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Tech Account Manager Jobs in Raleigh, NC (NOW HIRING)

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

As an Account Manager you must have the ability to handle multiple transactions effectively and ... Comfortable with technology and passionate about bringing technology into the classroom * Energetic ...

MERGE

Account Manager, Scale

Raleigh, NC · Hybrid

$55K - $67K/yr

As our Account Manager, Scale, you will... Treat every client relationship as untapped growth ... You bring 3-5 years of experience in client services, digital marketing, or technology consulting ...

Fortinet

Regional Account Manager

Raleigh, NC

Coachable and flexible * 1+ years of field sales experience in the B2B technology space * Working ... The Regional Account Manager is required to spend more than 50% of their time outside of their ...

New

Fortinet, Inc.

Regional Account Manager

Raleigh, NC · On-site

Coachable and flexible * 1+ years of field sales experience in the B2B technology space * Working ... The Regional Account Manager is required to spend more than 50% of their time outside of their ...

New

Fortinet, Inc.

Regional Account Manager

Raleigh, NC · On-site

Coachable and flexible * 1+ years of field sales experience in the B2B technology space * Working ... The Regional Account Manager is required to spend more than 50% of their time outside of their ...

New

ServiceTrade

Enterprise Account Manager

Durham, NC · On-site

At ServiceTrade, you'll build technology that matters - for your career, your team, and the ... We're looking for an Enterprise Account Manager who's excited to make an impact. In this role, you ...

BioTouch

Enterprise Account Manager Job

Raleigh, NC · On-site

... technology needs and more, with prompt follow-up on client requests * Operate as the lead point of ... account and project management experience or relevant work experience with demonstrated problem ...

NetApp

Technical Account Manager

Morrisville, NC · Hybrid

Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a ... or Technical Account Management. * Demonstrated capability and commitment to obtain NetApp ...

Channelscaler

Technical Account Manager

Raleigh, NC · Remote

About the Role As the Technical Account Manager, you'll serve as the primary technical owner and ... Experience with partner relationship management, channel technology, MDF, incentives, rebates, deal ...

Best Logistics Group

Logistics Account Manager

Durham, NC · On-site

$60K - $75K/yr

This exciting Account Manager role is responsible for collaborating with carrier partners and ... Lead generation to build a portfolio of clients through industry-leading technology * Function as ...

NetApp, Inc.

Technical Account Manager

Morrisville, NC · On-site

Technical proficiency in NetApp products and/or enterprise IT. Technical storage domain knowledge a ... or Technical Account Management. * Demonstrated capability and commitment to obtain NetApp ...

Avalara

Customer Account Manager

Durham, NC · On-site

Account Management and Strategic Execution: You will develop and refine comprehensive account plans ... You'll bring experience using AI and AI-related technologies, ready to thrive here. * You'll apply ...

Allied Universal

Security Account Manager

Butner, NC

$64K/yr

Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime * Lead and Develop Security Teams: Hire, coach and manage ...

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All JobsTech Account JobsTech Account Manager JobsTech Account Manager Jobs in Raleigh, NC

Tech Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do tech account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for tech account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is a Tech Account Manager?

A Tech Account Manager is a professional who serves as the primary point of contact between a technology company and its clients. They are responsible for managing customer relationships, understanding clients' technical needs, and ensuring the successful delivery of products or services. Tech Account Managers work closely with sales, support, and technical teams to address issues, offer solutions, and help clients achieve their business goals. Their role is key in maintaining customer satisfaction and driving account growth.

How does a Tech Account Manager typically collaborate with technical and non-technical teams within an organization?

Tech Account Managers act as a crucial bridge between clients, sales teams, and technical departments. They work closely with engineering or product teams to communicate client requirements, ensure technical solutions align with customer needs, and troubleshoot issues efficiently. Simultaneously, they collaborate with sales, marketing, and customer success teams to strategize on account growth and retention. Effective communication and the ability to translate technical jargon into business value are essential in fostering successful cross-functional relationships.

What are the key skills and qualifications needed to thrive as a Tech Account Manager, and why are they important?

To thrive as a Tech Account Manager, you need a solid understanding of technology solutions, account management experience, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, technical support tools, and sometimes certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, relationship-building, and problem-solving skills help you manage client expectations and collaborate with internal teams. These abilities are crucial for delivering client satisfaction, driving account growth, and ensuring successful adoption of technical solutions.

What is the difference between Tech Account Manager vs Customer Success Manager?

AspectTech Account ManagerCustomer Success Manager
Primary FocusTechnical support and account retentionCustomer onboarding and satisfaction
Required SkillsTechnical knowledge, communication, problem-solvingRelationship management, communication, problem-solving
Work EnvironmentTechnical teams, client sites, remoteClient offices, remote, internal teams
Industry UsageIT, SaaS, tech servicesSaaS, software, tech services

While both roles focus on client relationships, the Tech Account Manager emphasizes technical support and account retention, often working closely with technical teams. The Customer Success Manager centers on ensuring customer satisfaction and onboarding. Both roles require strong communication skills but differ in technical depth and daily responsibilities.

What cities near Raleigh, NC are hiring for Tech Account Manager jobs?

Cities near Raleigh, NC with the most Tech Account Manager job openings:

Tech Account Manager jobs near you
Infographic showing various Tech Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,975 per year, or $30.8 per hour.

Account Manager, K-12

IXL Learning

Raleigh, NC • On-site

Full-time

Re-posted yesterday

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Account Managers to join our growing team. The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ensure satisfaction throughout the customer life cycle. You will handle subscription renewals, upselling, customer retention efforts, and engagement activities in your assigned territory focusing on smaller customer accounts.
To be successful in this role, you are proactive, extremely well organized, efficient and very personable with strong communication skills, especially written/email communication. As an Account Manager you must have the ability to handle multiple transactions effectively and efficiently with a customer-service mindset. This position is about efficiency and execution. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. You must have internal collaboration skills to work with your account management colleagues, lead, and field/inside sales teams. It is also important to work effectively with marketing to run ongoing engagement campaigns.
This position requires you to be in our Raleigh, NC, area office.
WHAT YOU'LL BE DOING
  • Managing approximately 300-500 small customer accounts on average (under 1000 students)
  • Proactive outreach to customers with expiring subscriptions through phone, video, email and targeted campaigns to secure subscription renewal in your assigned territory
  • Build and nurture relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Develop a deep understanding of IXL's products and what sets us apart from competing programs
  • Develop a keen understanding of customer needs and values in order to provide the best in class customer experience and maximize product usage and engagement
  • Effectively communicate new product enhancements and benefits to existing customers virtually
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Accurately track all customer-related activities, communication, and opportunities in Salesforce.com
  • Gather customer feedback to help improve and enhance product offerings
WHAT WE'RE LOOKING FOR
  • BA/BS Degree required
  • Ability to learn and be an expert on the IXL and related platforms
  • Classroom experience and/or related educational field experience of 2+ years preferred
  • Account Management/Customer Service experience a plus
  • Exceptional communication skills - verbal and written
  • Presentation skills
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Energetic self-starter who thrives in a fast-paced team environment
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
  • MS Office, Google Suite computer skills. Salesforce experience a plus
  • Proven ability to work effectively across teams
  • Ability to multi-task and manage multiple accounts/activities simultaneously

ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

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