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Tech Support Jobs in Fargo, ND (NOW HIRING)

Red River Commodities

IT Support Specialist

Fargo, ND · On-site

The IT Support Specialist serves as the primary point of contact for end-user technology and business application support across Red River Commodities. This role provides Tier 1 technical assistance ...

City of West Fargo, ND

IT Support Specialist

West Fargo, ND · On-site

$23.70 - $25.60/hr

Information Technology Division: IT Opening Date: 08/21/2026 Closing Date: 9/6/2026 11:59 PM Central Description Under general supervision, the Support Specialist I performs technical and clerical ...

City of West Fargo

IT Support Specialist

West Fargo, ND

$23.70 - $25.60/hr

Coordinate with IT team on support requests involving network hardware, configuration, software, audio/video, facilities, and telecommunications. Maintain City data integrity and ensure information ...

U.S. Navy

IT Support Specialist

Fargo, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Fargo, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Moorhead, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Halstad, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hillsboro, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Glyndon, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Casselton, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dilworth, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Ada, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Horace, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Harwood, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mapleton, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Argusville, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Kindred, ND

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sabin, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

ESP IT

Field Technology Support Specialist

Fargo, ND

JOB SUMMARY Supports and assists with the day-to-day operations of the Information Technology Department by administering technical support to our customers. RESPONSIBILITIES Assists in the operation ...

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All JobsTech Support JobsTech Support Jobs in Fargo, ND

Tech Support information

See Fargo, ND salary details

$26.5K

$42.7K

$64.8K

How much do tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tech support in Fargo, ND is $42,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Fargo, ND?

The most popular types of Tech Support jobs in Fargo, ND are:

What are popular job titles related to Tech Support jobs in Fargo, ND?

For Tech Support jobs in Fargo, ND, the most frequently searched job titles are:

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The top searched job categories for Tech Support jobs in Fargo, ND are:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Fargo, ND as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,690 per year, or $20.5 per hour.

IT Support Specialist

Red River Commodities

Fargo, ND • On-site

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Red River Commodities is a leading processor of sunflower seeds and specialty grains, specializing in high-quality, nutritious food products. We pride ourselves on our sustainable practices, innovation, and commitment to delivering superior products to our customers. Our team shares core values focused on quality, innovation, responsibility, and community. We work hard, play harder, embrace authenticity, and always support one another to achieve our goals.


Location: 501 42nd St N, Fargo, ND 58102


Position Summary:

The IT Support Specialist serves as the primary point of contact for end-user technology and business application support across Red River Commodities. This role provides Tier 1 technical assistance for hardware, software, system access, Microsoft 365 applications, and ERP-related inquiries, ensuring employees receive timely and effective support. This position plays a key role in supporting business operations by delivering exceptional customer service, promoting knowledge sharing, identifying opportunities for process improvement, and helping ensure the reliability and effectiveness of the organization's technology solutions.


Key Responsibilities

  • Provide Tier 1 support for software, hardware, access, and other end-user technology issues.
  • Provide primary support for ERP-related questions, incidents, and service requests.
  • Troubleshoot and resolve technical issues in a timely and customer-focused manner.
  • Log, track, prioritize, and document requests in the IT service desk system.
  • Escalate complex issues to internal IT resources or software vendors and follow through to resolution.
  • Assist with user setup, application access, onboarding, and basic training.
  • Create and maintain support documentation, procedures, and knowledge base articles.
  • Participate in testing application updates, enhancements, and process changes.
  • Work with employees, Process Improvement, IT, and vendors to support business applications.
  • Identify recurring issues and recommend practical improvements.
  • Assist with other IT projects and support responsibilities as assigned.

Required Qualifications

  • Previous customer service, technical support, application support, or related experience preferred.
  • Strong troubleshooting and problem-solving skills.
  • Ability to learn unfamiliar applications and business processes.
  • Clear verbal and written communication skills.
  • Strong organization, time management, and attention to detail.
  • Ability to manage multiple requests and prioritize work effectively.
  • Ability to work independently and collaboratively with employees, IT staff, and vendors.

Preferred Qualifications

  • Experience supporting an ERP system or other business applications.
  • Familiarity with Microsoft 365 applications.
  • Experience using a ticketing or IT service management system.
  • Experience creating technical documentation or user instructions


Company Benefits:

At Red River Commodities, we value our employees and are committed to providing a supportive and rewarding work environment. As a member of our team, you will enjoy a competitive salary, comprehensive health benefits, and opportunities for career growth and development. Below are some additional benefits that we offer. 
 

  • On-demand pay available through Tapcheck
  • Paid time off
  • Paid Holidays
  • 401k & company match
  • Profit Sharing
  • Employee Assistance Program



Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization. Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time. 

We are committed to maintaining a legal and compliant workplace. As part of our hiring process, Red River Commodities participates in the E-Verify program. 

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