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Tech Policy Jobs in Quebec (NOW HIRING)

Alteo

IT Support Analyst [#4927]

Montreal, QC · On-site

Knowledge of Active Directory (users, groups, DNS, DHCP, Group Policy). * Understanding of data ... la technologie soutient notre activité. Responsabilités : * Apprendre et maîtriser notre ...

Alteo

IT Support Analyst [#4927]

Montreal, QC

Knowledge of Active Directory (users, groups, DNS, DHCP, Group Policy). * Understanding of data ... dont la technologie soutient notre activite. Responsabilites : * Apprendre et maitriser notre ...

Weir

Under the COVID-19 vaccination policy, new employees are required to be fully vaccinated as a ... Thanks to Weir's technology, our customers can produce essential metals and minerals using less ...

Weir Group

Under the COVID-19 vaccination policy, new employees are required to be fully vaccinated as a ... Thanks to Weir's technology, our customers can produce essential metals and minerals using less ...

DXC Technology

Finance Business Partner

Montreal, QC

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing ...

Alterfina

About the Role The IT Support Technician, reporting to the Team Lead, Networks and Systems ... Administer Azure Entra ID, including user accounts, groups, security policies, and Conditional ...

Alterfina

... security policies, and Conditional Access; develop and maintain Intune configurations (MDM ... t Strong knowledge of Windows 11 and Microsoft 365 Knowledge of Windows environments, mobile ...

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All JobsTech Policy JobsTech Policy Jobs in Quebec

Tech Policy information

See Quebec salary details

$24.5K

$85K

$151K

How much do tech policy jobs pay per year?

As of Jun 12, 2026, the average yearly pay for tech policy in Quebec is $84,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is a Tech Policy job?

A Tech Policy job involves analyzing, shaping, and advocating for policies that govern technology and its impact on society. Professionals in this field work at the intersection of law, policy, and technology, addressing issues like data privacy, cybersecurity, AI governance, and internet regulation. They may work for governments, think tanks, advocacy groups, or tech companies to influence legislation and regulatory frameworks. Strong analytical, communication, and legal skills are often essential for success in this role.

What are the typical daily responsibilities of someone working in Tech Policy?

Professionals in Tech Policy often spend their days researching emerging technologies, analyzing proposed legislation or regulations, and drafting policy recommendations or position papers. They may collaborate with government affairs teams, industry groups, and technical experts to ensure policy positions are both informed and practical. Attending hearings, stakeholder meetings, and public forums is also common, allowing them to represent their organization’s interests and stay up to date on the latest policy developments. The role involves a balance of independent research, collaborative projects, and external engagement to drive impactful advocacy and policy outcomes.

What are the key skills and qualifications needed to thrive in the Tech Policy position, and why are they important?

To thrive in Tech Policy, you need a solid understanding of technology trends, regulatory environments, and public policy, often supported by a degree in law, public policy, or a related field. Familiarity with legal research databases, policy analysis tools, and industry-specific compliance systems is typically required. Strong communication, stakeholder management, and analytical thinking are essential soft skills for success. These abilities enable professionals to effectively advocate for or shape technology policies in alignment with organizational or societal goals.

Tech Policy jobs near you
Infographic showing various Tech Policy job openings in Quebec as of June 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $84,976 per year, or $40.9 per hour.

IT Support Analyst [#4927]

Alteo

Montreal, QC • On-site

Full-time

Posted 29 days ago

Job description

Alteo is looking for an IT Support Analyst for a permanent position based in Montreal.

*** Hybrid work: 4 days in the office/week ***

You will play a key role in supporting staff across the organization and helping them work efficiently with our bespoke publishing system for website content. You’ll receive full training on our custom publishing workflow, then become the go-to expert for supporting, testing, and improving how our teams use it. Alongside publishing support, you’ll handle day-to-day technical queries, manage tickets, and collaborate closely with colleagues across global IT to keep systems running smoothly. This is a great opportunity for someone who enjoys solving problems, learning new tools, and taking ownership of how technology supports our business.

Responsibilities:

  • Learn and master our bespoke publishing process, then support staff to ensure content is produced and published accurately and on time.
  • Handle client and internal queries related to hosted subscription or publishing services, escalating to Account Managers or the Product Team when necessary.
  • Plan, run, and document software testing for new releases and updates.
  • Provide responsive first-line technical support via help desk, email, phone, or in person.
  • Diagnose and resolve software, hardware, and network issues efficiently.
  • Escalate complex incidents with clear documentation when required.
  • Monitor and manage support tickets, keeping users informed and ensuring timely resolution.
  • Create and share internal solution articles to support knowledge transfer within the team.
  • Respond to automated system and security alerts in a timely manner.
  • Assist with IT improvement projects such as hardware refreshes, process automation, or system migrations.
  • Support business continuity and disaster recovery processes as needed.
  • Build trusted relationships with colleagues, leadership, and third-party partners.
  • Occasionally travel to other offices in the region.

