Tech Helper Jobs in Independence, MO (NOW HIRING)

We are seeking a driven and customer-focused Managed IT Services Sales Professional to join our team. This role is responsible for generating new business and expanding existing accounts by delivering customized managed IT solutions, including help desk support, network management, security services, infrastructure monitoring, and IT consulting. The ideal candidate has a passion for technology, a strong understanding of IT operations, and a consultative sales approach

Responsibilities:

• Develop and execute strategies to identify and close new sales opportunities for managed IT services across a defined territory or vertical
• Engage with key decision-makers (CIOs, IT Managers, Operations Leaders) to understand their current infrastructure, challenges, and goals
• Present tailored solutions such as remote monitoring and management (RMM), IT helpdesk, cybersecurity, business continuity, and cloud integration
• Lead the full sales cycle, including prospecting, needs analysis, proposal development, contract negotiation, and closing
• Work closely with technical teams to scope, design, and present solutions that meet client needs and align with our service capabilities
• Maintain detailed pipeline activity and reporting in CRM tools
• Stay informed on evolving technology trends and competitor offerings in the managed services space

Qualifications:

• Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience)
• 3+ years of successful B2B sales experience, ideally with managed services, MSPs, or IT consulting firms
• Solid understanding of IT infrastructure components such as networking, security, cloud, and endpoint management
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical audiences
• Proven ability to develop lasting relationships and close mid- to high-value service contracts

Preferred Qualifications:

• Experience selling managed services such as:
  • Remote IT monitoring and maintenance
  • Help desk or desktop support
  • Backup and disaster recovery
  • Endpoint and network security
  • IT compliance and risk management
• Familiarity with RMM, PSA platforms (e.g., ConnectWise, Kaseya), and ticketing systems.
• Relevant certifications (e.g., CompTIA, Cisco, Microsoft, ITIL) are a plus.

Why Sales at SumnerOne?

• Work Hard, Play Hard: Work hard and have a blast - enjoy a family-first work-life balance and a supportive work environment
• Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement, company provided training, certifications and professional development support
• Competitive Rewards: Benefit from a competitive base salary, uncapped commission, rewarding commission structure, and various perks including paid expenses, monthly car and phone allowances, PTO, and paid holidays. Gain access to exclusive networking events, incentive trips, and our Presidents Club
• Future-Ready Benefits: Secure your long-term goals with our 401(k) plan and profit-sharing options
• Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration

Additional Information

• Job Type: Full-time (M-F, eligible for a hybrid schedule after 90 days of employment)
• Location: Kansas City, MO; St. Louis, MO; Springfield, MO.

SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

SumnerOne is proud to be an Equal Opportunity Employer