Technical Account Manager SME
Raleigh, NC · On-site
The Technical Account Manager is in charge of managing the relationship with Small and Medium ... General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability ...
Technical Account Manager SME
Raleigh, NC · On-site
The Technical Account Manager is in charge of managing the relationship with Small and Medium ... General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability ...
Account Manager, Small Pharma
Durham, NC · Remote
$53K - $182K/yr
Account Manager, Small Pharma About the Role IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking an ...
Account Manager, Small Pharma
Durham, NC · Remote
$53K - $182K/yr
Account Manager, Small Pharma About the Role IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking an ...
Account Manager, Small Pharma
Durham, NC · Remote
$53K - $182K/yr
Account Manager, Small Pharma About the Role IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking an ...
Account Manager, Small Pharma
Durham, NC · Remote
$53K - $182K/yr
Account Manager, Small Pharma About the Role IQVIA is a global leader in advanced analytics, technology solutions, and clinical research for the life sciences industry. We are currently seeking an ...
Sr. Account Manager
Raleigh, NC · Remote
About the team and what we'll build together As a Senior Account Manager, you will be responsible ... We do this with a strategy-led technology approach that uncovers the truth behind what drives ...
Sr. Account Manager
Raleigh, NC · Remote
About the team and what we'll build together As a Senior Account Manager, you will be responsible ... We do this with a strategy-led technology approach that uncovers the truth behind what drives ...
Customer Account Manager
Durham, NC · On-site
Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... You'll bring experience using AI and AI-related technologies, ready to thrive here. * You'll apply ...
Customer Account Manager
Durham, NC · On-site
Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... You'll bring experience using AI and AI-related technologies, ready to thrive here. * You'll apply ...
Security Account Manager
Morrisville, NC · On-site
$60K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Security Account Manager
Morrisville, NC · On-site
$60K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Security Account Manager
Butner, NC · On-site
$64K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Security Account Manager
Butner, NC · On-site
$64K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Security Account Manager
Butner, NC · On-site
$64K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Quick apply
Security Account Manager
Butner, NC · On-site
$64K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Security Account Manager
Morrisville, NC · On-site
$60K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Quick apply
Security Account Manager
Morrisville, NC · On-site
$60K/yr
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Service Account Manager
Raleigh, NC · On-site
Service Account Manager Department: Service Reports to: Service Sales Manager Position Purpose ... Technologies, Inc." EEO Employer/Vets/Disabled No phone calls or drop-ins please.
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Service Account Manager
Raleigh, NC · On-site
Service Account Manager Department: Service Reports to: Service Sales Manager Position Purpose ... Technologies, Inc." EEO Employer/Vets/Disabled No phone calls or drop-ins please.
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
Overview The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis ...
The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ...
The Technical Account Manager serves as the primary liaison between the Information Technology team and both internal and external clients. This role requires a blend of business analysis, product ...
Personal Lines Account Manager/Producer
Raleigh, NC · On-site
$55K - $75K/yr
Personal Lines Account Manager | Personal Lines Producer | CSR Insurance Agency Position Salary 55k ... Proficiency with agency management systems and standard business technology. * Valid driver ...
Quick apply
Personal Lines Account Manager/Producer
Raleigh, NC · On-site
$55K - $75K/yr
Personal Lines Account Manager | Personal Lines Producer | CSR Insurance Agency Position Salary 55k ... Proficiency with agency management systems and standard business technology. * Valid driver ...
The Account Manager will also be responsible for providing on-going medical education to physicians ... Drive new product and technology introductions for existing customers. * Build advocacy and ...
The Account Manager will also be responsible for providing on-going medical education to physicians ... Drive new product and technology introductions for existing customers. * Build advocacy and ...
Sr Account Manager
Raleigh, NC · On-site
CCTV, IP, AV technologies, Security, and Fire: * Successful track record of managing and selling in ... Significant experience in a Sales/Account Management related field * Experience working with ...
Sr Account Manager
Raleigh, NC · On-site
CCTV, IP, AV technologies, Security, and Fire: * Successful track record of managing and selling in ... Significant experience in a Sales/Account Management related field * Experience working with ...
Account Manager, Manufacturing
Raleigh, NC · Hybrid
$62K - $103K/yr
... technology and deep customer expertise. Known for its commitment to service and purpose-driven ... Account Managers will produce positive sales growth for a specific geography or vertical market ...
Account Manager, Manufacturing
Raleigh, NC · Hybrid
$62K - $103K/yr
... technology and deep customer expertise. Known for its commitment to service and purpose-driven ... Account Managers will produce positive sales growth for a specific geography or vertical market ...