Profile:

  • College degree in IT
  • 3-5+ years of experience as IT Technician
  • Strong proficiency in Microsoft Word and Excel (intermediate to advanced level).
  • General understanding of publishing or content workflows.
  • Excellent communication and relationship-building skills.
  • Experience with the Office 365 suite (Outlook, etc.).
  • Basic knowledge of Microsoft Azure, Intune, PIM, virtual machines, and storage accounts.
  • Solid troubleshooting, problem-solving, and analytical skills.
  • Experience with Windows operating systems.
  • Ability to monitor and manage hardware and software assets for compliance.

Nice to have:

  • Experience with VBA (Visual Basic for Applications).
  • Experience with Microsoft Word add-ins
  • Experience in a helpdesk or IT support environment (SLAs, ticketing).
  • Knowledge of Office 365 and the associated components (Exchange, Purview, SharePoint)
  • Knowledge of Active Directory (users, groups, DNS, DHCP, Group Policy).
  • Understanding of data security and compliance practices.
  • Familiarity with networking components such as switches, firewalls, and access points.
@@@@@

Alteo recherche un d'Analyste Support Informatique pour un poste permanent basé à Montréal.

*** Travail hybride : 4 jours au bureau par semaine ***

Vous jouerez un rôle clé dans l'accompagnement du personnel à tous les niveaux de l'entreprise et les aiderez à travailler efficacement avec notre système de publication sur mesure pour le contenu du site web. Vous recevrez une formation complète sur notre flux de travail de publication sur mesure, puis deviendrez l'expert de référence pour le soutien, les tests et l'amélioration de la manière dont nos équipes l'utilisent. Outre le soutien à la publication, vous traiterez les demandes techniques quotidiennes, gérerez les tickets et collaborerez étroitement avec vos collègues du service informatique mondial pour assurer le bon fonctionnement des systèmes. C'est une excellente opportunité pour quelqu'un qui aime résoudre des problèmes, apprendre à utiliser de nouveaux outils et s'approprier la manière dont la technologie soutient notre activité.

Responsabilités :

  • Apprendre et maîtriser notre processus de publication sur mesure, puis aider le personnel à s'assurer que le contenu est produit et publié avec précision et dans les délais.
  • Traiter les demandes des clients et les questions internes liées aux services d'abonnement hébergés ou de publication, en les transmettant aux responsables de compte ou à l'équipe produit si nécessaire.
  • Planifier, exécuter et documenter les tests logiciels pour les nouvelles versions et les mises à jour.
  • Fournir une assistance technique de première ligne réactive via le service d'assistance, par e-mail, par téléphone ou en personne.
  • Diagnostiquer et résoudre efficacement les problèmes liés aux logiciels, au matériel et au réseau.
  • Transmettre les incidents complexes avec une documentation claire lorsque cela est nécessaire.
  • Surveiller et gérer les tickets d'assistance, en tenant les utilisateurs informés et en garantissant une résolution rapide.
  • Créer et partager des articles de solutions internes pour favoriser le transfert de connaissances au sein de l'équipe.
  • Répondre rapidement aux alertes automatisées du système et de sécurité.
  • Participer à des projets d'amélioration informatique tels que le renouvellement du matériel, l'automatisation des processus ou les migrations de systèmes.
  • Soutenir les processus de continuité des activités et de reprise après sinistre selon les besoins.
  • Établir des relations de confiance avec les collègues, la direction et les partenaires tiers.
  • Se rendre occasionnellement dans d'autres bureaux de la région.

Profil :

  • DEC en TI
  • 3-5+ années d'expérience en tant que Technicien informatique
  • Maîtrise approfondie de Microsoft Word et Excel (niveau intermédiaire à avancé).
  • Compréhension générale des flux de travail liés à la publication ou au contenu.
  • Excellentes compétences en communication et en établissement de relations.
  • Expérience avec la suite Office 365 (Outlook, etc.).
  • Connaissances de base de Microsoft Azure, Intune, PIM, des machines virtuelles et des comptes de stockage.
  • Solides compétences en dépannage, en résolution de problèmes et en analyse.
  • Expérience avec les systèmes d'exploitation Windows.
  • Capacité à surveiller et à gérer les actifs matériels et logiciels pour garantir la conformité.

Atouts :

  • Expérience avec VBA (Visual Basic for Applications).
  • Expérience avec les compléments Microsoft Word
  • Expérience dans un environnement de service d'assistance ou de support informatique (SLA, gestion des tickets).
  • Connaissance d'Office 365 et des composants associés (Exchange, Purview, SharePoint)
  • Connaissance d'Active Directory (utilisateurs, groupes, DNS, DHCP, stratégie de groupe).
  • Compréhension des pratiques en matière de sécurité des données et de conformité.
  • Connaissance des composants réseau tels que les commutateurs, les pare-feu et les points d'accès.