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Tech Support Manager Jobs in Houston, TX (NOW HIRING)

ARES Corporation

IT Support Services

Houston, TX · On-site

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional ... Support SharePoint site creation, updates, access management, and basic troubleshooting * Meet with ...

J.P. Morgan

Technology Support III

Houston, TX · On-site

As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ... Manages the seamless onboarding of new businesses, clients, and applications into the team ...

JP Morgan Chase

Technology Support III

Houston, TX · On-site

As a Technology Support III at JPMorganChase within the Commercial & Investment Bank, you will ... Manages the seamless onboarding of new businesses, clients, and applications into the team ...

Riot Platforms

IT Support Technician II

Houston, TX · On-site

$20.50 - $28.25/hr

Manage incidents through resolution by troubleshooting, communicating with users, validating fixes ... Guide IT Support Technician I staff through peer mentoring, troubleshooting guidance, escalation ...

J.P. Morgan

Technology Support Lead

Houston, TX

As a Technology Support Lead at JPMorgan Chase within the Commercial and Investment Bank, you will ... Drive root cause analysis and problem management processes, translating findings into permanent ...

JP Morgan Chase

Technology Support Lead

Houston, TX · On-site

As a Technology Support Lead at JPMorgan Chase within the Commercial and Investment Bank team, you ... Drive root cause analysis and problem management processes, translating findings into permanent ...

Motorola

Customer Support Manager

Houston, TX · On-site

We build and connect technologies to help protect people, property and places. Our solutions foster ... The Customer Support Manager (CSM) provides intense and appropriate customer focus and satisfaction ...

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Showing results 21-40

All JobsTech Support JobsTech Support Manager JobsTech Support Manager Jobs in Houston, TX

Tech Support Manager information

See Houston, TX salary details

$21.5K

$64.8K

$115.6K

How much do tech support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for tech support manager in Houston, TX is $64,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $86,900.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Manager vs IT Support Specialist?

AspectTech Support ManagerIT Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like CompTIA A+ or Network+ often preferredSimilar certifications; often CompTIA A+ or Microsoft Certified IT Support Technician
Work EnvironmentOversees support teams, manages escalations, and develops support strategiesProvides direct technical support to users, troubleshooting hardware/software issues
Employer & Industry UsageCommon in corporate IT departments, managed service providersFound in various industries, including corporate, healthcare, and education

The main difference is that a Tech Support Manager oversees support teams and strategies, while an IT Support Specialist handles direct technical support tasks. Both roles require similar certifications and work environments, but the manager focuses on leadership and process management, whereas the specialist provides hands-on technical assistance.

Is tech support a good career path?

Tech support is a viable career path that offers opportunities to develop technical skills, problem-solving abilities, and customer service experience. It often serves as a stepping stone to roles in IT, network administration, or cybersecurity, and may require certifications like CompTIA A+ or Network+ for advancement.

What is the salary of a tech support manager?

The average salary of a tech support manager typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Factors such as certifications in IT and experience with help desk tools can influence compensation levels.

What are the most commonly searched types of Tech Support jobs in Houston, TX?

The most popular types of Tech Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Tech Support Manager jobs?

Cities near Houston, TX with the most Tech Support Manager job openings:

Infographic showing various Tech Support Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $64,842 per year, or $31.2 per hour.

IT Support Services

Houston, TX • On-site

ARES Corporation
See more jobs at ARES Corporationexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Support SharePoint site creation, updates, access management, and basic troubleshooting

  • Monitor IT support channels, submit and track tickets, and resolve user questions or escalate when needed

  • Perform basic system administration tasks including account management, software configuration, and hardware setup

Job description

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional customer service. This cross-functional position is responsible for maintaining local desktop and hardware operations, managing service desk throughput, and acting as a key resource for SharePoint site administration and user solutions.

Responsibilities include:

  • Support SharePoint site creation, updates, access management, and basic troubleshooting
  • Meet with customers to gather requirements and deliver out of the box SharePoint solutions
  • Assist with SharePoint migrations, upgrades, documentation, and user training
  • Monitor IT support channels (phone, email, Helpdesk) and submit/track tickets
  • Perform basic system administration including account management, software configuration, and data process maintenance
  • Review and communicate IT outage notices and maintain situational awareness of IT operations
  • Research and resolve IT user questions or escalate when needed
  • Complete desktop/laptop/tablet/printer setup and troubleshooting
  • Install and update software and assist with ad hoc IT projects
  • Support video conferencing setups, loaner equipment, software license coordination, and VIP support
  • Provide remote support for off site users
  • Log, document, and resolve issues professionally and efficiently
  • Participate in team projects and complete other assigned duties

Minimum Requirements:

  • Strong technical aptitude with the ability to learn new systems quickly
  • Clear, professional verbal and written communication skills
  • Excellent customer service and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Basic experience with SharePoint (support or simple development)
  • Familiarity with Microsoft Office and general IT troubleshooting practices


Preferred Qualifications:

  • Experience in helpdesk, customer support, or application support
  • Experience supporting both Windows and Mac environments
  • Experience with SharePoint Online, Power Apps, Power Automate, Power BI
  • Familiarity with JIRA or similar tracking tools
  • Understanding of SDLC and standard IT procedures/work instructions
  • Working knowledge of HTML, CSS, JavaScript, or SharePoint Designer (light customization only)


Education and Relevant Work Experience:

  • A BS/BA degree in an information technology field related field or equivalent experience in related field.


ARES Benefits:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • HSA/FSA Accounts
  • Life & Disability Insurance
  • Critical Illness & Accident Insurance
  • ESOP 
  • 401(k) Plan
  • Paid Time Off & Holidays

ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a