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Tech Cu Jobs (NOW HIRING)

Service Center Agent

Lubbock, TX ยท On-site

$11.50 - $15/hr

Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship. * Greet every member in ...

New

$22.57/hr

SAP Center & Tech CU Arena REPORTS TO: Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview ...

$22.57/hr

SAP Center & Tech CU Arena REPORTS TO: Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview ...

Ticket Seller

San Jose, CA ยท On-site

$22.57/hr

SAP Center & Tech CU Arena REPORTS TO: Ticket Office Manager POSTING DATED: June 2026 Pay Range: The pay range for this role is $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position Overview ...

Warm leads provided directly from Tech CU branches. * Local and Responsive : In-house underwriting and processing = quicker decisions and smoother closings. * Strong Brand : As part of Tech Credit ...

Warm leads provided directly from Tech CU branches. * Local and Responsive : In-house underwriting and processing = quicker decisions and smoother closings. * Strong Brand : As part of Tech Credit ...

$23.13/hr

SAP Center and Tech CU Arena - San Jose, CA REPORTS TO: Sr. Manager of Building Services POSTING DATED: July 2026 Pay Range: $23.13/hour (SEIU Local 1877- Salary Schedule) Position Overview This ...

$22.57/hr

SAP Center & Tech CU Arena REPORTS TO: Manager of Guest Experience POSTING DATED: June 5, 2026 PAY RANGE: The pay range for this role $22.57 per hour - (SEIU Local 1877- Salary Schedule) Position ...

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Tech Cu information

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How much do tech cu jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for tech cu in the United States is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Tech Cu vs Tech Support Specialist?

AspectTech CuTech Support Specialist
Required CredentialsTypically a relevant IT certification or associate degreeSimilar certifications or associate degrees
Work EnvironmentOffice or remote technical support teamsCustomer service centers, help desks, or remote support
Employer & Industry UsageIT companies, tech departments, service providersIT support firms, tech companies, hardware vendors
Common Search & ComparisonTech Cu vs Tech Support Specialist

Tech Cu and Tech Support Specialist roles often require similar certifications and work in comparable environments. While Tech Cu may focus more on technical troubleshooting and system management, Tech Support Specialists often handle customer inquiries and issue resolution. Both roles are essential in tech support industries and are frequently compared by job seekers seeking entry-level IT support positions.

What are some common challenges Tech Cu representatives face when troubleshooting technical issues remotely?

Tech Customer Support Representatives often encounter challenges such as accurately diagnosing issues without direct access to the user's device, communicating complex technical concepts in simple terms, and managing customer expectations regarding resolution times. They must rely on clear questioning and remote diagnostic tools to gather information, which can be difficult if customers are not tech-savvy. Strong problem-solving skills, patience, and adaptability are essential for success in this role.

What is a Tech Cu?

Tech Cu jobs refer to employment opportunities at Technology Credit Union (Tech CU), a financial institution based in California. These roles span various departments, including member services, lending, IT, finance, and management. Employees at Tech CU typically help members with banking needs, develop financial products, and support the credit union's technology infrastructure. Working at Tech CU can offer competitive benefits, opportunities for advancement, and a collaborative work environment. The organization values innovation and member-focused service.

What are the key skills and qualifications needed to thrive as a Tech Cu specialist, and why are they important?

To thrive as a Tech Customer Support Specialist, you need strong problem-solving abilities, technical knowledge of software and hardware, and typically a background in IT or customer service. Familiarity with ticketing systems like Zendesk or Freshdesk, remote diagnostic tools, and relevant certifications such as CompTIA A+ are valuable assets. Excellent communication, patience, and active listening skills help you connect with customers and resolve issues efficiently. These skills ensure timely and effective support, leading to high customer satisfaction and smooth technical operations.
More about Tech Cu jobs
What cities are hiring for Tech Cu jobs? Cities with the most Tech Cu job openings:
What states have the most Tech Cu jobs? States with the most job openings for Tech Cu jobs include:
Infographic showing various Tech Cu job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 15% Part Time, 9% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,706 per year, or $23.4 per hour.

$11.50 - $15/hr

Full-time

Posted yesterday

New


Job description

Position Summary
The Service Center Agent (SCA) focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the SCA is charged with embracing an attitude of lifetime learning and excelling at creating the very best member experience. The SCA's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a considerate, accurate and professional manner.
Duties & Responsibilities
  • Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship.
  • Greet every member in a professional, TREKS manner.
  • Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received via telephone, or digital customer service channels.
  • Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services (including, but not limited to, online and mobile banking, Wires, ACH, debit or credit card issues and basic account inquiries). Corresponding to other departments as needed to resolve issues on all aspects of member's needs.
  • Mail, fax, or email account application or other documentation as needed.
  • Assist members with completing online forms or other documents as needed.
  • Document all call information according to standard operating procedures.
  • Responsible for ensuring proper follow-up and member satisfaction.
  • Maintain a thorough working knowledge of Texas Tech CU policies and procedures.
  • Maintain knowledge of all state and federal regulations that are applicable to Service Center positions.
  • Attend and participate in job-related training sessions.
  • Maintain member confidentiality.
  • Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed

Skills & Qualifications
  • Previous Teller, Customer Service, Retail, or Food Service experience is a plus.
  • Bilingual (English/Spanish) preferred
  • Experience meeting individual and team goals.
  • Ability to build rapport with all members/callers and stay calm under pressure.
  • Excellent communication skills, both oral (over the phone) and written.
  • Ability to multitask accurately and promptly.

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.