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Tech Support Jobs in Alaska (NOW HIRING)

Goldbelt, Inc.

System Administrator III

Juneau, AK

Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily. Summary: This role provides support in Juneau and ...

C3EL

Senior Help Desk Technician

Anchorage, AK · On-site

$20.50 - $27.50/hr

This position will provide direct IT support to users across multiple network environments, ensuring rapid response and issue resolution in accordance with established Service Level Agreements (SLAs)

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

The Help Desk Technician job family is responsible for delivering reliable frontline support for enterprise End-User Computing (EUC) technologies that enable employees to effectively access and ...

Central Peninsula Hospital

Help Desk Technician

Soldotna, AK · On-site

$21.75 - $29.50/hr

The Help Desk Technician job family is responsible for delivering reliable frontline support for enterprise End-User Computing (EUC) technologies that enable employees to effectively access and ...

Goldbelt, Inc.

System Administrator III

Juneau, AK

Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily. Summary: This role provides support in Juneau and ...

Goldbelt, Inc.

System Administrator III

Juneau, AK · On-site

Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily. Summary: This role provides support in Juneau and ...

Goldbelt, Inc.

System Administrator III

Juneau, AK · On-site

Peregrine's experienced staff knows the cybersecurity and operational technology environment and provides these capabilities for our customers daily. Summary: This role provides support in Juneau and ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Alaska

Tech Support information

See Alaska salary details

$29.1K

$46.8K

$71.1K

How much do tech support jobs pay per year?

As of Jul 17, 2026, the average yearly pay for tech support in Alaska is $46,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Tech Support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What are tech support specialists?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What jobs pay 4000 a week without a degree?

Tech support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in this field usually require experience, technical knowledge, or certifications such as CompTIA or Cisco. For higher earnings, roles like network administrators or cybersecurity specialists may reach that level with experience, but they often require relevant training or certifications.

What Are the Qualifications to Get a Job in Tech Support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.

What does a tech support job involve?

A tech support job involves assisting users with hardware, software, and network issues, often through phone, email, or chat. It requires troubleshooting skills, knowledge of operating systems and common applications, and may involve documenting problems and solutions. Technical certifications and good communication skills are often beneficial for this role.

What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the role of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Alaska? The most popular types of Tech Support jobs in Alaska are:
What are popular job titles related to Tech Support jobs in Alaska? For Tech Support jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Alaska look for? The top searched job categories for Tech Support jobs in Alaska are:
Tech Support jobs near you
IT Helpdesk Technician

IT Helpdesk Technician

Copper River Native Association

Copper Center, AK • On-site

Full-time

Re-posted 12 days ago

Job description

SUMMARY

Help desk technician is to provide fast and valuable technical support for CRNA main campus, compact villages and CYD school sites

JOB DUTIES

  • Serve as the first point of contact for technical assistance over the phone and email. Determine the best solution based on the issue provided by the customer
  • Provide technical support, training, and assistance to CRNA staff
  • Ability to track problems until they have been resolved.
  • Maintain inventory of all IT equipment. Develop a maintenance/replacement schedule for such equipment.
  • Maintain up to date user profile information in multiple systems
  • Provide IT support to the CRNA compact villages and CYD school sites as requested.
  • Responsible for all AV-related equipment for CRNA events and meetings.
  • Maintain computer periphery equipment, ordering supplies when needed.
  • Perform other duties as assigned.
  • Weekly Report on all activities

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve fundamental technical issues
  • Above average skills in troubleshooting hardware, software, and networking services.
  • Above average skills in an operating personal computer using a variety of computer software.
  • Strong understanding and sensitivity to Alaska Native culture and lifestyle, with demonstrated experience working effectively with the Alaska Native population.
  • Strong written, analytical, verbal, and interpersonal skills.
  • Ability to keep accurate records and produce timely and accurate written reports.
  • Ability to maintain strict confidentiality as required for HIPAA, other regulations, and organization matters.
  • Ability to learn and apply program/agency operating policies and procedures.
  • Ability to manage multiple priorities and tasks concurrently and meet deadlines.
  • Ability to establish and maintain cooperative working relationships, including outside contacts.
  • Ability to work independently as well as with teams.

MINIMUM QUALIFICATIONS

  • Certificates in information technology, and or
  • One (1) years of experience working with IT software, hardware, and/or networking.
  • A combination of experience, education, and training may substitute for degree requirements on a year for year basis.


PREFERRED QUALIFICATIONS

  • Associate’s Degree in Information Technology
  • Four (4) years of experience working with IT software, hardware, and/or networking.


WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The work is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 25 lbs. The majority of work is performed in an office setting with a wide variety of people with differing functions, personalities, and abilities. CRNA is a smoke-free and tobacco-free campus. May require local travel between compact services of CRNA, which may involve exposure to extreme weather conditions. Works in an environment where protection of client confidentiality is essential. Personal Protective Equipment will be provided when and where needed.


SPECIFICATIONS

Supervision Received:

Work will be monitored through meetings, reports, and regular communication with the immediate supervisor. General guidelines for operations are based on program requirements, conditions of grant award(s), and the general policies and procedures of CRNA.


Supervision Exercised:

The position will not exercise supervision.


Contacts:

Contacts include and not limited to volunteers, organizational staff, clients, and outside agencies.



CONDITIONS OF HIRE

  • All employment at CRNA is “at will.” This means that the employee or CRNA may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
  • CRNA is a no tolerance workplace. All employees must pass an initial and random drug and alcohol screening to be eligible for and maintain employment.
  • CRNA has several positions that require a criminal background check for the safety of our clients. All employment offers in the “covered” classification are conditional until CRNA has received a Federal criminal background check verifying eligibility to work in these programs.
  • First Aid/CPR certification must be obtained within 90 days of hire for required positions.
  • As applicable by position and company policy, must meet standards for fitness for duty, immunizations, credentialing and privileging.