ZipRecruiter

Log In

1

Tech Support Associate Jobs in Illinois (NOW HIRING)

chicosfas

Support Associate - Chico's

Wheaton, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Orland Park, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Wheaton, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Soma

Oak Brook, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Deer Park, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Chicago, IL · On-site

$17.05 - $21.30/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Rockford, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

Support Associate - Chico's

Deer Park, IL

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Deer Park, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Champaign, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

Chico's FAS, Inc.

Support Associate - Chico's

Wheaton, IL · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

chicosfas

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Able to learn or adapt to technology provided by the company * Must be able to work the majority of ...

previous pagenext page

Showing results 21-40

All JobsTech Support Associate JobsTech Support Associate Jobs in Illinois

Tech Support Associate information

What is the difference between Tech Support Associate vs Customer Service Representative?

AspectTech Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma; certifications like CompTIA A+ are commonHigh school diploma; customer service training often preferred
Work EnvironmentTechnical support centers, IT departments, remote troubleshootingCall centers, retail, online support, various industries
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding technical troubleshooting rolesCustomer interaction and service skills

The main difference between a Tech Support Associate and a Customer Service Representative lies in their focus. Tech Support Associates primarily handle technical troubleshooting and IT-related issues, often requiring technical certifications. Customer Service Representatives focus on assisting customers with inquiries, complaints, and service-related questions, often in retail or service industries. Both roles involve communication skills, but Tech Support Associates require more technical knowledge and problem-solving skills.

Is tech support an entry level job?

Tech support associate positions are often entry-level roles that require basic technical knowledge, good communication skills, and problem-solving abilities. Many employers provide on-the-job training, and certifications like CompTIA A+ can enhance prospects for beginners.

What does a tech support associate do?

A tech support associate provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often use remote tools, troubleshooting guides, and customer communication skills to ensure systems function properly and users are satisfied.

What are the most commonly searched types of Tech Support jobs in Illinois?

The most popular types of Tech Support jobs in Illinois are:

Infographic showing various Tech Support Associate job openings in Illinois as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Support Associate - Chico's

Fairview Heights, IL

chicosfas
Retail • 10K+ employees
Learn more about chicosfasexternal

$15 - $18.75/hr

Part-time

Re-posted yesterday

Chico's FAS rating

6.0

Company rating: 6.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

56th of 105 rated fashion retailers

Job description

POSITION OBJECTIVE:


The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!


FUNCTIONAL RESPONSIBILITIES:


Operational Excellence

  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner. 
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable.  Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience

  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth

  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands.  Some duties may vary from brand to brand.

COMPETENCIES:

  • Culture - Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.


QUALIFICATIONS:

  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.  Ability to work a flexible work schedule, including nights, weekends, and holidays is required.


PHYSICAL REQUIREMENTS:

  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $15.00 to $18.75.  Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Our part time associates are eligible to participate in the Company’s employee assistance program and employee discount program.  Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.

0645 - Sr. Clair Square

What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

View All Chico's FAS Jobs

Apply