Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
Quick apply
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...
If you don't just "tolerate" people but genuinely love them - if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan - then read on. Reasons NOT to ...
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...
Kalamazoo, MI · On-site
IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...
Troy, MI · On-site
If you dont just tolerate people but genuinely love them if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan then read on. Reasons NOT to Apply
Quick apply
Troy, MI · On-site
If you dont just tolerate people but genuinely love them if helping someone through their tech headache feels like your craft, what basketball is to Michael Jordan then read on. Reasons NOT to Apply
Byron Center, MI · On-site
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
Quick apply
Byron Center, MI · On-site
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
Grand Rapids, MI · On-site
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
Grand Rapids, MI · On-site
IT Help Desk Specialist Location: Byron Center, MI Schedule: Monday through Friday, 8:00 AM to 4:30 PM Position Type: Full-Time, Onsite Reports To: Director of Operations Support Great People. Build ...
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage helpdesk systems, and support staff with hardware and software issues. Responsibilities : • ...
Kalamazoo, MI · On-site
They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage helpdesk systems, and support staff with hardware and software issues. Responsibilities : • ...
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Quick apply
Grand Rapids, MI · On-site
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
$14.50 - $19.25/hr
IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...
Shelby Township, MI · On-site
$16 - $20/hr
Responsibilities of the IT Support Specialist: * Monitor and respond to requests received through the IT Helpdesk ticketing system * Provide On-site service calls when required * Mange projects start ...
Quick apply
Shelby Township, MI · On-site
$16 - $20/hr
Responsibilities of the IT Support Specialist: * Monitor and respond to requests received through the IT Helpdesk ticketing system * Provide On-site service calls when required * Mange projects start ...
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Quick apply
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI. In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Shelby Township, MI · On-site
$16 - $20/hr
Responsibilities of the IT Support Specialist: * Monitor and respond to requests received through the IT Helpdesk ticketing system * Provide On-site service calls when required * Mange projects start ...
Quick apply
Shelby Township, MI · On-site
$16 - $20/hr
Responsibilities of the IT Support Specialist: * Monitor and respond to requests received through the IT Helpdesk ticketing system * Provide On-site service calls when required * Mange projects start ...
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI . In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Quick apply
Grand Rapids, MI · On-site
FZ is looking for an IT Help Desk Technician to join our team in Grand Rapids, MI . In this role, you'll serve as the first point of contact for employees seeking technical support, helping resolve ...
Wixom, MI · On-site
Overview IT Help Desk Technician The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and ...
Wixom, MI · On-site
Overview IT Help Desk Technician The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and ...
... latest technology. Job Purpose Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area ...
... latest technology. Job Purpose Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area ...
... latest technology. Job Purpose Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area ...
... latest technology. Job Purpose Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area ...
Full-time
Posted 24 days ago
Job description
Job Title: Contract IT Help Desk
Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided
required
Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.
Key Responsibilities:
- Provide first-level technical support and troubleshooting for IT-related issues
- Respond to incoming calls, emails, and tickets in a timely and professional manner
- Identify, diagnose, and resolve technical problems for clients
- Escalate complex issues to the appropriate teams for further resolution
- Document all support activities and resolutions in our ticketing system
- Collaborate with team members to continuously improve processes and procedures
- Participate in on-call rotation for off-hours support as needed
- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients
Requirements:
- Associate degree or higher in a related field
- Minimum of 2 year of experience in help desk support
- Proficiency in Microsoft Windows operating systems
- Experience with Active Directory and Citrix
- Familiarity with Microsoft Office applications
- Available for off-hours support on a rotating basis
- Knowledge of Microsoft Azure is a plus
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving and troubleshooting skills
