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Tech Engineer Jobs in Florida (NOW HIRING)

About the Role As a Staff IT Engineer - Service Management, you will own and evolve Nubank's IT Service Management (ITSM) practice end to end. You'll design and implement processes, tools, and ...

The University of Central Florida, in Orlando, Florida, is seeking a Research Technology Engineer II for the Department of Office of Research. Duties and responsibilities will support research ...

This is the first level of the non-Engineer degreed technical support role job classification. The Engineering Technologist I applies developing technical expertise to solve simple problems, and ...

This is the first level of the non-Engineer degreed technical support role job classification. The Engineering Technologist I applies developing technical expertise to solve simple problems, and ...

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Tech Engineer information

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How much do tech engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for tech engineer in Florida is $24.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $28.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a tech engineer?

To thrive as a Tech Engineer, you need a solid background in computer science, problem-solving abilities, and a relevant engineering degree or certification. Familiarity with programming languages, version control systems like Git, and cloud platforms or DevOps tools is typically required. Strong analytical thinking, effective communication, and teamwork skills help Tech Engineers excel in collaborative and dynamic environments. These competencies enable efficient development, troubleshooting, and innovation, which are critical for delivering robust technology solutions.

What are some common challenges tech engineers face when working on cross-functional teams?

Tech Engineers often collaborate with product managers, designers, and other engineering specialists to deliver complex projects. One common challenge is ensuring clear communication across different disciplines, as technical requirements and priorities may differ. Managing timelines and aligning everyone’s expectations requires strong organizational and interpersonal skills. Proactively seeking feedback and fostering open dialogue can help Tech Engineers navigate these challenges and contribute to successful team outcomes.

What is the difference between Tech Engineer vs Software Developer?

AspectTech EngineerSoftware Developer
CredentialsBachelor's in Engineering or related field, certifications varyBachelor's in Computer Science or related field, coding certifications
Work EnvironmentDesign, implement, and maintain technical systems, often in hardware and infrastructureDevelop, test, and deploy software applications and programs
Industry UsageUsed across IT, manufacturing, telecommunications, and tech industriesPrimarily in software, tech startups, and IT services

Tech Engineers focus on designing and maintaining technical systems, including hardware and infrastructure, while Software Developers primarily create and maintain software applications. Both roles require technical skills and often collaborate, but their core responsibilities and work environments differ significantly.

What does a tech engineer do?

A tech engineer designs, develops, tests, and maintains technological systems and solutions, often working with hardware, software, or network infrastructure. They troubleshoot technical issues, implement new technologies, and may hold certifications in specific tools or platforms to ensure system efficiency and security.

What cities in Florida are hiring for Tech Engineer jobs?

Cities in Florida with the most Tech Engineer job openings:

Infographic showing various Tech Engineer job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $51,115 per year, or $24.6 per hour.

Staff IT Engineer - Service Management

Nubank

Miami, FL • On-site

$178K - $267K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago


Key responsibilities

  • Own and evolve Nubank's IT Service Management (ITSM) practice end to end, including designing and implementing processes, tools, and governance.

  • Establish and manage the ITSM toolchain, including configuration, workflow design, SLA rules, and integrations with other systems.

  • Define, track, and report on operational KPIs, and support audit and compliance requirements related to IT operational controls.


Job description

About Nu
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks.
Visit our Institutional Page
About the Team
The IT team is the operational backbone of Nubank's internal infrastructure. As the company scales, we're building the service management foundations that let engineering teams move faster with more confidence - turning IT operations into a strategic advantage, not just a support function.
About the Role
As a Staff IT Engineer - Service Management, you will own and evolve Nubank's IT Service Management (ITSM) practice end to end. You'll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.
You'll Be Responsible For
  • Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
  • Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
  • Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
  • Identifying and closing automation gaps - routing, escalation, notifications, and reporting - partnering with engineering teams to reduce manual toil across operations.
  • Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
  • Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
  • Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
  • Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.
We Are Looking For a Person Who Has
Mandatory qualifications
  • 7+ years of experience in IT service management, IT operations, or a related discipline.
  • Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
  • Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
  • Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) - not just using it, but designing it.
  • Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
  • Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications
  • Experience in fintech, high-growth tech, or other regulated industries.
  • Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
  • Experience partnering with Security and/or Platform Engineering teams.
  • Fluent English.
What We Offer
  • Greenfield, high-visibility scope: you'll define what "good" ITSM looks like at Nubank's scale - from zero.
  • Direct exposure to senior leadership across IT and Engineering.

A culture that values ownership and getting foundations right, without bureaucracy for its own sake.
Location
  • Miami, United States
  • Palo Alto, United States
  • Washington DC, United States
Our Benefits
  • Opportunity of earning equity at Nu
  • Medical Insurance
  • Dental and Vision Insurance
  • Life Insurance and AD&D
  • Extended maternity and paternity leaves
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • NuCare - Our mental health and wellness assistance program
  • 401K
  • Saving Plans - Health Saving Account and Flexible Spending Account
  • Work-from-home Allowance
  • Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Location-Specific Disclosures
  • Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $178,560 - $267,840

Our recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.