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Tech Account Manager Jobs in Raleigh, NC (NOW HIRING)

Qualys

Technical Account Manager SME

Raleigh, NC · Remote

The Technical Account Manager is in charge of managing the relationship with Small and Medium ... General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability ...

New

EnerSys

Strategic Account Manager II

Raleigh, NC · On-site

Culture: We value and strive for excellence in all that we do through innovative technology by ... Job Purpose Manage and grow assigned UPS Strategic Accounts by developing strong customer ...

Qualys

Technical Account Manager SME

Raleigh, NC · Remote

The Technical Account Manager is in charge of managing the relationship with Small and Medium ... General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability ...

New

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible ... We do this with a strategy-led technology approach that uncovers the truth behind what drives ...

Avalara

Customer Account Manager

Durham, NC · On-site

Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... You'll bring experience using AI and AI-related technologies, ready to thrive here. * You'll apply ...

Allied Universal

Security Account Manager

Butner, NC · On-site

$64K/yr

Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...

Mercalis

Technical Account Manager

Morrisville, NC · On-site +1

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Allied Universal

Security Account Manager

Butner, NC

$64K/yr

Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...

Mercalis

Technical Account Manager

Morrisville, NC · Remote

The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ...

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Showing results 1-20

All JobsTech Account JobsTech Account Manager JobsTech Account Manager Jobs in Raleigh, NC

Tech Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do tech account manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for tech account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.
What cities near Raleigh, NC are hiring for Tech Account Manager jobs? Cities near Raleigh, NC with the most Tech Account Manager job openings:
Tech Account Manager jobs near you
Infographic showing various Tech Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.
Security Account Manager

Security Account Manager

Allied Universal

Morrisville, NC • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,400 frontline employees who took The Breakroom Quiz

66th of 100 rated security

Job description

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Salary: $60,320 / Year

Why Join Allied Universal?

  • Career Growth: Opportunities to advance within a global leader in security services
  • Impactful Work: Play a vital role in protecting people, property, and businesses
  • Supportive Team: Work with caring professionals dedicated to safety and excellence

RESPONSIBILITIES:

  • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
  • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
  • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
  • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
  • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
  • Experience in leading, developing, and retaining a dynamic team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • College degree in Business Administration or a law enforcement-related field
  • Law enforcement, military, and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing, or scheduling experience
  • Aptitude with security systems: CCTV, access control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs