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Tech Helper Jobs in New York (NOW HIRING)

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Description eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Description eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Job Summary : eMazzanti Technologies is a leading provider of IT Services looking to expand their eCare Managed Services team. The role involves providing level 1 and level 2 help desk support to ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We're ...

tilebar11

IT Help Desk - Showrooms

New York, NY

Job Title: IT Help Desk Analyst - Showrooms Location : New York, NY (Flatiron HQ) - 4 days onsite, 1 day remote On-site in our NYC office supporting showroom and corporate users, with up to 25 ...

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

Job Title: IT Help Desk Analyst - Showrooms Location : New York, NY (Flatiron HQ) - 4 days onsite, 1 day remote On-site in our NYC office supporting showroom and corporate users, with up to 25 ...

childcenterny

IT Helpdesk Support

Forest Hills, NY

Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to join our Technology team. In this role, the selected candidate will provide high-quality end-user ...

childcenterny

IT Helpdesk Support

Forest Hills, NY

Position Overview We are seeking a seasoned and service-oriented Helpdesk Support professional to join our Technology team. In this role, the selected candidate will provide high-quality end-user ...

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Infographic showing various Tech Helper job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 15% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Experienced IT Helpdesk Technician

Evade Solutions Inc

Manhattan, NY • On-site

Part-time

Re-posted 10 days ago

Job description

Benefits:
  • Help or transport service
  • Opportunity for advancement
  • Training & development

Experienced IT Helpdesk Technician
Part-Time position
 
Job Summary
NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment.
 
Key Responsibilities
  • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues
  • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications
  • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools
  • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN)
  • Install, configure, and maintain desktops, laptops, printers, and mobile devices
  • Escalate complex issues to senior IT staff or vendors when required, following established procedures
  • Document incidents, solutions, and procedures in the ticketing system and knowledge base
  • Participate in system upgrades, rollouts, and IT projects as needed
  • Ensure compliance with security policies and data protection standards
Required Qualifications
  • 2/3 years of experience in an IT helpdesk or technical support role
  • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics)
  • Hands-on experience with Active Directory, Group Policy, and user management
  • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP)
  • Excellent problem-solving and communication skills
  • Ability to manage multiple issues and prioritize effectively
Preferred Qualifications
  • Experience with macOS and mobile device management 
  • Basic knowledge of firewalls, VPNs, and endpoint security solutions
  • Experience supporting remote users and hybrid work environments
Soft Skills
  • Strong customer service orientation
  • Clear verbal and written communication
  • Patience and professionalism under pressure
  • Ability to work independently and as part of a team
Work Environment
  • Office-based, midtown Manhattan (near Grand Central Station)
  • May require occasional after-hours 
  • 3-4 days part-time position (9 to 5pm)
Compensation & Benefits
  • Salary: to be discussed during the interview process
  • Ongoing training and certification support
  • Career growth opportunities within the IT team