Tech Account Manager information
See Raleigh, NC salary details
$28.7K - $35.4K
5% of jobs
$35.4K - $42.2K
11% of jobs
$46.3K is the 25th percentile. Wages below this are outliers.
$42.2K - $49K
15% of jobs
$49K - $55.7K
14% of jobs
The median wage is $58.3K / yr.
$55.7K - $62.5K
14% of jobs
$62.5K - $69.2K
12% of jobs
$73K is the 75th percentile. Wages above this are outliers.
$69.2K - $76K
9% of jobs
$76K - $82.8K
7% of jobs
$82.8K - $89.5K
6% of jobs
$89.5K - $96.3K
4% of jobs
$96.3K - $103K
3% of jobs
$28.7K
$64K
$103K
How much do tech account manager jobs pay per year?
As of Jul 1, 2026, the average yearly pay for tech account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.
What is the difference between Tech Account Manager vs Customer Success Manager?
| Aspect | Tech Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Technical support and account retention | Customer onboarding and satisfaction |
| Required Skills | Technical knowledge, communication, problem-solving | Relationship management, communication, problem-solving |
| Work Environment | Technical teams, client sites, remote | Client offices, remote, internal teams |
| Industry Usage | IT, SaaS, tech services | SaaS, software, tech services |
While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.
What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?
To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.
What is a Tech Account Manager?
A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.
How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?
Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.
What cities near Raleigh, NC are hiring for Tech Account Manager jobs? Cities near Raleigh, NC with the most Tech Account Manager job openings:
Key responsibilities
Manage relationships with Small and Medium Enterprise customers to ensure their satisfaction.
Renew and upsell services to assigned client base on a quarterly basis and ensure proper deployment of new and upsold services.
Serve as the primary point of contact for customers, performing technical checkups, assisting with inquiries, and gathering customer feedback to deliver to the internal organization.
Job description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction.
The Post-Sales Account Manager (SME) will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services.
The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her customers and will assist with inquiries with the help of the resources such as Support, Pre-Sales or Management. He/She will be responsible for gathering customer feedback, details, and use cases and delivering it to the internal organization/Product Manger as data points to drive product and company direction.
Success of this role will be measured by the annual renewal rate and upsell rate of SME customers, and their overall satisfaction. The TAM will work closely with Pre-Sales to help close customers from a technical perspective.
Qualifications:
Ideal candidate will come from a security and systems/networking background.
General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability Management, Network Scanners, PCI, Policy Compliance/GRC-IT and Audit Tools , other enterprise security solutions
2-3 years of experience in the Software-as-a-Service (Saas ) industry providing Network Security, IT-Auditing and Policy Compliance solution and applications
Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, FISMA , SCAP etc.
Knowledge of Auditing Frameworks a plus: CIS, NIST, CobiT, ISO27001, ITIL, NERC-CIP etc.
Must possess an excellent work ethic with a "make it happen" attitude.
Excellent written and verbal communication skills.
Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc.
#LI-remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer's satisfaction.
The Post-Sales Account Manager (SME) will be responsible for renewing and upselling his/her client base quarterly and to ensure proper deployment of new and upsold services.
The Technical Account Manager (TAM) will connect on a regular basis with our existing customers and perform technical checkups. The TAM will serve as the primary point of contact for his/her customers and will assist with inquiries with the help of the resources such as Support, Pre-Sales or Management. He/She will be responsible for gathering customer feedback, details, and use cases and delivering it to the internal organization/Product Manger as data points to drive product and company direction.
Success of this role will be measured by the annual renewal rate and upsell rate of SME customers, and their overall satisfaction. The TAM will work closely with Pre-Sales to help close customers from a technical perspective.
Qualifications:
Ideal candidate will come from a security and systems/networking background.
General knowledge of current IT security fields including Firewall, IPS/IDS, Vulnerability Management, Network Scanners, PCI, Policy Compliance/GRC-IT and Audit Tools , other enterprise security solutions
2-3 years of experience in the Software-as-a-Service (Saas ) industry providing Network Security, IT-Auditing and Policy Compliance solution and applications
Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, FISMA , SCAP etc.
Knowledge of Auditing Frameworks a plus: CIS, NIST, CobiT, ISO27001, ITIL, NERC-CIP etc.
Must possess an excellent work ethic with a "make it happen" attitude.
Excellent written and verbal communication skills.
Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc.
#LI-remote
Qualys is an Equal Opportunity Employer, please see our EEO policy.
About Qualys
Sourced by ZipRecruiter
Industry
Network security
Company size
1,001 - 5,000 Employees
Headquarters location
Foster City, CA, US
Year founded
1999