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Tech Communications Jobs in Tennessee (NOW HIRING)

HCA Healthcare

Communication Specialist

Franklin, TN · On-site

Prepare and review drafts of compliance communications such as newsletter articles, Compliance ... Strong organizational, writing, and technology skills. Detail oriented and to manage multiple ...

HCA Healthcare

Communication Specialist

Nashville, TN · On-site

Prepare and review drafts of compliance communications such as newsletter articles, Compliance ... Strong organizational, writing, and technology skills. Detail oriented and to manage multiple ...

HCA Healthcare

Communication Specialist

Lebanon, TN · On-site

Prepare and review drafts of compliance communications such as newsletter articles, Compliance ... Strong organizational, writing, and technology skills. Detail oriented and to manage multiple ...

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Tech Communications information

What is a Tech Communications?

A Tech Communications job involves bridging the gap between technical teams and non-technical audiences. Professionals in this role translate complex technical concepts into clear, accessible language for employees, customers, or stakeholders. They may create documentation, manage internal and external communications, and support product messaging. Strong writing, technical knowledge, and communication skills are essential.

What are the typical daily responsibilities of someone in a Tech Communications role?

Professionals in Tech Communications often spend their days creating, editing, and managing content like technical manuals, product updates, blog posts, and internal documentation. They collaborate closely with engineers, product managers, and marketing teams to gather technical information and ensure clarity and consistency in messaging. The role may also involve responding to user inquiries, updating FAQs, or preparing training materials for new software releases. Balancing multiple projects while meeting tight deadlines is common, and effective communication across diverse teams is a regular part of the job.

What are the key skills and qualifications needed to thrive in the Tech Communications position, and why are they important?

To succeed in Tech Communications, you need strong written and verbal communication skills, a deep understanding of technology concepts, and typically a background in communications, journalism, or a related field. Familiarity with documentation tools, content management systems (CMS), and sometimes certifications in technical writing or digital communications are highly valued. Outstanding candidates also demonstrate attention to detail, adaptability, and the ability to translate complex technical information for non-technical audiences. These abilities are vital for ensuring clear, accurate, and audience-appropriate messaging that bridges technical teams and wider stakeholders.

What are jobs in communication technology?

Jobs in communication technology include roles such as network administrators, systems analysts, and telecommunications engineers who design, implement, and maintain communication systems like internet networks, phone systems, and data transmission infrastructure. These positions often require knowledge of networking protocols, hardware, and software tools, as well as relevant certifications like Cisco or CompTIA. Professionals in this field work in various environments including corporate, government, and service providers, often requiring strong problem-solving and technical skills.

What can I do with a tech communications degree?

A tech communications degree prepares individuals for roles such as technical writer, communications specialist, or technical support analyst. Graduates can work in industries like technology, healthcare, or engineering, creating user manuals, technical documentation, or managing internal communications, often using tools like Adobe FrameMaker or Microsoft Office. Strong writing, technical understanding, and communication skills are essential for success in these roles.

What are popular job titles related to Tech Communications jobs in Tennessee?

For Tech Communications jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Tech Communications jobs in Tennessee look for?

The top searched job categories for Tech Communications jobs in Tennessee are:

What cities in Tennessee are hiring for Tech Communications jobs?

Cities in Tennessee with the most Tech Communications job openings:

Tech Communications jobs near you
Infographic showing various Tech Communications job openings in Tennessee as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

System Director-Service Delivery & Customer Experience - HS IS Admin Corporate

Baptist Memorial Health Care Corporation

Memphis, TN • On-site

$206K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Overview
Summary
The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information technology functions. The core areas of responsibility are oversight of all IT site support functions across the organization through a management team, the IT Service (Help) Desk function, and IT Communications. The position is focused on a solid understanding of operations and process and be able to create a common understanding of service level expectations while working in a participative manner with the end users as well as operational representatives to build relationships with customers throughout our various service areas.
Responsibilities
  • Oversee a team of direct reports who in turn collaborate with site support teams across our 22 acute care settings, our 150+ ambulatory sites, business operations, and academic environments.
  • Service Markets encompass West-Tennessee, Northern to Mid-Mississippi, North East Arkansas, and our Baptist University campus service areas.
  • Oversee our IT Customer Service Desk for Baptist Memorial Health's Corporate IT department.
  • Responsible for Corporate IT customer communications across the organization.
  • Provide leadership and be responsible for delivery of IT customer service throughout Baptist Memorial Health.
  • Establish credibility with all key customers in the system including being primary liaison to our Baptist Medical Group physicians.
  • Deliver a user focused, customer experience that ensures the information technology team is a client services organization. Both internally and externally.
  • Promote communication between IT and system users. Develop a credible priority-setting mechanism and effectively communicate.
  • Hire as necessary, train, manage and evaluate staff reporting to the Senior IT Executive. Provide guidance and support for information systems managers. Realign as necessary for more effective and streamlined operations.
  • Set reasonable customer satisfaction goals and work with the team to meet them consistently by way of existing intercompany service surveys.
  • Improve CSAT (Customer Satisfaction) scores, or other equivalent customer satisfaction metric.
  • Review all information technology operating and capital budgets, making necessary recommendations on strategies and related expenditures to assure consistency with corporate goals and objectives.
  • Strategically lead and develop a director team to enhance performance by setting clear accountable performance measures.

Requirements, Preferences and Experience
Education
Preferred : Master's Degree in Business Administration or related Field
Minimum : Bachelor's Degree in Business Administration or related Field
Experience
Minimum : 3 years of Management Experience in a related field.
About Baptist Memorial Health Care
At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.
At Baptist, We Offer:
  • Competitive salaries
  • Paid vacation/time off
  • Continuing education opportunities
  • Generous retirement plan
  • Health insurance, including dental and vision
  • Sick leave
  • Service awards
  • Free parking
  • Short-term disability
  • Life insurance
  • Health care and dependent care spending accounts
  • Education assistance/continuing education
  • Employee referral program

Job Summary:
Position: 14877 - System Director-Service Delivery & Customer Experience
Facility: BMHCC Corporate Office
Department: HS IS Admin Corporate
Category: Information Systems
Type: Non Clinical
Work Type: Full Time
Work Schedule: Days
Location: US:TN:Memphis
Located in the Memphis metro area

What Baptist Memorial Health Care employees say

Pay

Benefits

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Workplace

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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