. This is not a role for someone who wants to sit above ...
We are looking for an IT Support Manager who genuinely enjoys the craft of IT and wants to own the day-to-day operations of a growing company. This is not a role for someone who wants to sit above ...
We are looking for an IT Support Manager who genuinely enjoys the craft of IT and wants to own the day-to-day operations of a growing company. This is not a role for someone who wants to sit above ...
We are looking for an IT Support Manager who genuinely enjoys the craft of IT and wants to own the day-to-day operations of a growing company. This is not a role for someone who wants to sit above ...
Miami, FL · On-site
$20.50 - $28.25/hr
They are seeking an IT Support Technician to provide technical support to attorneys and staff, ensuring the smooth operation of PCs, phones, and IT infrastructure in the Miami office.
Miami, FL · On-site
$20.50 - $28.25/hr
They are seeking an IT Support Technician to provide technical support to attorneys and staff, ensuring the smooth operation of PCs, phones, and IT infrastructure in the Miami office.
Fort Lauderdale, FL · On-site
$17 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...
Fort Lauderdale, FL · On-site
$17 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...
Fort Lauderdale, FL · On-site
$17 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...
Quick apply
Fort Lauderdale, FL · On-site
$17 - $19/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels ...
Miami, FL · On-site
$14.25 - $19.25/hr
About the Role We are looking for an IT Support Intern to join our team on a part-time basis. This opportunity is designed for a university student in Information Systems, Computer Science, IT ...
Miami, FL · On-site
$14.25 - $19.25/hr
About the Role We are looking for an IT Support Intern to join our team on a part-time basis. This opportunity is designed for a university student in Information Systems, Computer Science, IT ...
Retirement
Optum is a global organization that delivers care, aided by technology to help millions of people ... The Hardware Technician role is designed to support the operational efficiency of Emergency Medical ...
Retirement
Optum is a global organization that delivers care, aided by technology to help millions of people ... The Hardware Technician role is designed to support the operational efficiency of Emergency Medical ...
Miami, FL · On-site
Retirement
Optum is a global organization that delivers care, aided by technology to help millions of people ... The Hardware Technician role is designed to support the operational efficiency of Emergency Medical ...
Miami, FL · On-site
Retirement
Optum is a global organization that delivers care, aided by technology to help millions of people ... The Hardware Technician role is designed to support the operational efficiency of Emergency Medical ...
Miami, FL · On-site
As a Technology Support Analyst II, you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and ...
Miami, FL · On-site
As a Technology Support Analyst II, you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and ...
Miami, FL · On-site
As a Technology Support Analyst II, you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and ...
Miami, FL · On-site
As a Technology Support Analyst II, you'll play a critical role within our Technology Support team, part of End User Services, ensuring our attorneys and business professionals stay productive and ...
Miami Lakes, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
Miami Lakes, FL · On-site
Medical
Dental
Vision
Life
Retirement
PTO
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
Miami, FL · Hybrid
Medical
Dental
Vision
Life
Retirement
Role Overview The Executive Technology Support Lead delivers high-touch, white-glove technology support to the firm's most senior executives, principals, executive assistants, and other business ...
Miami, FL · Hybrid
Medical
Dental
Vision
Life
Retirement
Role Overview The Executive Technology Support Lead delivers high-touch, white-glove technology support to the firm's most senior executives, principals, executive assistants, and other business ...
Miami, FL · On-site
Retirement
PTO
Serve as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services, and network connectivity. Assist with ...
Miami, FL · On-site
Retirement
PTO
Serve as the senior technical resource on the IT Service Desk, providing advanced (Tier II and Tier III) support for end-user computing, Microsoft 365 services, and network connectivity. Assist with ...
Miami, FL · On-site
$40K - $65K/yr
Medical
Dental
Vision
Research and handle new technology projects REQUIREMENTS * 4 years support specialist or Help Desk related support experience * 4 years operating systems experience (Windows Server and workstations)
Quick apply
Miami, FL · On-site
$40K - $65K/yr
Medical
Dental
Vision
Research and handle new technology projects REQUIREMENTS * 4 years support specialist or Help Desk related support experience * 4 years operating systems experience (Windows Server and workstations)
Key Biscayne, FL · On-site
$20 - $27.50/hr
Digital Signage Service info@dsignage.net The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with ...
Quick apply
Key Biscayne, FL · On-site
$20 - $27.50/hr
Digital Signage Service info@dsignage.net The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with ...
Key Biscayne, FL · On-site
$20 - $27.50/hr
Digital Signage Service info@dsignage.net The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with ...
Quick apply
Key Biscayne, FL · On-site
$20 - $27.50/hr
Digital Signage Service info@dsignage.net The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with ...
$25.8K - $29.2K
0% of jobs
$29.2K - $32.6K
3% of jobs
$36K is the 25th percentile. Wages below this are outliers.
$32.6K - $36K
22% of jobs
The median wage is $37.9K / yr.
$36K - $39.4K
43% of jobs
$39.4K - $42.8K
6% of jobs
$42.9K is the 75th percentile. Wages above this are outliers.
$42.8K - $46.2K
6% of jobs
$46.2K - $49.6K
6% of jobs
$49.6K - $53K
5% of jobs
$53K - $56.3K
3% of jobs
$56.3K - $59.7K
3% of jobs
$59.7K - $63.1K
1% of jobs
$25.8K
$41.6K
$63.1K
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
The most popular types of Tech Support jobs in Miami, FL are:
For Tech Support jobs in Miami, FL, the most frequently searched job titles are:
The top searched job categories for Tech Support jobs in Miami, FL are:
Cities near Miami, FL with the most Tech Support job openings:
Other
Medical, Dental, Vision
Posted 9 days ago
Required Skills:
3 + years' experience working in a Tier 3 helpdesk or IT support environment
Experience working in a Windows 7 / 10 environment
Experience utilizing a ticketing system
Experience utilizing Active Directory
Ability to troubleshoot/problem solve issues over the phone
Experience troubleshooting LAN issues (IP Addresses, Gateway, and Subnetting)
Excellent customer service skills
Able to learn/pick up new technologies quickly
Desired Skills:
Basic network administration experience
Associates / Bachelor's Degree in Information Technology or related field of study
Description of Role/Responsibilities: Beacon Hill Technologies is seeking a Tier 3 IT Support Lead to support end users in a Windows environment while helping ensure support processes and procedures are consistently followed across the team. This role requires experience troubleshooting technical issues through a ticketing system, working with Active Directory, resolving LAN connectivity issues, and providing support over the phone. The ideal candidate has strong customer service skills, can quickly learn new technologies, and has experience in a senior help desk or IT support environment. Previous exposure to basic network administration and an IT-related degree are preferred, along with the ability to lead team members and reinforce operational standards.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future
