1

Tech Helper Jobs in New York (NOW HIRING)

IT Manager

New York, NY · On-site

$95K - $125K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Help Desk IT Team Lead

New York, NY · On-site

$95K - $115K/yr

About The Role We're looking for a proactive IT Team Lead to oversee the day-to-day operations of our internal IT helpdesk. You'll manage a small team of IT Support Specialists, handle escalations ...

Help Desk Agent

Melville, NY · On-site

$17.50 - $22.25/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

Contract (6+ Months) The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved ...

Team up with a seasoned Field Tech to troubleshoot and repair pool cover systems * Grab tools, prep for jobs, and be the MVP of "having what we need when we need it" * Help document work (yes, we ...

Provide IT helpdesk support, resolving hardware, software, and network issues * Support and maintain Windows 11, Lenovo X1, Windows Servers, and macOS platforms * Troubleshoot and support networking ...

Union Helper

Woodside, NY · On-site

$17/hr

... technologies. Our mission is to bring clarity and transformation to safety, security, and ... seeking a talented and motivated Union Helper to join our fire business unit. Primary ...

IT Technical Support

Manhattan, NY · On-site

$60K - $100K/yr

The IT Technical Support will provide day-to-day MacOS and design application support, coordinate ... Serve as the first line helpdesk engineer, providing day-to-day support to MacOS users

The IT Technical Support will provide day-to-day MacOS and design application support, coordinate ... Serve as the first line helpdesk engineer, providing day-to-day support to MacOS users

Showing results 41-60

Tech Helper information

What are the most commonly searched types of Tech jobs in New York? The most popular types of Tech jobs in New York are:
What cities in New York are hiring for Tech Helper jobs? Cities in New York with the most Tech Helper job openings:
Infographic showing various Tech Helper job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Help Desk Support - Level II

K2 Staffing, LLC

Roseland, NJ • On-site

$28 - $34/hr

Full-time

Re-posted 8 days ago


Job description

Summary
Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.