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Tech Associate Jobs in Rialto, CA (NOW HIRING)

Sales Associate

Orange, CA · On-site

$15 - $20.25/hr

Use technology to stay informed on company priorities and promotions and provide customers with a ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

Retail Part Time Store Associate

Fontana, CA · On-site

$15.75 - $18/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Retail Part Time Store Associate

Fontana, CA · On-site

$15.75 - $18/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A+, Network+, Security+, or equivalent certifications. * Experience with Active Directory or similar ...

Retail Part Time Store Associate

Ontario, CA · On-site

$16.90 - $18.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Retail Part Time Store Associate

Ontario, CA · On-site

$16.90 - $18.25/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Retail Part Time Store Associate

Redlands, CA · On-site

$15.25 - $17.50/hr

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

In addition, as an entry level Store Associate, you will be trained in technology and print products/services, ensuring you're equipped with the knowledge to assist customers effectively. You will ...

Showing results 21-40

Tech Associate information

See Rialto, CA salary details

$11

$21

$34

How much do tech associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for tech associate in Rialto, CA is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.81 per hour, depending on experience, location, and employer.

What is a tech associate?

Tech Associates are entry- to mid-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with IT tasks within organizations. They often work closely with IT teams and end-users, helping to maintain systems, install equipment, and respond to technical inquiries. Tech Associates may also assist in setting up new technology, performing routine maintenance, and ensuring the smooth operation of computer networks. Their role is crucial in keeping technology infrastructure running efficiently.

What are the key skills and qualifications needed to thrive as a tech associate, and why are they important?

To thrive as a Tech Associate, you need foundational knowledge in computer systems, troubleshooting, and basic programming, often supported by an associate's degree in IT or a related field. Familiarity with help desk ticketing systems, operating systems (Windows, macOS, Linux), and certifications like CompTIA A+ are commonly required. Strong communication, problem-solving abilities, and customer service skills help you effectively address technical issues and support end-users. These skills and qualities are crucial for efficiently resolving technical problems and ensuring smooth IT operations within an organization.

What are some common challenges tech associates face when supporting cross-functional teams, and how can they navigate them effectively?

Tech Associates often collaborate with various departments such as engineering, product, and customer support, which can present challenges like differing communication styles, shifting priorities, and managing multiple tasks simultaneously. To navigate these challenges, it's important to develop strong organizational skills, maintain clear and proactive communication, and be adaptable to changing project requirements. Leveraging project management tools and regularly aligning with team leads can help ensure that tasks are prioritized effectively and collaboration remains smooth.

What is the difference between Tech Associate vs Tech Support Specialist?

AspectTech AssociateTech Support Specialist
Required CredentialsAssociate degree or relevant certificationsHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice, data centers, client sitesHelp desks, call centers, remote support
Employer & Industry UsageIT firms, tech companies, corporate IT departmentsIT service providers, tech companies, customer support centers

Tech Associates typically have a broader role involving hardware, software, and network support within organizations, often requiring relevant certifications or an associate degree. Tech Support Specialists focus on troubleshooting and resolving user issues, often in call centers or remote settings. Both roles are essential in tech support but differ in scope and work environment.

What are the most commonly searched types of Tech jobs in Rialto, CA?

The most popular types of Tech jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Tech Associate jobs?

Cities near Rialto, CA with the most Tech Associate job openings:

IT Support Technician, Level 2

The Guitar Center Company

Rialto, CA • On-site

$26 - $29.67/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Key responsibilities

  • Provide Tier 2 technical support for warehouse associates, supervisors, and management.

  • Troubleshoot and resolve hardware, software, network, and peripheral issues related to warehouse technology.

  • Support warehouse management systems, RF devices, printers, workstations, and assist with technology integrations.


Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

374th of 739 rated retailers


Job description

Position Summary
The End User Support Technician II provides advanced technical support for associates, systems, and technology operating within a large-scale distribution center and warehouse environment. This position serves as the primary on-site IT resource responsible for supporting warehouse operations, fulfillment systems, RF devices, printers, workstations, network-connected equipment, and end-user computing technologies.
The technician is responsible for resolving escalated incidents, performing root cause analysis, maintaining operational uptime, and partnering with infrastructure, application, and engineering teams to ensure uninterrupted warehouse operations.
Key Responsibilities
End User & Operational Support
  • Provide Tier 2 technical support for warehouse associates, supervisors, and management.
  • Troubleshoot and resolve hardware, software, network, and peripheral issues.
  • Support Windows workstations, laptops, thin clients, and shared-use devices.
  • Respond to service requests and incidents in accordance with established SLAs/XLAs.
  • Escalate complex issues to teams such as infrastructure, application, engineering or third-party vendors when necessary.

Warehouse Technology Support
  • Support RF scanners, handheld devices, mobile computers, tablets, and vehicle-mounted terminals.
  • Troubleshoot warehouse management systems (WMS), inventory applications, shipping systems, and fulfillment technologies.
  • Support barcode printers, label printers, thermal printers, and print-and-apply systems.
  • Maintain and troubleshoot warehouse workstations and kiosk systems.
  • Assist with conveyor, automation, and technology integrations as required.

Infrastructure & Network Support
  • Perform basic network troubleshooting including cabling, switches, wireless access points, and connectivity issues.
  • Support warehouse wireless environments used by handheld devices and mobile equipment.
  • Coordinate with Network and Infrastructure teams during outages or technology deployments.
  • Assist with equipment replacements, upgrades, and technology refresh projects.

Asset & Inventory Management
  • Maintain accurate inventory records of IT hardware and equipment.
  • Coordinate deployment, replacement, recovery, and disposal of technology assets.
  • Perform workstation imaging, configuration, and deployment activities.
  • Track warehouse technology inventory and spare equipment levels.

Project & Operational Support
  • Participate in warehouse expansion, relocation, and infrastructure projects.
  • Support software rollouts and hardware deployments.
  • Assist with testing and validation of new warehouse technologies.
  • Provide after-hours or weekend support during critical operational events or peak business periods.

Documentation & Knowledge Management
  • Create and maintain technical documentation and standard operating procedures.
  • Update knowledge articles and troubleshooting guides.
  • Document recurring issues and recommend process improvements.

Schedule Flexibility
  • Must be flexible to work evenings, weekends, holidays, and overtime as business needs dictate.
  • Ability to work a flexible schedule.
  • Willingness to adjust work hours to support operational requirements.
  • Must be available outside normal business hours for planned maintenance or emergency support.

To join our band, you'll need the following experience:
Qualifications & Experience:
  • Associate degree in Information Technology or equivalent experience.
  • 3-5 years of desktop support, field support, or end-user support experience.
  • Experience supporting distribution centers, warehouses, manufacturing plants, or logistics operations.
  • Strong troubleshooting skills across:
  • Windows OS and Mac OS
  • Microsoft 365
  • Active Directory
  • Printers and scanning devices
  • Network connectivity
  • Mobile computing devices
  • Experience using ITSM tools such as ServiceNow.
  • Ability to lift up to 50 pounds and work in a warehouse environment.

Preferred
  • Experience supporting:
  • Warehouse Management Systems (WMS) such as PKMS, Highjump, RF-Smart, Manhattan etc.
  • MDM's such as SOTI, Intune, ManageEngine, etc.
  • Blue Yonder/JDA
  • DAX
  • Shipping and logistics platforms
  • CompTIA A+, Network+, or Microsoft certification.
  • Experience supporting Zebra, Honeywell, or similar mobile warehouse technologies and devices.
  • Basic networking knowledge (Cisco, Meraki, Aruba)
  • Ability to run and terminate data lines.

Pay Rate: $26.00 - $29.67/hr dependent on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Disclaimer: While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.
Why Guitar Center Company? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave - take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.

What Guitar Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Guitar Center logo

About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964