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Tech Support Jobs in Fargo, ND (NOW HIRING)

ESP IT

Field Technology Support Engineer

Fargo, ND

JOB SUMMARY Supports and assists with the day-to-day operations of the Information Technology Department by administering technical support to customers. RESPONSIBILITIES Assists in the operation of ...

Ingeus via Alexander Mann Solutions

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. The IT Desktop Support Specialist ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND · On-site

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

MasTec Inc

Analyst (NEX)

Fargo, ND

Overview We are seeking a reliable, hands-on IT Support Specialist to play a key role in supporting the day-to-day needs of our organization. In this on-site and highly interactive role, you will be ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Fargo, ND

Tech Support information

See Fargo, ND salary details

$26.5K

$42.7K

$64.8K

How much do tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tech support in Fargo, ND is $42,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

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For Tech Support jobs in Fargo, ND, the most frequently searched job titles are:

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The top searched job categories for Tech Support jobs in Fargo, ND are:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Fargo, ND as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,690 per year, or $20.5 per hour.

Field Technology Support Engineer

ESP IT

Fargo, ND

Full-time

Posted 24 days ago

Job description

Job Description JOB SUMMARY Supports and assists with the day-to-day operations of the Information Technology Department by administering technical support to customers. RESPONSIBILITIES Assists in the operation of computer networks by installing, configuring, and supporting hardware such as PCs, laptops, printers, mobile devices, phones, credit card devices and cabling systems. Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories.

Diagnoses and repairs personal computers, mobile devices, and other various hardware. Sends units out for repair and ensures the repair is accomplished in a timely manner. Uses and assists in the administration of PC lifecycle configuration management software for inventory, software distribution and installation, patch deployment, imaging, and remote support of PCs, laptops, and mobile devices.

Provides phone support as part of the IT Helpdesk and works with PC users on hardware and software problems. Develops and maintains effective working relationships with customers, vendors, and others related to the company. Initiates timely communication with the supervisor regarding personal computers and related measures as defined by the supervisor.

QUALIFICATIONS Two-year degree in Computer Technology or the equivalent in work experience. Four-year Computer Technology degree preferred. Minimum of four years technical support experience.

Knowledge of Windows desktop PC's is essential. Experience managing additional OS's such as OSX, iOS, Android, iPadOS, and others preferred. Experience working with computers in a WAN environment is helpful.

Working knowledge of Microsoft Office and O365, Internet, email and SAP software preferred. COMPETENCIES Passionate about customer service Excellent interpersonal, written, and verbal communication skills. Ability to effectively plan and organize and execute time management.

Excellent customer service skills include being competent, accurate, responsive and engaged. Requires independent judgment and decision making within area of expertise and to provide recommendations on decisions of material nature. Ability to meet goals, timelines, and outcomes on projects.

Ability to interact and collaborate with customers, various departments, and management levels. Demonstrated specialized working knowledge of a specific department. Ability to solve problems using applied knowledge.

Critical thinking and problem-solving skills.

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