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Tech Support Jobs in Canton, MI (NOW HIRING)

U.S. Navy

IT Support Specialist

Franklin, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Taylor, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Saline, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Taylor, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lincoln Park, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Romulus, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Whitmore Lake, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Carleton, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

South Rockwood, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Livonia, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Milan, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Ypsilanti, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Canton, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Inkster, MI

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sylvan Lake, MI · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsTech Support JobsTech Support Jobs in Canton, MI

Tech Support information

See Canton, MI salary details

$25K

$40.3K

$61.2K

How much do tech support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for tech support in Canton, MI is $40,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $43,600.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs

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For Tech Support jobs in Canton, MI, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Canton, MI look for?

The top searched job categories for Tech Support jobs in Canton, MI are:

What cities near Canton, MI are hiring for Tech Support jobs?

Cities near Canton, MI with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Canton, MI as of August 2026, with employment types broken down into 84% Full Time, 3% Part Time, and 13% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $40,295 per year, or $19.4 per hour.

Field Restaurant Technology Support Specialist

McDonald's

Ann Arbor, MI • On-site

$17 - $20/hr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Visit assigned restaurants regularly to inspect and identify issues with restaurant technology.

  • Troubleshoot hardware, software, and connectivity problems affecting restaurant operations and coordinate repairs.

  • Install, replace, configure, and test hardware components, and maintain inventory of equipment and supplies.

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,138 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Job description

Field Restaurant Technology Support Specialist
Pay: $17.00 - $20.00 per hour, based on experience
Position Summary
We are seeking a hands-on, self-motivated Field Restaurant Technology Support Specialist to support multiple McDonald's restaurants throughout Southeast Michigan.
This is NOT a traditional IT help desk position. This role requires working inside the restaurants, inspecting equipment, troubleshooting technology issues, coordinating with McDonald's approved technology vendors and help desks, and helping keep our restaurant technology operating at peak performance.
The ideal candidate enjoys solving problems, working with people, and taking ownership of technology in a fast-paced restaurant environment. Most of your workday will be spent traveling between restaurant locations rather than sitting behind a desk.
Candidates with strong technical aptitude but limited professional experience are encouraged to apply. We are willing to train the right individual who demonstrates initiative, strong problem-solving skills, and a commitment to learning.
Primary Responsibilities
  • Visit assigned restaurants on a regular schedule to inspect restaurant technology and identify issues before they become major problems.
  • Perform routine technology walks to proactively identify equipment failures, damaged cables, worn peripherals, printer supply shortages, loose connections, and other conditions that may impact restaurant operations.
  • Troubleshoot hardware, software, and connectivity issues affecting restaurant operations.
  • Work directly with McDonald's approved technology support centers and vendors to diagnose and resolve equipment issues.
  • Install, replace, configure, and test approved hardware components when appropriate.
  • Coordinate equipment repairs with outside service providers.
  • Verify that repaired equipment is functioning properly before leaving the restaurant.
  • Maintain inventory of replacement equipment, cables, peripherals, batteries, and technology supplies.
  • Document service calls, repairs, and follow-up actions.
  • Train restaurant managers and employees on proper use of restaurant technology when needed.
  • Assist with restaurant technology upgrades, installations, and new equipment rollouts.
  • Perform preventive maintenance to maximize equipment uptime.
  • Identify recurring technology issues and recommend long-term solutions.
  • Respond to urgent technology issues that impact restaurant operations.
  • Maintain a professional working relationship with restaurant management while providing outstanding customer service.

Technology You May Support
Examples include:
  • Point-of-Sale (POS) systems
  • Self-Order Kiosks
  • Digital Menu Boards
  • Drive-Thru Headsets
  • Kitchen Video Systems (KVS)
  • Back Office Computers
  • Routers, Switches, Firewalls, and Network Equipment
  • Receipt Printers
  • Label Printers
  • Office Printers
  • Cash Drawers
  • Credit Card Terminals
  • Tablets and Handheld Devices
  • Internet Connectivity
  • Wi-Fi Equipment
  • Basic Security Camera Troubleshooting
  • Restaurant Audio Systems
  • Digital Drive-Thru Equipment
  • Mobile Order & Pay devices
  • Restaurant peripherals and associated hardware

What This Job Is NOT
This position is not a traditional IT support or help desk role.
This is not:
  • A remote or work-from-home position.
  • A desk job where you spend the day behind a computer.
  • A software development or programming position.
  • A job where you simply open support tickets and wait for someone else to fix the problem.
  • A role that supports employees over the phone from a central office.

Instead, this is a hands-on field support position where you will spend the majority of your day inside our restaurants.
You will:
  • Visit multiple restaurant locations each day.
  • Inspect technology and equipment to identify potential issues before they become failures.
  • Troubleshoot problems on-site.
  • Work alongside restaurant managers and crew members to resolve technology issues.
  • Coordinate with McDonald's approved technology support providers and vendors while remaining on-site to test solutions and ensure equipment is fully operational.
  • Take ownership of keeping restaurant technology functioning so restaurant teams can focus on serving customers.

If you enjoy solving problems, working independently, traveling between locations, and seeing the immediate impact of your work, this position offers an exciting opportunity to make a difference every day.
Qualifications
Qualified candidates should possess:
  • Strong troubleshooting and problem-solving skills.
  • Excellent customer service and communication skills.
  • Ability to work effectively with restaurant managers and employees.
  • Ability to learn new technologies quickly.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Basic understanding of computers, networking, and electronic equipment.
  • Ability to prioritize multiple tasks and respond to changing business needs.
  • Ability to safely lift up to 40 pounds.
  • Ability to use ladders and basic hand tools when needed.

Transportation Requirements
Because this position supports multiple restaurant locations, candidates must have:
  • A valid driver's license.
  • Reliable personal transportation.
  • Current automobile insurance meeting Michigan legal requirements.
  • A driving record that allows them to safely perform the duties of the position.

Travel between restaurant locations is an essential function of this role.
Mileage reimbursement is provided for business-related travel between restaurant locations in accordance with company policy.
Preferred Qualifications
Experience with any of the following is a plus:
  • Restaurant technology
  • Retail technology
  • Computer repair
  • Network troubleshooting
  • Electronics
  • Information Technology
  • Robotics
  • Engineering
  • Field Service
  • Technical Support
  • POS Systems

Students or recent graduates pursuing degrees in Information Technology, Computer Science, Robotics, Engineering, or related technical fields are encouraged to apply.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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