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Td Customer Service Representative Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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How much do td customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for td customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TD Customer Service Representative?

TD Customer Service Representatives are front-line employees who assist TD Bank customers with their banking needs, answer questions, resolve issues, and provide information about products and services. They interact with customers in person, over the phone, or online, helping with tasks like account inquiries, transactions, and troubleshooting account problems. Their goal is to ensure a positive customer experience and uphold TD Bank's standards for service and support.

What skills and qualifications are needed to thrive as a TD Customer Service Representative?

To thrive as a TD Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and digital transaction platforms is typically required. Outstanding interpersonal skills, patience, and a customer-centric attitude help you excel in addressing client needs and resolving issues. These competencies are crucial for building trust, ensuring customer satisfaction, and upholding TD's reputation for excellent service.

What are common challenges faced by a TD Customer Service Representative, and how can they be managed?

As a TD Customer Service Representative, you may frequently encounter high call volumes and a wide range of customer inquiries, from simple balance checks to complex account issues. Managing these challenges requires strong organizational skills, adaptability, and a calm, empathetic approach when handling frustrated customers. Utilizing available resources, such as knowledge bases and support from team leads, can help resolve issues efficiently. Continuous learning and open communication with your team also play a key role in overcoming daily challenges and maintaining a positive customer experience.

What cities are hiring for Td Customer Service Representative jobs?

Cities with the most Td Customer Service Representative job openings:

What are popular job titles related to Td Customer Service Representative jobs?

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Td Customer Service Representative jobs near you
Infographic showing various Td Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$15.25 - $20.50/hr

Full-time

Re-posted 11 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

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