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Tech Support Jobs in Miami, FL (NOW HIRING)

Supercom

Monitoring Tech Support Specialist

Miami, FL · On-site

$38K - $42K/yr

Description SuperCom is seeking an enthusiastic, collaborative, and highly motivated Monitoring Tech Support Specialist to join our 24/7 monitoring and support center. We are looking for someone who ...

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Parsons Corporation

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Parsons Services Company

IT Support Tech

Miami, FL · On-site

$22.93 - $40.14/hr

In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our community. What You'll Be Doing: * Provides analytical and IT technical support remotely ...

Cumming Group

IT Support Technician

Miami, FL

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Supercom

Monitoring Tech Support Specialist

Miami, FL · On-site

$38K - $42K/yr

SuperCom is seeking an enthusiastic, collaborative, and highly motivated Monitoring Tech Support Specialist to join our 24/7 monitoring and support center. We are looking for someone who thrives in a ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Cumming Group

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

They are seeking an IT Support Technician to provide internal technical support for employees across multiple offices, focusing on troubleshooting and resolving hardware and software issues.

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate ...

Fabergent

IT Support Engineer

Miami, FL · On-site

... IT support role Knowledge and experience installing and configuring Windows 10 Prior experience and functional knowledge of Dynamics CRM and SharePoint Excellent verbal and written communications ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software ...

L3HHCM20

IT Support Technician

Sunrise, FL

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT Job Schedule: 9/80: Employees work 9 out of ...

Opendoor

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

About The Role The IT Support team delivers technical support and office technology services to all Opendoor personnel. We support end user devices (primarily Mac, with some Windows) and core ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software ...

Holland & Knight LLP

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

Holland & Knight

IT Support Technician

Miami, FL

$20.50 - $28.25/hr

We are seeking an IT Support Technician to join our team. The IT Support Technician will be responsible for providing technical support to attorneys and staff. This on-site role supports all PCs ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Miami, FL

Tech Support information

See Miami, FL salary details

$25.8K

$41.6K

$63.1K

How much do tech support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for tech support in Miami, FL is $41,586.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $45,000.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Miami, FL?

The most popular types of Tech Support jobs in Miami, FL are:

What are popular job titles related to Tech Support jobs in Miami, FL?

For Tech Support jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Miami, FL look for?

The top searched job categories for Tech Support jobs in Miami, FL are:

What cities near Miami, FL are hiring for Tech Support jobs?

Cities near Miami, FL with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,586 per year, or $20 per hour.

Monitoring Tech Support Specialist

Supercom

Miami, FL • On-site

$38K - $42K/yr

Full-time

Posted 19 days ago

Job description

Description
SuperCom is seeking an enthusiastic, collaborative, and highly motivated Monitoring Tech Support Specialist to join our 24/7 monitoring and support center. We are looking for someone who thrives in a fast-paced environment and welcomes new challenges every day. Providing constant technical support to partners and customers remotely from our Miami offices using all methods of communication (email, phone, remote sessions, etc.)
Availability to work 24/7 shifts.
The position includes:
  • Providing technical support for customers and partners via inbound calls, our ticketing system and email.
  • Troubleshooting and diagnosing hardware & software issues and escalating as necessary.
  • Processing monitoring alerts according to defined protocols.
  • Ability to work well under pressure and maintain a positive attitude.
  • Providing timely information to customer-facing teams to improve overall customer satisfaction.
  • Availability to work 24/7 shifts during nights, weekends, and holidays.
  • Full-time position with 5 shifts per week.

Salary: $38,000-$42,000 annually, depending on experience and qualifications.
Requirements
  • At least 1 year of experience in a tech support or customer service position.
  • High School Diploma or equivalent- must.
  • Excellent analytical and problem-solving skills with a strong sense of customer commitment.
  • Experience in a tech support or customer service position- an advantage.
  • Basic knowledge of hardware & software platforms.
  • Quick learner & detail-oriented.
  • Able to handle multiple tasks and prioritize effectively.
  • Excellent verbal and written communication skills.
  • Prior experience in a technical support or helpdesk role- an advantage.
  • Experience with tech support web tools, such as Jira Service Desk- an advantage.
  • Familiarity with SQL Server databases for troubleshooting and support tasks- an advantage.

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