Tampa, FL · On-site
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...
Quick apply
Tampa, FL · On-site
$80K - $110K/hr
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...
Boca Raton, FL · On-site
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
Boca Raton, FL · On-site
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
Boca Raton, FL · On-site
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
New
Quick apply
Boca Raton, FL · On-site
Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...
New
The Student IT Helpdesk Technician supports campus technology services while developing practical technical and professional skills that reflect Soka University of America's mission to foster a ...
The Student IT Helpdesk Technician supports campus technology services while developing practical technical and professional skills that reflect Soka University of America's mission to foster a ...
Cape Canaveral, FL · On-site
Job Summary The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. This position is expected to be 100% onsite in Cape Canaveral.
Cape Canaveral, FL · On-site
Job Summary The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. This position is expected to be 100% onsite in Cape Canaveral.
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...
Are you passionate about helping people solve technical problems and keeping systems running smoothly? We're looking for a Client Technologies Technician to be the friendly, knowledgeable front line ...
Quick apply
Are you passionate about helping people solve technical problems and keeping systems running smoothly? We're looking for a Client Technologies Technician to be the friendly, knowledgeable front line ...
Miami, FL · On-site
Answer and direct incoming IT support calls and emails. * Create and manage service cases in the ticketing system. * Provide basic troubleshooting for common IT issues (e.g., password resets ...
Quick apply
Miami, FL · On-site
Answer and direct incoming IT support calls and emails. * Create and manage service cases in the ticketing system. * Provide basic troubleshooting for common IT issues (e.g., password resets ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Quick apply
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Quick apply
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Quick apply
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices. We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as ...
We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting.
The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all technical skill levels.
Key ResponsibilitiesRespond to inbound help desk calls, tickets, and emails from clinical and administrative staff.
Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
Follow documented procedures, knowledge base articles, and internal support workflows to troubleshoot and resolve user issues.
Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system.
Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed.
Provide professional, patient, and customer-focused support to users of all technical skill levels.
Assist with basic user account setup, access changes, and application support as needed.
Support increased ticket or call volume during peak periods, system updates, and special projects.
Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies.
Required QualificationsHigh school diploma or GED required.
Active HIPAA compliance credential or training required.
1+ year of IT help desk, service desk, technical support, or related experience preferred.
Basic understanding of Windows, email, user accounts, password resets, VPN, and common business applications.
Strong verbal and written communication skills.
Customer-focused mindset with the ability to remain calm, professional, and helpful under pressure.
Strong attention to detail and ability to accurately document support activity.
Ability to handle confidential information with professionalism and discretion.
Preferred QualificationsAssociate degree in Information Technology, Computer Science, or a related field.
Experience supporting users in a healthcare, clinical, medical office, or regulated environment.
Experience with EMR/EHR systems, healthcare applications, or clinical software.
Familiarity with ticketing systems, remote support tools, and IT documentation processes.
Ideal CandidateThe ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve technical problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
Sourced by ZipRecruiter
Recruiting and staffing services
1 - 10 Employees
Rochester, MI, US
